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From: wranglerguycny on 22 Sep 2009 16:14


"Aya-chan" wrote:

> Okay so I've looked through basicaly all of these boards and noone had giving
> a definate answer to this problem. I tried doing a restore point and now it
> just doesn't give any code or anything, just acts like it is checking and
> just goes back to the 'click to check' thing. This honestly is the most
> annoying thing that has happened and I am seriously thinking of changing it
> over to linux. So if anyone REALLY knows what they are doing and/or knows
> what causes this. Let me know and NO I don't know what verison I have or
> anything I have home premium thats all I know.
From: wranglerguycny on 22 Sep 2009 16:16
Microsoft doesnt even know what to do... well I know what to tell them about
this error code, it goes like this..."Dear Microsoft could you please inform
Hewlett Packard that I will no longer purchase their computers that run on
your awsome windows platform...I will be switching to Apple computers...Thank
You!'

"Aya-chan" wrote:

> Okay so I've looked through basicaly all of these boards and noone had giving
> a definate answer to this problem. I tried doing a restore point and now it
> just doesn't give any code or anything, just acts like it is checking and
> just goes back to the 'click to check' thing. This honestly is the most
> annoying thing that has happened and I am seriously thinking of changing it
> over to linux. So if anyone REALLY knows what they are doing and/or knows
> what causes this. Let me know and NO I don't know what verison I have or
> anything I have home premium thats all I know.
From: Shenan Stanley on 22 Sep 2009 16:27
Aya-chan wrote:
> Okay so I've looked through basicaly all of these boards and noone
> had giving a definate answer to this problem. I tried doing a
> restore point and now it just doesn't give any code or anything,
> just acts like it is checking and just goes back to the 'click to
> check' thing. This honestly is the most annoying thing that has
> happened and I am seriously thinking of changing it over to linux.
> So if anyone REALLY knows what they are doing and/or knows what
> causes this. Let me know and NO I don't know what verison I have
> or anything I have home premium thats all I know.

wranglerguycny wrote:
> Microsoft doesnt even know what to do... well I know what to tell
> them about this error code, it goes like this..."Dear Microsoft
> could you please inform Hewlett Packard that I will no longer
> purchase their computers that run on your awsome windows
> platform...I will be switching to Apple computers...Thank You!'

Hah. Classic. Switch to something you know less about and likely still run
Microsoft products either on top of OS X itself or within a virtual machine
of some sort (or dual boot) so you can still work with the applications you
are familar with.

I love Macintosh - but they are far from trouble-free and if you give up on
something this simplistic and insignificant - you'll not make it much
farther on the macintosh either. ;-)

How do you know Microsoft does not know what to do in this case? Did you
open a ticket and get a response? Would you share that response here?

BTW - why did you respond twice to this conversation, once saying nothing?
Also - you know this is 9.5 months old at tthis point, right?

You might try cleaning up your machine and resetting your update system...

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/
(Reboot if asked.)

MalwareBytes
http://www.malwarebytes.com/
(Reboot if asked.)

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

Reboot (Whether or not you are asked.)

Reboot.

Then follow the instructions here:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Reboot.

Try to update again.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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