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From: neo [mvp outlook] on 30 Jul 2008 06:38 Again, you have a registry problem that is machine wide. Not knowing what the last update you applied to Windows XP (e.g. SP3), I would say cut to the chase and reformat/reload Windows + applications. "TC Lok" <tclok(a)hgcbroadband.com> wrote in message news:%2348eUZW8IHA.3648(a)TK2MSFTNGP03.phx.gbl... >I created a new user and thereby start the outlook but the same problem >happens. > > BTW, the following patches cannot be installed. I do not know if there are > any relationship. > KB936181: Microsoft XML Core Services 4.0 Service Pack 2 > KB928365: MIcrosoft .NET Framework 2.0 > KB941569: Windows Media Format Runtime 9.5 > KG950759: Internet Explorer 7 > > "neo [mvp outlook]" <neo(a)discussions.microsoft.com> > ���g��l��s�D:%23wppEoP8IHA.1080(a)TK2MSFTNGP06.phx.gbl... >> do you have the same problem under a new windows xp user id? Just so you >> know, this will help you figure out if the corruption is user or machine >> based. If it works under the new user id, then you pretty much know that >> the registry keys under HKEY_CURRENT_USER are toast under your >> existing/old user id. >> >> "TC Lok" <tclok(a)hgcbroadband.com> wrote in message >> news:%23Fmwb5L8IHA.3648(a)TK2MSFTNGP03.phx.gbl... >>> Hi Neo, >>> Thanks for your advice. >>> >>> I am using outlook 2003 (11.8206.8202) SP3 and WindowsXP SP3. >>> >>> I did run the repair, install it many times. >>> >>> Now, I can start outlook 2003 but there is nothing in the profile. >>> When I press Tools and E-mail accounts. It reveals "The operation failed >>> due to registry or installation problem. Restart Outlook and try again. >>> If the problem persists, please install" Then, I restart outlook but it >>> does not help. >>> >>> When I go to control panel > mail and press either "E-mail Accounts" or >>> "Data Files", nothing happen. >>> >>> I can access "Show Profiles". I had created several profiles. I press >>> "Property" and then "E-mail Accounts" or "Data Files", nohting happen. >>> >>> >>> "neo [mvp outlook]" <neo(a)discussions.microsoft.com> >>> ���g��l��s�D:ugp9hOK8IHA.2064(a)TK2MSFTNGP02.phx.gbl... >>>> You didn't mention what version of Office/outlook you are using, but I >>>> would suggest an uninstall/reinstall (or repair) of the product since >>>> it looks like you have problems with the registry. >>>> >>>> /neo >>>> >>>> ps - depending on how badly your registry is damaged, you may end up >>>> reloading windows. of course only you will know if windows is giving >>>> you issues. >>>> >>>> "TC Lok" <tclok(a)hgcbroadband.com> wrote in message >>>> news:O8LgA987IHA.2224(a)TK2MSFTNGP05.phx.gbl... >>>>> When I start outlook. It says "Cannot start Microsoft Office Outlook. >>>>> Unable to open the Outlook windows. >>>>> >>>>> Then, I go to Mail Setup under Control Panel. >>>>> I press "E-mail Account" but no respond. >>>>> I press "Data Files" but no respond >>>>> I press "Show Profile" and remove the profile. Then, I open office >>>>> outlook, it can me to create a profile. Then, I press the name but it >>>>> says "There was an error accessing your system registry" Then, it says >>>>> "Cannot start Microsoft Office Outlook. Unable to open the Outlook >>>>> window. The server is not available. Contact yoru administrator if >>>>> this condition persists. >>>>> >>>> >>>> >>> >>> >> >> > >
From: TC Lok on 31 Jul 2008 09:31 Hi Neo, I have reinstall windows + office but the problem still happen. However, I may know the problem. I use Chinese Windowsxp but English Office. Any hints? "neo [mvp outlook]" <neo(a)discussions.microsoft.com> ���g��l��s�D:umvxmBj8IHA.1204(a)TK2MSFTNGP04.phx.gbl... > Again, you have a registry problem that is machine wide. Not knowing what > the last update you applied to Windows XP (e.g. SP3), I would say cut to > the chase and reformat/reload Windows + applications. > > > "TC Lok" <tclok(a)hgcbroadband.com> wrote in message > news:%2348eUZW8IHA.3648(a)TK2MSFTNGP03.phx.gbl... >>I created a new user and thereby start the outlook but the same problem >>happens. >> >> BTW, the following patches cannot be installed. I do not know if there >> are any relationship. >> KB936181: Microsoft XML Core Services 4.0 Service Pack 2 >> KB928365: MIcrosoft .NET Framework 2.0 >> KB941569: Windows Media Format Runtime 9.5 >> KG950759: Internet Explorer 7 >> >> "neo [mvp outlook]" <neo(a)discussions.microsoft.com> ���g��l��s�D:%23wppEoP8IHA.1080(a)TK2MSFTNGP06.phx.gbl... >>> do you have the same problem under a new windows xp user id? Just so >>> you know, this will help you figure out if the corruption is user or >>> machine based. If it works under the new user id, then you pretty much >>> know that the registry keys under HKEY_CURRENT_USER are toast under your >>> existing/old user id. >>> >>> "TC Lok" <tclok(a)hgcbroadband.com> wrote in message >>> news:%23Fmwb5L8IHA.3648(a)TK2MSFTNGP03.phx.gbl... >>>> Hi Neo, >>>> Thanks for your advice. >>>> >>>> I am using outlook 2003 (11.8206.8202) SP3 and WindowsXP SP3. >>>> >>>> I did run the repair, install it many times. >>>> >>>> Now, I can start outlook 2003 but there is nothing in the profile. >>>> When I press Tools and E-mail accounts. It reveals "The operation >>>> failed due to registry or installation problem. Restart Outlook and try >>>> again. If the problem persists, please install" Then, I restart outlook >>>> but it does not help. >>>> >>>> When I go to control panel > mail and press either "E-mail Accounts" or >>>> "Data Files", nothing happen. >>>> >>>> I can access "Show Profiles". I had created several profiles. I press >>>> "Property" and then "E-mail Accounts" or "Data Files", nohting happen. >>>> >>>> >>>> "neo [mvp outlook]" <neo(a)discussions.microsoft.com> ���g��l��s�D:ugp9hOK8IHA.2064(a)TK2MSFTNGP02.phx.gbl... >>>>> You didn't mention what version of Office/outlook you are using, but I >>>>> would suggest an uninstall/reinstall (or repair) of the product since >>>>> it looks like you have problems with the registry. >>>>> >>>>> /neo >>>>> >>>>> ps - depending on how badly your registry is damaged, you may end up >>>>> reloading windows. of course only you will know if windows is giving >>>>> you issues. >>>>> >>>>> "TC Lok" <tclok(a)hgcbroadband.com> wrote in message >>>>> news:O8LgA987IHA.2224(a)TK2MSFTNGP05.phx.gbl... >>>>>> When I start outlook. It says "Cannot start Microsoft Office Outlook. >>>>>> Unable to open the Outlook windows. >>>>>> >>>>>> Then, I go to Mail Setup under Control Panel. >>>>>> I press "E-mail Account" but no respond. >>>>>> I press "Data Files" but no respond >>>>>> I press "Show Profile" and remove the profile. Then, I open office >>>>>> outlook, it can me to create a profile. Then, I press the name but it >>>>>> says "There was an error accessing your system registry" Then, it >>>>>> says "Cannot start Microsoft Office Outlook. Unable to open the >>>>>> Outlook window. The server is not available. Contact yoru >>>>>> administrator if this condition persists. >>>>>> >>>>> >>>>> >>>> >>>> >>> >>> >> >> > >
From: neo [mvp outlook] on 2 Aug 2008 12:03
Sorry I don't. Best advice is to contact Microsoft Product Support and see what options are open to you. "TC Lok" <tclok(a)hgcbroadband.com> wrote in message news:%23rcVeHx8IHA.5992(a)TK2MSFTNGP04.phx.gbl... > Hi Neo, > I have reinstall windows + office but the problem still happen. > > However, I may know the problem. I use Chinese Windowsxp but English > Office. > > Any hints? > > "neo [mvp outlook]" <neo(a)discussions.microsoft.com> > ���g��l��s�D:umvxmBj8IHA.1204(a)TK2MSFTNGP04.phx.gbl... >> Again, you have a registry problem that is machine wide. Not knowing >> what the last update you applied to Windows XP (e.g. SP3), I would say >> cut to the chase and reformat/reload Windows + applications. >> >> >> "TC Lok" <tclok(a)hgcbroadband.com> wrote in message >> news:%2348eUZW8IHA.3648(a)TK2MSFTNGP03.phx.gbl... >>>I created a new user and thereby start the outlook but the same problem >>>happens. >>> >>> BTW, the following patches cannot be installed. I do not know if there >>> are any relationship. >>> KB936181: Microsoft XML Core Services 4.0 Service Pack 2 >>> KB928365: MIcrosoft .NET Framework 2.0 >>> KB941569: Windows Media Format Runtime 9.5 >>> KG950759: Internet Explorer 7 >>> >>> "neo [mvp outlook]" <neo(a)discussions.microsoft.com> >>> ���g��l��s�D:%23wppEoP8IHA.1080(a)TK2MSFTNGP06.phx.gbl... >>>> do you have the same problem under a new windows xp user id? Just so >>>> you know, this will help you figure out if the corruption is user or >>>> machine based. If it works under the new user id, then you pretty much >>>> know that the registry keys under HKEY_CURRENT_USER are toast under >>>> your existing/old user id. >>>> >>>> "TC Lok" <tclok(a)hgcbroadband.com> wrote in message >>>> news:%23Fmwb5L8IHA.3648(a)TK2MSFTNGP03.phx.gbl... >>>>> Hi Neo, >>>>> Thanks for your advice. >>>>> >>>>> I am using outlook 2003 (11.8206.8202) SP3 and WindowsXP SP3. >>>>> >>>>> I did run the repair, install it many times. >>>>> >>>>> Now, I can start outlook 2003 but there is nothing in the profile. >>>>> When I press Tools and E-mail accounts. It reveals "The operation >>>>> failed due to registry or installation problem. Restart Outlook and >>>>> try again. If the problem persists, please install" Then, I restart >>>>> outlook but it does not help. >>>>> >>>>> When I go to control panel > mail and press either "E-mail Accounts" >>>>> or "Data Files", nothing happen. >>>>> >>>>> I can access "Show Profiles". I had created several profiles. I press >>>>> "Property" and then "E-mail Accounts" or "Data Files", nohting happen. >>>>> >>>>> >>>>> "neo [mvp outlook]" <neo(a)discussions.microsoft.com> >>>>> ���g��l��s�D:ugp9hOK8IHA.2064(a)TK2MSFTNGP02.phx.gbl... >>>>>> You didn't mention what version of Office/outlook you are using, but >>>>>> I would suggest an uninstall/reinstall (or repair) of the product >>>>>> since it looks like you have problems with the registry. >>>>>> >>>>>> /neo >>>>>> >>>>>> ps - depending on how badly your registry is damaged, you may end up >>>>>> reloading windows. of course only you will know if windows is giving >>>>>> you issues. >>>>>> >>>>>> "TC Lok" <tclok(a)hgcbroadband.com> wrote in message >>>>>> news:O8LgA987IHA.2224(a)TK2MSFTNGP05.phx.gbl... >>>>>>> When I start outlook. It says "Cannot start Microsoft Office >>>>>>> Outlook. Unable to open the Outlook windows. >>>>>>> >>>>>>> Then, I go to Mail Setup under Control Panel. >>>>>>> I press "E-mail Account" but no respond. >>>>>>> I press "Data Files" but no respond >>>>>>> I press "Show Profile" and remove the profile. Then, I open office >>>>>>> outlook, it can me to create a profile. Then, I press the name but >>>>>>> it says "There was an error accessing your system registry" Then, it >>>>>>> says "Cannot start Microsoft Office Outlook. Unable to open the >>>>>>> Outlook window. The server is not available. Contact yoru >>>>>>> administrator if this condition persists. >>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>> >>>> >>> >>> >> >> > > |