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From: ChrisSDB on 22 Feb 2010 04:46 I'm currently using Outlook 2003 and thinking of changing to 2007. As a precaution, I copied my PST file to a different location and then set about testing this by opening Outlook. I navigated to the location where the back up was and clicked to open it. After a while I got a message saying "Run-time error. Do you want to debug?" or similar. I clicked no and the folders seemed okay. When I repeated the file open process it led me to the back-up location. I then reversed back to the default location and got the same message, again clicking no. Question 1: Do I have a problem? Question 2: Should I have clicked yes and if so, what then? That seemed to require further choices involiving Micrsoft Script Editors. ChrisSDB
From: VanguardLH on 22 Feb 2010 15:27 ChrisSDB wrote: > I copied my PST file to a different location and then set about testing > this by opening Outlook. I navigated to the location where the back up > was and clicked to open it. There is no filetype associated with .pst files. You don't [double-]click on .pst files in Windows Explorer to open them. They must be opened in Outlook. In Outlook, use the File -> Open menu to see the separate copy of the .pst file that you created. Also, when copying the .pst file, no process must currently have a write handle to it since that process may be updating the file. Make sure Outlook is completely exited before copying the .pst file. After exiting Outlook, go into Task Manager under its Processes tab and ensure there is no instance remaining for the outlook.exe process.
From: ChrisSDB on 22 Feb 2010 19:49
I was using the File-Open menu as you describe, but I think you may be right about when I originally copied it as I've just tried copying it again before opening Outlook at all and I don't seem to get the same message when I try to open the back-up. Seems like the problem has gone away so thanks. "VanguardLH" wrote: > ChrisSDB wrote: > > > I copied my PST file to a different location and then set about testing > > this by opening Outlook. I navigated to the location where the back up > > was and clicked to open it. > > There is no filetype associated with .pst files. You don't [double-]click > on .pst files in Windows Explorer to open them. They must be opened in > Outlook. In Outlook, use the File -> Open menu to see the separate copy of > the .pst file that you created. > > Also, when copying the .pst file, no process must currently have a write > handle to it since that process may be updating the file. Make sure Outlook > is completely exited before copying the .pst file. After exiting Outlook, > go into Task Manager under its Processes tab and ensure there is no instance > remaining for the outlook.exe process. > . > |