Prev: Windows XP Home Lockup & Shutdown Problems
Next: Backup Utility in Windows XP - RESTORE problems.
From: Simon on 2 Dec 2009 07:20
Hi, I have some Nokia phone software on my pc which I cannot remove. Please
help. XP SP2.
From: John John - MVP on 2 Dec 2009 09:15
Please elaborate. Why can't you remove the software? Is it not shown
in the Control Panel's Add/Remove Programs applet? Did you look in the
Nokia folder to see if there is an "Uninstall" file of sorts? What
happens when you try to delete the files? What kind of error message
are you receiving?

If you already properly uninstalled the software and if you are having
problems deleting remnants of the program start by rebooting the
computer and see if things change. Invariably not being able to delete
files almost always boils down to one of two things:

1- There is an open handle on the file, rebooting or killing the
process that has an open handle on the file usually cures this.
Sometimes a reboot to Safe Mode allows for the removal of the files.

2- You don't have the necessary permissions to delete the file. Look
in the Security Permission and verify that you have full control over
the objects that you want to delete.

John

Simon wrote:
> Hi, I have some Nokia phone software on my pc which I cannot remove. Please
> help. XP SP2.
 | 
Pages: 1
Prev: Windows XP Home Lockup & Shutdown Problems
Next: Backup Utility in Windows XP - RESTORE problems.