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From: CJB on 20 Mar 2010 15:14
http://www.lovemoney.com/news/manage-your-finances/the-secret-way-banks-keep-tabs-on-you-2838.aspx?source=1000413

http://www.lovemoney.com/news/manage-your-finances/the-secret-way-banks-keep-tabs-on-you-2838.aspx?source=1000413

.... I have my mobile phone contract with 3. When I re-contracted in
December I was offered and extra SIM card for £10 a month with a good
deal on texts and minutes. Thinking my Grandson might benefit I asked
if I could cancel if not needed. On thinking about it I decided that
Grandma might end up with a problem so phoned and cancelled. I was
assured that all had been cancelled only to find 2 months later that I
was being charged for the card and the bill had been passed on to the
Debt Collection Dept. It took me ages to get it sorted out including 3
saying that the Debt Dept phone number 08453550397 was not one of
their numbers. I could write a book on it!!!! All is supposed to be
sorted out but I will believe it when I get the final closing account
bill. ...
From: R. Mark Clayton on 21 Mar 2010 20:30
So you are saying their customer service has improved?

"CJB" <chrisjbrady(a)gmail.com> wrote in message
news:88138cff-d2a2-4faa-8591-2b68f165a5e2(a)t41g2000yqt.googlegroups.com...
http://www.lovemoney.com/news/manage-your-finances/the-secret-way-banks-keep-tabs-on-you-2838.aspx?source=1000413

http://www.lovemoney.com/news/manage-your-finances/the-secret-way-banks-keep-tabs-on-you-2838.aspx?source=1000413

.... I have my mobile phone contract with 3. When I re-contracted in
December I was offered and extra SIM card for �10 a month with a good
deal on texts and minutes. Thinking my Grandson might benefit I asked
if I could cancel if not needed. On thinking about it I decided that
Grandma might end up with a problem so phoned and cancelled. I was
assured that all had been cancelled only to find 2 months later that I
was being charged for the card and the bill had been passed on to the
Debt Collection Dept. It took me ages to get it sorted out including 3
saying that the Debt Dept phone number 08453550397 was not one of
their numbers. I could write a book on it!!!! All is supposed to be
sorted out but I will believe it when I get the final closing account
bill. ...


From: CJB on 22 Mar 2010 15:11
On Mar 22, 12:30 am, "R. Mark Clayton" <nospamclay...(a)btinternet.com>
wrote:
> So you are saying their customer service has improved?
>
> "CJB" <chrisjbr...(a)gmail.com> wrote in message
>
> news:88138cff-d2a2-4faa-8591-2b68f165a5e2(a)t41g2000yqt.googlegroups.com...http://www.lovemoney.com/news/manage-your-finances/the-secret-way-ban...
>
> http://www.lovemoney.com/news/manage-your-finances/the-secret-way-ban...
>
> ... I have my mobile phone contract with 3. When I re-contracted in
> December I was offered and extra SIM card for £10 a month with a good
> deal on texts and minutes. Thinking my Grandson might benefit I asked
> if I could cancel if not needed. On thinking about it I decided that
> Grandma might end up with a problem so phoned and cancelled. I was
> assured that all had been cancelled only to find 2 months later that I
> was being charged for the card and the bill had been passed on to the
> Debt Collection Dept. It took me ages to get it sorted out including 3
> saying that the Debt Dept phone number 08453550397 was not one of
> their numbers. I could write a book on it!!!! All is supposed to be
> sorted out but I will believe it when I get the final closing account
> bill. ...

With the recent outrageous increases in charges it is even more
necessary to beware of Three's charging practices. CJB.
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