Comments display onscreen but don't print.
in [Document Management]
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From: LonestarCJ on 6 Apr 2010 12:30 (Word 2007/Win XP) A co-worker is unable to print his document with the comments showing in the right pane. When he prints the document, it does shrink the text and apply the grey shadowing to the pane but the comments do no show. If he sends the document to me to print, it prints correctly. I have checked all his settings I can think of (Print document showing mark-up/Review Pane w/Final showing mark-up) and it still doesn't work. Am I missing some setting on his computer? Being in the legal field, having him send me all his documents to print is quite time consuming! Thank you in advance for your assistance, CJ
From: Suzanne S. Barnhill on 6 Apr 2010 13:06 What color does he have selected for Comments? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "LonestarCJ" <LonestarCJ(a)discussions.microsoft.com> wrote in message news:279763FD-2503-492F-9080-23F65AFBB58F(a)microsoft.com... > (Word 2007/Win XP) A co-worker is unable to print his document with the > comments showing in the right pane. When he prints the document, it does > shrink the text and apply the grey shadowing to the pane but the comments > do > no show. If he sends the document to me to print, it prints correctly. I > have checked all his settings I can think of (Print document showing > mark-up/Review Pane w/Final showing mark-up) and it still doesn't work. > Am I > missing some setting on his computer? Being in the legal field, having > him > send me all his documents to print is quite time consuming! > > Thank you in advance for your assistance, > CJ >
From: LonestarCJ on 6 Apr 2010 13:49 Not sure, where do I check that? We are new to 2007 coming from 2003 and things are not as user intuitive as they once were. :-( "Suzanne S. Barnhill" wrote: > What color does he have selected for Comments? > > -- > Suzanne S. Barnhill > Microsoft MVP (Word) > Words into Type > Fairhope, Alabama USA > http://word.mvps.org > > "LonestarCJ" <LonestarCJ(a)discussions.microsoft.com> wrote in message > news:279763FD-2503-492F-9080-23F65AFBB58F(a)microsoft.com... > > (Word 2007/Win XP) A co-worker is unable to print his document with the > > comments showing in the right pane. When he prints the document, it does > > shrink the text and apply the grey shadowing to the pane but the comments > > do > > no show. If he sends the document to me to print, it prints correctly. I > > have checked all his settings I can think of (Print document showing > > mark-up/Review Pane w/Final showing mark-up) and it still doesn't work. > > Am I > > missing some setting on his computer? Being in the legal field, having > > him > > send me all his documents to print is quite time consuming! > > > > Thank you in advance for your assistance, > > CJ > > > > . >
From: LonestarCJ on 6 Apr 2010 14:12 Okay, found it. It's set the same as mine and displays onscreen the same as mine (our comments show in pinkish purrple but set to "by author". This is just the strangest thing. Formatting and comments show onscreen, they just don't print even with the correct print options. But they print for me on the same shared printer. Any other ideas? I thought you were on to something there for a minute. :-) "LonestarCJ" wrote: > Not sure, where do I check that? We are new to 2007 coming from 2003 and > things are not as user intuitive as they once were. :-( > > > "Suzanne S. Barnhill" wrote: > > > What color does he have selected for Comments? > > > > -- > > Suzanne S. Barnhill > > Microsoft MVP (Word) > > Words into Type > > Fairhope, Alabama USA > > http://word.mvps.org > > > > "LonestarCJ" <LonestarCJ(a)discussions.microsoft.com> wrote in message > > news:279763FD-2503-492F-9080-23F65AFBB58F(a)microsoft.com... > > > (Word 2007/Win XP) A co-worker is unable to print his document with the > > > comments showing in the right pane. When he prints the document, it does > > > shrink the text and apply the grey shadowing to the pane but the comments > > > do > > > no show. If he sends the document to me to print, it prints correctly. I > > > have checked all his settings I can think of (Print document showing > > > mark-up/Review Pane w/Final showing mark-up) and it still doesn't work. > > > Am I > > > missing some setting on his computer? Being in the legal field, having > > > him > > > send me all his documents to print is quite time consuming! > > > > > > Thank you in advance for your assistance, > > > CJ > > > > > > > . > >
From: Suzanne S. Barnhill on 6 Apr 2010 14:56 Check all the settings in the Print Options to see if there's any difference. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "LonestarCJ" <LonestarCJ(a)discussions.microsoft.com> wrote in message news:2A2B77CB-A45F-43FA-B1F1-23E23DFD75D6(a)microsoft.com... > Okay, found it. It's set the same as mine and displays onscreen the same > as > mine (our comments show in pinkish purrple but set to "by author". This > is > just the strangest thing. Formatting and comments show onscreen, they > just > don't print even with the correct print options. But they print for me on > the same shared printer. Any other ideas? I thought you were on to > something there for a minute. :-) > > "LonestarCJ" wrote: > >> Not sure, where do I check that? We are new to 2007 coming from 2003 and >> things are not as user intuitive as they once were. :-( >> >> >> "Suzanne S. Barnhill" wrote: >> >> > What color does he have selected for Comments? >> > >> > -- >> > Suzanne S. Barnhill >> > Microsoft MVP (Word) >> > Words into Type >> > Fairhope, Alabama USA >> > http://word.mvps.org >> > >> > "LonestarCJ" <LonestarCJ(a)discussions.microsoft.com> wrote in message >> > news:279763FD-2503-492F-9080-23F65AFBB58F(a)microsoft.com... >> > > (Word 2007/Win XP) A co-worker is unable to print his document with >> > > the >> > > comments showing in the right pane. When he prints the document, it >> > > does >> > > shrink the text and apply the grey shadowing to the pane but the >> > > comments >> > > do >> > > no show. If he sends the document to me to print, it prints >> > > correctly. I >> > > have checked all his settings I can think of (Print document showing >> > > mark-up/Review Pane w/Final showing mark-up) and it still doesn't >> > > work. >> > > Am I >> > > missing some setting on his computer? Being in the legal field, >> > > having >> > > him >> > > send me all his documents to print is quite time consuming! >> > > >> > > Thank you in advance for your assistance, >> > > CJ >> > > >> > >> > . >> > >
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