From: JohnB on
This probably really isn't a Windows issue, but I'm hoping someone here has
an idea on what could be wrong.

Users RDP into a Terminal Server. Some on the LAN and some remotely. All
work ok except for 2 buildings that each have their own high speed cable
connection. Just the cable modem. No hardware firewall. On those 2
locations the app times out. Only 2 computers at each of those locations.
RPD will time out at the globally defined session timeout for TS, which I
believe is 3 hours. The app times out anywhere from 1 minute and up. By
"times out" I mean, the application no longer functions.... none of the
buttons work and it does not accept keyboard input. The mouse still moves.
You can X out of the app and still use the RPD session. There is no timeout
setting for this app. Internet connectivity still works when the app has
timed out.
I realize this is an off the wall problem... I was just hoping for
suggestions on things to check.
Thanks.