BSOD in one profile only...
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From: Carmen Gauvin-O'Donnell on 11 Jan 2010 07:55 Hey folks, I'm running Windows 7 Pro, and my laptop has two user accounts, work and home. Both are administrator accounts and whenever I install any software if is always installed "for everyone". So far so good, I'm really impressed with W7. However, I will sometimes get a BSOD in the *work* profile. It never happens in the home profile. Q. How do I go about troubleshooting what could be causing it since it seems to me that a BSOD is usally caused by something more "general"... but if so, why does it only happen in the work profile... and randomly (i,e. not when I'm on;y running a specific program or anything...) Any ideas? Analysis software that might help me? Thanks in advance! Carmen
From: Tom on 11 Jan 2010 17:13 "Carmen Gauvin-O'Donnell" <seegod1(a)cogeco.ca> wrote in message news:OhM9o1rkKHA.2780(a)TK2MSFTNGP05.phx.gbl... > Hey folks, I'm running Windows 7 Pro, and my laptop has two user accounts, > work and home. Both are administrator accounts and whenever I install any > software if is always installed "for everyone". So far so good, I'm really > impressed with W7. > > However, I will sometimes get a BSOD in the *work* profile. It never > happens in the home profile. > > Q. How do I go about troubleshooting what could be causing it since it > seems to me that a BSOD is usally caused by something more "general"... > but if so, why does it only happen in the work profile... and randomly > (i,e. not when I'm on;y running a specific program or anything...) > > Any ideas? Analysis software that might help me? > > Thanks in advance! > > Carmen > > Have you looked in the Event Viewer to see if that is really the case. It does seem odd that only one profile would experience this.
From: Carlos on 11 Jan 2010 19:37 Carmen, The blue screen usually gives (cryptic) information about the error and what possibly caused it. Note it down and post it back here or google for it. "Carmen Gauvin-O'Donnell" wrote: > Hey folks, I'm running Windows 7 Pro, and my laptop has two user accounts, > work and home. Both are administrator accounts and whenever I install any > software if is always installed "for everyone". So far so good, I'm really > impressed with W7. > > However, I will sometimes get a BSOD in the *work* profile. It never happens > in the home profile. > > Q. How do I go about troubleshooting what could be causing it since it seems > to me that a BSOD is usally caused by something more "general"... but if so, > why does it only happen in the work profile... and randomly (i,e. not when > I'm on;y running a specific program or anything...) > > Any ideas? Analysis software that might help me? > > Thanks in advance! > > Carmen > > > . >
From: Carmen Gauvin-O'Donnell on 15 Jan 2010 14:25
Thanks for both pieces of advice, guys. I'll take a look next time. C. "Carlos" <Carlos(a)discussions.microsoft.com> wrote in message news:F00BE377-00C3-413B-9774-C45271E5FC9B(a)microsoft.com... > Carmen, > The blue screen usually gives (cryptic) information about the error and > what > possibly caused it. > Note it down and post it back here or google for it. > > > "Carmen Gauvin-O'Donnell" wrote: > >> Hey folks, I'm running Windows 7 Pro, and my laptop has two user >> accounts, >> work and home. Both are administrator accounts and whenever I install any >> software if is always installed "for everyone". So far so good, I'm >> really >> impressed with W7. >> >> However, I will sometimes get a BSOD in the *work* profile. It never >> happens >> in the home profile. >> >> Q. How do I go about troubleshooting what could be causing it since it >> seems >> to me that a BSOD is usally caused by something more "general"... but if >> so, >> why does it only happen in the work profile... and randomly (i,e. not >> when >> I'm on;y running a specific program or anything...) >> >> Any ideas? Analysis software that might help me? >> >> Thanks in advance! >> >> Carmen >> >> >> . >> |