From: Will Gates on
These updates continuously fail:
KB977863,KB980302,KB071033,KB976264,KB976662,KB979306 for Win7 Ultimate. And
I can't start Event Log. Error code 5 Acess Denied. I've run scans with
windows Defender, Malwarebytes,Spybot S&D,AVG,and Avast in safe
mode,Windows,and or pre-boot and they all come up clean. When I ran Checkdisk
I noticed it made corrections to a large number of Security Descriptors. Does
this sound likea virus or an update problem? I was able to install defender
and compatablity view updates. I really don't want to do another clean
install.
From: Shenan Stanley on
Will Gates wrote:
> These updates continuously fail:
> KB977863,KB980302,KB071033,KB976264,KB976662,KB979306 for Win7
> Ultimate. And I can't start Event Log. Error code 5 Acess Denied.
> I've run scans with windows Defender, Malwarebytes,Spybot
> S&D,AVG,and Avast in safe mode,Windows,and or pre-boot and they all
> come up clean. When I ran Checkdisk I noticed it made corrections
> to a large number of Security Descriptors. Does this sound likea
> virus or an update problem? I was able to install defender and
> compatablity view updates. I really don't want to do another clean
> install.

CHKDSK gave you errors/fixed things?

Could be bad RAM or hard disk drive. Test both of those hardware
components.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


From: PA Bear [MS MVP] on
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?


Will Gates wrote:
> These updates continuously fail:
> KB977863,KB980302,KB071033,KB976264,KB976662,KB979306 for Win7 Ultimate.
> And
> I can't start Event Log. Error code 5 Acess Denied. I've run scans with
> windows Defender, Malwarebytes,Spybot S&D,AVG,and Avast in safe
> mode,Windows,and or pre-boot and they all come up clean. When I ran
> Checkdisk I noticed it made corrections to a large number of Security
> Descriptors. Does this sound likea virus or an update problem? I was able
> to install defender and compatablity view updates. I really don't want to
> do another clean install.

From: Will Gates on
This was a clean install of Win7 Ultimate. No Norton or McAfee ever
installed. Have Malwarebytes/realtime protection and Spybot S&D installed.
The KB971033 installed this morning but I still can't start Event. I have
tried to reset security permissions in the drive properties several times.
There are two files pagefile.sys and hibrfil.sys with in use by another
program errors and about another dozen system volume files with acess denied
errors. I don't know if this is normal or not.

"PA Bear [MS MVP]" wrote:

> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewall (if any)?
>
> Has a(another) Norton or McAfee application ever been installed on the
> computer (e.g., a free-trial version that came preinstalled when you bought
> it)?
>
>
> Will Gates wrote:
> > These updates continuously fail:
> > KB977863,KB980302,KB071033,KB976264,KB976662,KB979306 for Win7 Ultimate.
> > And
> > I can't start Event Log. Error code 5 Acess Denied. I've run scans with
> > windows Defender, Malwarebytes,Spybot S&D,AVG,and Avast in safe
> > mode,Windows,and or pre-boot and they all come up clean. When I ran
> > Checkdisk I noticed it made corrections to a large number of Security
> > Descriptors. Does this sound likea virus or an update problem? I was able
> > to install defender and compatablity view updates. I really don't want to
> > do another clean install.
>
> .
>
From: PA Bear [MS MVP] on
> Have Malwarebytes/realtime protection and Spybot S&D installed.

Neither of those applications is an anti-virus application.

And if you;ve not purchased MBAM, it provides no realtime protection.

> There are two files pagefile.sys and hibrfil.sys with in use by another
> program errors and about another dozen system volume files with acess
> denied
> errors. I don't know if this is normal or not.

It is not normal and suggests that you're seeing the effects of a hijackware
infection.

Will Gates wrote:
> This was a clean install of Win7 Ultimate. No Norton or McAfee ever
> installed. Have Malwarebytes/realtime protection and Spybot S&D installed.
> The KB971033 installed this morning but I still can't start Event. I have
> tried to reset security permissions in the drive properties several times.
> There are two files pagefile.sys and hibrfil.sys with in use by another
> program errors and about another dozen system volume files with acess
> denied
> errors. I don't know if this is normal or not.
>
> "PA Bear [MS MVP]" wrote:
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)?
>>
>> Has a(another) Norton or McAfee application ever been installed on the
>> computer (e.g., a free-trial version that came preinstalled when you
>> bought
>> it)?
>>
>>
>> Will Gates wrote:
>>> These updates continuously fail:
>>> KB977863,KB980302,KB071033,KB976264,KB976662,KB979306 for Win7 Ultimate.
>>> And
>>> I can't start Event Log. Error code 5 Acess Denied. I've run scans with
>>> windows Defender, Malwarebytes,Spybot S&D,AVG,and Avast in safe
>>> mode,Windows,and or pre-boot and they all come up clean. When I ran
>>> Checkdisk I noticed it made corrections to a large number of Security
>>> Descriptors. Does this sound likea virus or an update problem? I was
>>> able
>>> to install defender and compatablity view updates. I really don't want
>>> to
>>> do another clean install.
>>
>> .