From: Andy (Hypnotic_Monkey_Scratcher) on
At work, I can connect to MSN but my friend can't. I have tried to
troubleshoot her connection but still no joy. She is on a laptop with remote
dial properties, buut is working in the office plugged into the LAN and I am
on a desktop plugged into the LAN.

Any clues as to what is wrong from the attached log file I got from her
machine?

Any help/advice appreciated to relieve our boredom at work!!!!!

Thanks,

Andy

From: Andy (Hypnotic_Monkey_Scratcher) on
Here's the log:

14:19:49.603] IdentityCRL CIdentity::CreateIdentity(orson1(a)hotmail.com,
0x0112D5D8)
[14:19:49.603] IdentityCRL CIdentity::GetPersisted(0)
[14:19:49.603] IdentityCRL eCredType = 2
[14:19:49.603] IdentityCRL CIdentity::GetPersisted() = 0x0
[14:19:49.603] IdentityCRL spIdentity = 0x0112D420
[14:19:49.603] IdentityCRL CIdentity::CreateIdentity() = 0x0
[14:19:49.603] IdentityCRL CIdentity::LogoffIdentity()
[14:19:49.603] IdentityCRL CIdentity::LogoffIdentity() = 0x8004800c
[14:19:49.603] IdentityCRL CIdentityClient::GetActiveIdentity(0x0112D420)
[14:19:49.603] IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0
[14:19:49.603] IdentityCRL CIdentityClient::GetActiveIdentity(0x00000000)
[14:19:49.603] IdentityCRL spIdentityOut = 0x0112D420
[14:19:49.603] IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0
[14:19:49.603] IdentityCRL CIdentityClient::LogonIdentityToService(0x0112D420, 0x00000000)
[14:19:49.603] IdentityCRL CIdentity::GetAuthState(0x0006F1C0)
[14:19:49.603] IdentityCRL pAuthStateOut->hrAuthState = 0x80048800
[14:19:49.603] IdentityCRL pAuthStateOut->hrAuthRequired = 0x0
[14:19:49.603] IdentityCRL pAuthStateOut->hrRequestStatus = 0x0
[14:19:49.603] IdentityCRL pAuthStateOut->strWebFlowUrl =
[14:19:49.603] IdentityCRL CIdentity::GetAuthState() = 0x0
[14:19:49.613] IdentityCRL CIdentityClient::LogonIdentityToService() = 0x0
[14:19:49.613] Net CTCPNetworkLayer::Connect (2) >> connecting to
messenger.hotmail.com:1863
[14:19:49.613] Net CConnectionManager::OnConnectionStateChange recieved
state change for id(2) from 1 to 3
[14:19:49.613] IdentityCRL CIdentityClient::GetActiveIdentity(0x00000000)
[14:19:49.613] IdentityCRL spIdentityOut = 0x0112D420
[14:19:49.613] IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0
[14:19:49.623] Net CTCPNetworkLayer::ResolveHost >> resolving
messenger.hotmail.com
[14:19:49.623] IdentityCRL CIdentity::GetPersisted(0)
[14:19:49.623] IdentityCRL eCredType = 2
[14:19:49.623] IdentityCRL CIdentity::GetPersisted() = 0x0
[14:19:49.623] IdentityCRL CIdentityClient::GetDefaultMemberName()
[14:19:49.623] IdentityCRL strMemberNameOut = orson1(a)hotmail.com
[14:19:49.623] IdentityCRL CIdentityClient::GetDefaultMemberName() = 0x0
[14:19:49.623] IdentityCRL CIdentity::GetPersisted(0)
[14:19:49.633] IdentityCRL eCredType = 2
[14:19:49.633] IdentityCRL CIdentity::GetPersisted() = 0x0
[14:19:49.633] IdentityCRL CIdentityClient::SetDefaultIdentity(0x0112D420)
[14:19:49.633] IdentityCRL CIdentity::GetPersisted(0)
[14:19:49.633] IdentityCRL eCredType = 2
[14:19:49.633] IdentityCRL CIdentity::GetPersisted() = 0x0
[14:19:49.633] IdentityCRL CIdentityClient::SetDefaultIdentity() = 0x0
[14:19:49.633] IdentityCRL CIdentityClient::SetMostRecentUsedMemberName(orson1(a)hotmail.com)
[14:19:49.633] IdentityCRL CIdentityClient::SetMostRecentUsedMemberName() =
0x0
[14:19:50.774] IdentityCRL CIdentityClient::OnLogonIdentityChange(0x01113FB0, 0x0112F564, 0)
[14:19:50.774] IdentityCRL CIdentity::GetAuthState(0x01E7FC80)
[14:19:50.774] IdentityCRL pAuthStateOut->hrAuthState = 0x80048800
[14:19:50.774] IdentityCRL pAuthStateOut->hrAuthRequired = 0x0
[14:19:50.774] IdentityCRL pAuthStateOut->hrRequestStatus = 0x80048823
[14:19:50.774] IdentityCRL pAuthStateOut->strWebFlowUrl =
[14:19:50.774] IdentityCRL CIdentity::GetAuthState() = 0x0
[14:19:50.774] IdentityCRL RAISE_EVENT_(OnIdentityChange, spEventInfo =
0x02274DD8, sourceInstance = 0x0112BB78)
[14:19:50.774] IdentityCRL CIdentityClient::OnLogonIdentityChange() =
0x80048823
[14:19:50.774] IdentityCRL CIdentity::GetAuthState(0x0006FC70)
[14:19:50.774] IdentityCRL pAuthStateOut->hrAuthState = 0x80048800
[14:19:50.774] IdentityCRL pAuthStateOut->hrAuthRequired = 0x0
[14:19:50.774] IdentityCRL pAuthStateOut->hrRequestStatus = 0x80048823
[14:19:50.774] IdentityCRL pAuthStateOut->strWebFlowUrl =
[14:19:50.774] IdentityCRL CIdentity::GetAuthState() = 0x0
[14:19:50.774] IdentityCRL CIdentityClient::GetActiveIdentity(0x00000000)
[14:19:50.774] IdentityCRL spIdentityOut = 0x0112D420
[14:19:50.774] IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0
[14:19:50.774] IdentityCRL CIdentity::CancelLogonIdentity()
[14:19:50.774] IdentityCRL CIdentity::CancelLogonIdentity() = 0x0
[14:19:50.774] Net CConnectionManager::OnConnectionStateChange recieved
state change for id(0) from 1 to 0
[14:19:50.774] Net CConnectionManager::OnConnectionStateChange IGNORING
state change for id(0) from 1 to 0
[14:19:50.774] Net CSocksNetworkLayer::OnConnectionStateChange (0) >>
changing from 1 to 1
[14:19:50.774] Net CConnectionManager::OnConnectionStateChange recieved
state change for id(0) from 0 to 1
[14:19:50.774] IdentityCRL CIdentityClient::GetActiveIdentity(0x00000000)
[14:19:50.774] IdentityCRL spIdentityOut = 0x0112D420
[14:19:50.774] IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0
[14:19:50.784] Net CConnectionManager::OnConnectionStateChange recieved
state change for id(1) from 1 to 0
[14:19:50.784] Net CConnectionManager::OnConnectionStateChange IGNORING
state change for id(1) from 1 to 0
[14:19:50.784] Net CSocksNetworkLayer::OnConnectionStateChange (1) >>
changing from 1 to 1
[14:19:50.784] Net CConnectionManager::OnConnectionStateChange recieved
state change for id(1) from 0 to 1
[14:19:50.784] Net CConnectionManager::OnConnectionStateChange recieved
state change for id(2) from 3 to 1
[14:19:50.784] Net CConnectionManager::OnConnectionStateChange recieved
state change for id(3) from 1 to 0
[14:19:50.784] Net CConnectionManager::OnConnectionStateChange IGNORING
state change for id(3) from 1 to 0
[14:19:50.804] Net CConnectionManager::OnConnectionStateChange recieved
state change for id(3) from 0 to 1
[14:19:51.194] Net CAsyncGetAddrInfo::Run >> (0x112ddd0) getaddrinfo
succeeded for messenger.hotmail.com
[14:19:51.985] IdentityCRL CIdentityClient::GetActiveIdentity(0x00000000)
[14:19:51.985] IdentityCRL spIdentityOut = 0x0112D420
[14:19:51.985] IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0
[14:19:51.985] IdentityCRL CIdentity::GetPersisted(0)
[14:19:51.995] IdentityCRL eCredType = 2
[14:19:51.995] IdentityCRL CIdentity::GetPersisted() = 0x0
[14:19:51.995] IdentityCRL CIdentity::LogoffIdentity()
[14:19:51.995] IdentityCRL CIdentity::LogoffIdentity() = 0x0
[14:19:51.995] IdentityCRL CIdentityClient::GetActiveIdentity(0x00000000)
[14:19:51.995] IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0
[14:19:55.148] Connection Troubleshooter Pinged gateway 10.18.4.2
[14:20:16.018] Connection Troubleshooter Failed to TCP ping
www.microsoft.com -2147014836
[14:20:17.069] Net CHTTPNetworkLayer::SendHttpData (103) >> Posting to URL
http://gateway.messenger.hotmail.com/gateway/gateway.dll?Action=open&Server=NS&IP=messenger.hotmail.com
[14:20:17.419] Net CHTTPNetwokLayer::HttpCallback (103) >> called back with
200
HTTP/1.1 200 OK
Proxy-Connection: Keep-Alive
Connection: Keep-Alive
Date: Fri, 07 Oct 2005 14:20:19 GMT
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
X-MSN-Messenger: SessionID=1059469467.14339; GW-IP=207.46.7.1
Content-Length: 26
Content-type: application/x-msn-messenger


[14:20:29.271] Net CTCPNetworkLayer::Connect (100) >> connecting to
messenger.hotmail.com:1863
[14:20:29.271] Net CConnTestDialog::OnConnectionStateChange recieved state
change for id(100) from 1 to 3
[14:20:29.271] Net CTCPNetworkLayer::ResolveHost >> resolving
messenger.hotmail.com
[14:20:29.301] Net CAsyncGetAddrInfo::Run >> (0x112ddd0) getaddrinfo
succeeded for messenger.hotmail.com
[14:20:29.301] Net CConnTestDialog::OnConnectionStateChange recieved state
change for id(100) from 3 to 5
[14:20:29.301] Net CTCPNetworkLayer::ConnectToIP (100) >> connecting to
65.54.239.210:1863
[14:20:29.301] Net CTCPNetworkLayer::ConnectToIP() (100) >> success
0x0226b808, socket=1476, LastError=10035, WM(1056)
[14:20:50.211] Net CTCPNetworkLayer::OnMessage (100) >> Got
WM_WSASELECT_MESSAGE(1056) from WSAAsyncSelect for socket = 1476, error =
10060, event = FD_CONNECT
[14:20:50.211] Net CTCPNetworkLayer::OnError (100) >> called with 0x8007274c
[14:20:50.211] Net CConnTestDialog::OnConnectionStateChange recieved state
change for id(100) from 5 to 1
[14:20:52.483] Net CConnTestDialog::OnConnectionStateChange recieved state
change for id(100) from 1 to 1
[14:21:49.267] IdentityCRL CIdentity::LogoffIdentity()
[14:21:49.287] IdentityCRL CIdentity::LogoffIdentity() = 0x8004800c


"Andy (Hypnotic_Monkey_Scratcher)" wrote:

> At work, I can connect to MSN but my friend can't. I have tried to
> troubleshoot her connection but still no joy. She is on a laptop with remote
> dial properties, buut is working in the office plugged into the LAN and I am
> on a desktop plugged into the LAN.
>
> Any clues as to what is wrong from the attached log file I got from her
> machine?
>
> Any help/advice appreciated to relieve our boredom at work!!!!!
>
> Thanks,
>
> Andy
>