From: Andy (Hypnotic_Monkey_Scratcher) on 7 Oct 2005 10:55 At work, I can connect to MSN but my friend can't. I have tried to troubleshoot her connection but still no joy. She is on a laptop with remote dial properties, buut is working in the office plugged into the LAN and I am on a desktop plugged into the LAN. Any clues as to what is wrong from the attached log file I got from her machine? Any help/advice appreciated to relieve our boredom at work!!!!! Thanks, Andy
From: Andy (Hypnotic_Monkey_Scratcher) on 7 Oct 2005 10:57 Here's the log: 14:19:49.603] IdentityCRL CIdentity::CreateIdentity(orson1(a)hotmail.com, 0x0112D5D8) [14:19:49.603] IdentityCRL CIdentity::GetPersisted(0) [14:19:49.603] IdentityCRL eCredType = 2 [14:19:49.603] IdentityCRL CIdentity::GetPersisted() = 0x0 [14:19:49.603] IdentityCRL spIdentity = 0x0112D420 [14:19:49.603] IdentityCRL CIdentity::CreateIdentity() = 0x0 [14:19:49.603] IdentityCRL CIdentity::LogoffIdentity() [14:19:49.603] IdentityCRL CIdentity::LogoffIdentity() = 0x8004800c [14:19:49.603] IdentityCRL CIdentityClient::GetActiveIdentity(0x0112D420) [14:19:49.603] IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0 [14:19:49.603] IdentityCRL CIdentityClient::GetActiveIdentity(0x00000000) [14:19:49.603] IdentityCRL spIdentityOut = 0x0112D420 [14:19:49.603] IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0 [14:19:49.603] IdentityCRL CIdentityClient::LogonIdentityToService(0x0112D420, 0x00000000) [14:19:49.603] IdentityCRL CIdentity::GetAuthState(0x0006F1C0) [14:19:49.603] IdentityCRL pAuthStateOut->hrAuthState = 0x80048800 [14:19:49.603] IdentityCRL pAuthStateOut->hrAuthRequired = 0x0 [14:19:49.603] IdentityCRL pAuthStateOut->hrRequestStatus = 0x0 [14:19:49.603] IdentityCRL pAuthStateOut->strWebFlowUrl = [14:19:49.603] IdentityCRL CIdentity::GetAuthState() = 0x0 [14:19:49.613] IdentityCRL CIdentityClient::LogonIdentityToService() = 0x0 [14:19:49.613] Net CTCPNetworkLayer::Connect (2) >> connecting to messenger.hotmail.com:1863 [14:19:49.613] Net CConnectionManager::OnConnectionStateChange recieved state change for id(2) from 1 to 3 [14:19:49.613] IdentityCRL CIdentityClient::GetActiveIdentity(0x00000000) [14:19:49.613] IdentityCRL spIdentityOut = 0x0112D420 [14:19:49.613] IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0 [14:19:49.623] Net CTCPNetworkLayer::ResolveHost >> resolving messenger.hotmail.com [14:19:49.623] IdentityCRL CIdentity::GetPersisted(0) [14:19:49.623] IdentityCRL eCredType = 2 [14:19:49.623] IdentityCRL CIdentity::GetPersisted() = 0x0 [14:19:49.623] IdentityCRL CIdentityClient::GetDefaultMemberName() [14:19:49.623] IdentityCRL strMemberNameOut = orson1(a)hotmail.com [14:19:49.623] IdentityCRL CIdentityClient::GetDefaultMemberName() = 0x0 [14:19:49.623] IdentityCRL CIdentity::GetPersisted(0) [14:19:49.633] IdentityCRL eCredType = 2 [14:19:49.633] IdentityCRL CIdentity::GetPersisted() = 0x0 [14:19:49.633] IdentityCRL CIdentityClient::SetDefaultIdentity(0x0112D420) [14:19:49.633] IdentityCRL CIdentity::GetPersisted(0) [14:19:49.633] IdentityCRL eCredType = 2 [14:19:49.633] IdentityCRL CIdentity::GetPersisted() = 0x0 [14:19:49.633] IdentityCRL CIdentityClient::SetDefaultIdentity() = 0x0 [14:19:49.633] IdentityCRL CIdentityClient::SetMostRecentUsedMemberName(orson1(a)hotmail.com) [14:19:49.633] IdentityCRL CIdentityClient::SetMostRecentUsedMemberName() = 0x0 [14:19:50.774] IdentityCRL CIdentityClient::OnLogonIdentityChange(0x01113FB0, 0x0112F564, 0) [14:19:50.774] IdentityCRL CIdentity::GetAuthState(0x01E7FC80) [14:19:50.774] IdentityCRL pAuthStateOut->hrAuthState = 0x80048800 [14:19:50.774] IdentityCRL pAuthStateOut->hrAuthRequired = 0x0 [14:19:50.774] IdentityCRL pAuthStateOut->hrRequestStatus = 0x80048823 [14:19:50.774] IdentityCRL pAuthStateOut->strWebFlowUrl = [14:19:50.774] IdentityCRL CIdentity::GetAuthState() = 0x0 [14:19:50.774] IdentityCRL RAISE_EVENT_(OnIdentityChange, spEventInfo = 0x02274DD8, sourceInstance = 0x0112BB78) [14:19:50.774] IdentityCRL CIdentityClient::OnLogonIdentityChange() = 0x80048823 [14:19:50.774] IdentityCRL CIdentity::GetAuthState(0x0006FC70) [14:19:50.774] IdentityCRL pAuthStateOut->hrAuthState = 0x80048800 [14:19:50.774] IdentityCRL pAuthStateOut->hrAuthRequired = 0x0 [14:19:50.774] IdentityCRL pAuthStateOut->hrRequestStatus = 0x80048823 [14:19:50.774] IdentityCRL pAuthStateOut->strWebFlowUrl = [14:19:50.774] IdentityCRL CIdentity::GetAuthState() = 0x0 [14:19:50.774] IdentityCRL CIdentityClient::GetActiveIdentity(0x00000000) [14:19:50.774] IdentityCRL spIdentityOut = 0x0112D420 [14:19:50.774] IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0 [14:19:50.774] IdentityCRL CIdentity::CancelLogonIdentity() [14:19:50.774] IdentityCRL CIdentity::CancelLogonIdentity() = 0x0 [14:19:50.774] Net CConnectionManager::OnConnectionStateChange recieved state change for id(0) from 1 to 0 [14:19:50.774] Net CConnectionManager::OnConnectionStateChange IGNORING state change for id(0) from 1 to 0 [14:19:50.774] Net CSocksNetworkLayer::OnConnectionStateChange (0) >> changing from 1 to 1 [14:19:50.774] Net CConnectionManager::OnConnectionStateChange recieved state change for id(0) from 0 to 1 [14:19:50.774] IdentityCRL CIdentityClient::GetActiveIdentity(0x00000000) [14:19:50.774] IdentityCRL spIdentityOut = 0x0112D420 [14:19:50.774] IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0 [14:19:50.784] Net CConnectionManager::OnConnectionStateChange recieved state change for id(1) from 1 to 0 [14:19:50.784] Net CConnectionManager::OnConnectionStateChange IGNORING state change for id(1) from 1 to 0 [14:19:50.784] Net CSocksNetworkLayer::OnConnectionStateChange (1) >> changing from 1 to 1 [14:19:50.784] Net CConnectionManager::OnConnectionStateChange recieved state change for id(1) from 0 to 1 [14:19:50.784] Net CConnectionManager::OnConnectionStateChange recieved state change for id(2) from 3 to 1 [14:19:50.784] Net CConnectionManager::OnConnectionStateChange recieved state change for id(3) from 1 to 0 [14:19:50.784] Net CConnectionManager::OnConnectionStateChange IGNORING state change for id(3) from 1 to 0 [14:19:50.804] Net CConnectionManager::OnConnectionStateChange recieved state change for id(3) from 0 to 1 [14:19:51.194] Net CAsyncGetAddrInfo::Run >> (0x112ddd0) getaddrinfo succeeded for messenger.hotmail.com [14:19:51.985] IdentityCRL CIdentityClient::GetActiveIdentity(0x00000000) [14:19:51.985] IdentityCRL spIdentityOut = 0x0112D420 [14:19:51.985] IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0 [14:19:51.985] IdentityCRL CIdentity::GetPersisted(0) [14:19:51.995] IdentityCRL eCredType = 2 [14:19:51.995] IdentityCRL CIdentity::GetPersisted() = 0x0 [14:19:51.995] IdentityCRL CIdentity::LogoffIdentity() [14:19:51.995] IdentityCRL CIdentity::LogoffIdentity() = 0x0 [14:19:51.995] IdentityCRL CIdentityClient::GetActiveIdentity(0x00000000) [14:19:51.995] IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0 [14:19:55.148] Connection Troubleshooter Pinged gateway 10.18.4.2 [14:20:16.018] Connection Troubleshooter Failed to TCP ping www.microsoft.com -2147014836 [14:20:17.069] Net CHTTPNetworkLayer::SendHttpData (103) >> Posting to URL http://gateway.messenger.hotmail.com/gateway/gateway.dll?Action=open&Server=NS&IP=messenger.hotmail.com [14:20:17.419] Net CHTTPNetwokLayer::HttpCallback (103) >> called back with 200 HTTP/1.1 200 OK Proxy-Connection: Keep-Alive Connection: Keep-Alive Date: Fri, 07 Oct 2005 14:20:19 GMT Server: Microsoft-IIS/6.0 X-Powered-By: ASP.NET X-MSN-Messenger: SessionID=1059469467.14339; GW-IP=207.46.7.1 Content-Length: 26 Content-type: application/x-msn-messenger [14:20:29.271] Net CTCPNetworkLayer::Connect (100) >> connecting to messenger.hotmail.com:1863 [14:20:29.271] Net CConnTestDialog::OnConnectionStateChange recieved state change for id(100) from 1 to 3 [14:20:29.271] Net CTCPNetworkLayer::ResolveHost >> resolving messenger.hotmail.com [14:20:29.301] Net CAsyncGetAddrInfo::Run >> (0x112ddd0) getaddrinfo succeeded for messenger.hotmail.com [14:20:29.301] Net CConnTestDialog::OnConnectionStateChange recieved state change for id(100) from 3 to 5 [14:20:29.301] Net CTCPNetworkLayer::ConnectToIP (100) >> connecting to 65.54.239.210:1863 [14:20:29.301] Net CTCPNetworkLayer::ConnectToIP() (100) >> success 0x0226b808, socket=1476, LastError=10035, WM(1056) [14:20:50.211] Net CTCPNetworkLayer::OnMessage (100) >> Got WM_WSASELECT_MESSAGE(1056) from WSAAsyncSelect for socket = 1476, error = 10060, event = FD_CONNECT [14:20:50.211] Net CTCPNetworkLayer::OnError (100) >> called with 0x8007274c [14:20:50.211] Net CConnTestDialog::OnConnectionStateChange recieved state change for id(100) from 5 to 1 [14:20:52.483] Net CConnTestDialog::OnConnectionStateChange recieved state change for id(100) from 1 to 1 [14:21:49.267] IdentityCRL CIdentity::LogoffIdentity() [14:21:49.287] IdentityCRL CIdentity::LogoffIdentity() = 0x8004800c "Andy (Hypnotic_Monkey_Scratcher)" wrote: > At work, I can connect to MSN but my friend can't. I have tried to > troubleshoot her connection but still no joy. She is on a laptop with remote > dial properties, buut is working in the office plugged into the LAN and I am > on a desktop plugged into the LAN. > > Any clues as to what is wrong from the attached log file I got from her > machine? > > Any help/advice appreciated to relieve our boredom at work!!!!! > > Thanks, > > Andy >
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