Windows XP Home Lockup & Shutdown Problems
in [Windows Performance]
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From: Archquark on 16 Nov 2009 10:48 A friend who has Windows XP Home running on his machine has had several problems in the past week with lockups and not shutting down. He has run Chkdsk and no errors were found. He ran his virus checker ( Avast ) and again no errors were found. He used the Restore program and successfully restored his computer which resulted in the lockups while running from occurring again, but his computer will now not shutdown. He reverts to shutting it down manually, which I explained can cause more problems. I told him he should have tried the safe mode option to restart in the last good configuration first but at that point he had already used Restore. I have e-mailed him the Microsoft article: http://support.microsoft.com/default.aspx/kb/308029. Is there any other things he could try? I will attempt to try and help him today and any constructive instruction would be appreciated.
From: Andrew E. on 16 Nov 2009 12:06 99% of the time a pc fails to shutdown is hardware related.Youre best bet,with power off to pc,remove youre add-ins 1 @ a time,the problem should get solved this way.Also,boot to xp cd,recovery console,type: CHKDSK C: /R Once thru type:EXIT All this being that the pc hardware itself is in ok condition. "Archquark" wrote: > A friend who has Windows XP Home running on his machine has had several > problems in the past week with lockups and not shutting down. He has run > Chkdsk and no errors were found. He ran his virus checker ( Avast ) and > again no errors were found. He used the Restore program and successfully > restored his computer which resulted in the lockups while running from > occurring again, but his computer will now not shutdown. He reverts to > shutting it down manually, which I explained can cause more problems. > I told him he should have tried the safe mode option to restart in the last > good configuration first but at that point he had already used Restore. I > have e-mailed him the Microsoft article: > http://support.microsoft.com/default.aspx/kb/308029. > Is there any other things he could try? > I will attempt to try and help him today and any constructive instruction > would be appreciated. > > . >
From: Leonard Grey on 16 Nov 2009 12:31 You've described all the fixes he's tried...but not what may be causing the problem(s) in the first place. Without knowing that, your friend is flailing in the dark and possibly causing more harm to his computer. Unless he's got some reasonable ideas about what's causing his problem(s) in the first place, he should show his computer to a professional as soon as possible. --- Leonard Grey Errare humanum est Archquark wrote: > A friend who has Windows XP Home running on his machine has had several > problems in the past week with lockups and not shutting down. He has run > Chkdsk and no errors were found. He ran his virus checker ( Avast ) and > again no errors were found. He used the Restore program and successfully > restored his computer which resulted in the lockups while running from > occurring again, but his computer will now not shutdown. He reverts to > shutting it down manually, which I explained can cause more problems. > I told him he should have tried the safe mode option to restart in the last > good configuration first but at that point he had already used Restore. I > have e-mailed him the Microsoft article: > http://support.microsoft.com/default.aspx/kb/308029. > Is there any other things he could try? > I will attempt to try and help him today and any constructive instruction > would be appreciated. >
From: Leonard Grey on 16 Nov 2009 12:33 "99% of the time a pc fails to shutdown is hardware related..." That's incorrect, and another example of the ridiculous advice dispensed by Andrew E. --- Leonard Grey Errare humanum est Andrew E. wrote: > 99% of the time a pc fails to shutdown is hardware related.Youre best > bet,with power off to pc,remove youre add-ins 1 @ a time,the problem > should get solved this way.Also,boot to xp cd,recovery console,type: > CHKDSK C: /R Once thru type:EXIT All this being that the pc hardware itself > is in ok condition. > > "Archquark" wrote: > >> A friend who has Windows XP Home running on his machine has had several >> problems in the past week with lockups and not shutting down. He has run >> Chkdsk and no errors were found. He ran his virus checker ( Avast ) and >> again no errors were found. He used the Restore program and successfully >> restored his computer which resulted in the lockups while running from >> occurring again, but his computer will now not shutdown. He reverts to >> shutting it down manually, which I explained can cause more problems. >> I told him he should have tried the safe mode option to restart in the last >> good configuration first but at that point he had already used Restore. I >> have e-mailed him the Microsoft article: >> http://support.microsoft.com/default.aspx/kb/308029. >> Is there any other things he could try? >> I will attempt to try and help him today and any constructive instruction >> would be appreciated. >> >> . >>
From: Ol�rin on 17 Nov 2009 03:44
It's worth a look in the Event Viewer to see if anything is being flagged up by the system as a possible culprit. Click on Start > Run > type "eventvwr.msc" and press Enter; have a look through the Application and System logs for any suspects. "Archquark" <frank.mcveigh(a)sympatico.ca> wrote in message news:%23FCBURtZKHA.5276(a)TK2MSFTNGP05.phx.gbl... >A friend who has Windows XP Home running on his machine has had several > problems in the past week with lockups and not shutting down. He has run > Chkdsk and no errors were found. He ran his virus checker ( Avast ) and > again no errors were found. He used the Restore program and successfully > restored his computer which resulted in the lockups while running from > occurring again, but his computer will now not shutdown. He reverts to > shutting it down manually, which I explained can cause more problems. > I told him he should have tried the safe mode option to restart in the > last > good configuration first but at that point he had already used Restore. I > have e-mailed him the Microsoft article: > http://support.microsoft.com/default.aspx/kb/308029. > Is there any other things he could try? > I will attempt to try and help him today and any constructive instruction > would be appreciated. > |