Can't print docs.
in [Windows XP]
|
From: Lem on 20 Apr 2010 19:56 Cy wrote: > > "Lem" wrote: > >> Lem wrote: >>> Cy wrote: >>>> I have XP with service pack 3 on my system. I do not use my H.P. >>>> printer model C4600 often but I do know that it did work. When I tried >>>> to print a word doc all that happens it the paper goes through the >>>> printer but No print on it: same for note pad and word pad. It will >>>> print my emails and a page from the internet Explorer. I have dumped >>>> the printer program and got the latest version and loaded that in but >>>> still no luck. The printer test page works too. >>>> I know very little about this kind of stuff so any help would be great. >>> If "Print Test Page" works, as well as printing from *some* applications >>> (Internet Explorer), you're not likely to get much help from HP. >>> >>> What do you mean by "I have dumped the printer program and got the >>> latest version and loaded that in"? Please be as specific and detailed >>> as possible. >>> >>> Do you have other printers? If so, can you successfully print from Word, >>> WordPad, or Notepad to those printers? >>> >> Also try the following (while logged in as a user with "computer >> administrator" privileges): >> >> Control Panel > System >> Click the "Advanced" tab >> In the "Performance" section, click "Settings" >> Click the "Data Execution Prevention" tab >> Ensure that the top radio button is selected ("Turn on DEP for essential >> Windows programs and services only") and OK your way out. >> >> >> -- >> Lem >> >> Apollo 11 - 40 years ago: >> http://www.nasa.gov/mission_pages/apollo/40th/index.html >> . >> Thanks for the help. I don't know what I did but I can now print Word docs..so I guess all is well with the world again.......Cy You're welcome ... I think. -- Lem Apollo 11 - 40 years ago: http://www.nasa.gov/mission_pages/apollo/40th/index.html |