Attachments missing on Internal Emails viewed in OWA
in [Microsoft Exchange]
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From: Gary on 3 Jun 2010 16:57 I'm having a difficulty with emails sent internally from Outlook 2007 to another internal user on Exchange Server 2003 SP2 installed in Windows 2003 Server Standard. Generally, the server has all the updates. I just updated it about a week ago. These attachments (no matter what they are) will not show up in OWA. They do show up in Outlook. And if you try to forward the email, the attachment will appear. So, our work-around right now has been to forward these emails to themselves in OWA and the subsequent email will have the attachment in them. All other emails with attachments work correctly. External emails, emails from OWA. Only internal emails initiated from Outlook show up incorrectly. This seems to be a recent thing. Another odd thing is that we can no longer add attachments in OWA either. You have to go in and download and install the Email Security components under Options in OWA. I did read one article that was reminiscent of our problem. http://support.microsoft.com/kb/822175 However, I'm a bit suspicious of it. One, it's dated back to 2007 and I swear we were able to do all these things long after this article. And we are pretty good at installing updates every month or two. Does anyone have any ideas why this might be occurring? Thank you in advance for any suggestions. Gary
From: Ed Crowley [MVP] on 3 Jun 2010 21:13 I'd guess that it has to do with IE security settings. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." .. "Gary" <tuffboystl(a)hotmail.com> wrote in message news:exBab91ALHA.584(a)TK2MSFTNGP02.phx.gbl... > I'm having a difficulty with emails sent internally from Outlook 2007 to > another internal user on Exchange Server 2003 SP2 installed in Windows > 2003 Server Standard. Generally, the server has all the updates. I just > updated it about a week ago. > > These attachments (no matter what they are) will not show up in OWA. They > do show up in Outlook. And if you try to forward the email, the > attachment will appear. So, our work-around right now has been to forward > these emails to themselves in OWA and the subsequent email will have the > attachment in them. > > All other emails with attachments work correctly. External emails, emails > from OWA. Only internal emails initiated from Outlook show up > incorrectly. > > This seems to be a recent thing. Another odd thing is that we can no > longer add attachments in OWA either. You have to go in and download and > install the Email Security components under Options in OWA. > > I did read one article that was reminiscent of our problem. > > http://support.microsoft.com/kb/822175 > > However, I'm a bit suspicious of it. One, it's dated back to 2007 and I > swear we were able to do all these things long after this article. And we > are pretty good at installing updates every month or two. > > Does anyone have any ideas why this might be occurring? > > Thank you in advance for any suggestions. > > Gary
From: Gary on 3 Jun 2010 22:28 I don't think so. If I email the same attachment externally and internally, I will consistently not be able to see the internal attachment yet be able to see the one I sent externally. However, I added the site to my trusted sites. No benefit. "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message news:#z$LcM4ALHA.280(a)TK2MSFTNGP06.phx.gbl... > I'd guess that it has to do with IE security settings. > -- > Ed Crowley MVP > "There are seldom good technological solutions to behavioral problems." > . > > "Gary" <tuffboystl(a)hotmail.com> wrote in message > news:exBab91ALHA.584(a)TK2MSFTNGP02.phx.gbl... >> I'm having a difficulty with emails sent internally from Outlook 2007 to >> another internal user on Exchange Server 2003 SP2 installed in Windows >> 2003 Server Standard. Generally, the server has all the updates. I just >> updated it about a week ago. >> >> These attachments (no matter what they are) will not show up in OWA. >> They do show up in Outlook. And if you try to forward the email, the >> attachment will appear. So, our work-around right now has been to >> forward these emails to themselves in OWA and the subsequent email will >> have the attachment in them. >> >> All other emails with attachments work correctly. External emails, >> emails from OWA. Only internal emails initiated from Outlook show up >> incorrectly. >> >> This seems to be a recent thing. Another odd thing is that we can no >> longer add attachments in OWA either. You have to go in and download and >> install the Email Security components under Options in OWA. >> >> I did read one article that was reminiscent of our problem. >> >> http://support.microsoft.com/kb/822175 >> >> However, I'm a bit suspicious of it. One, it's dated back to 2007 and I >> swear we were able to do all these things long after this article. And >> we are pretty good at installing updates every month or two. >> >> Does anyone have any ideas why this might be occurring? >> >> Thank you in advance for any suggestions. >> >> Gary >
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