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From: DavidConfused on 24 Sep 2009 13:03 Using windows 2000 sp4 and ie 6 sp1 i can not get automatic windows update to work I get the Error number: 0x800703EE Here is the windows update log : 2009-09-24 12:47:34:453 1668 794 COMAPI FATAL: Unable to connect to the service (hr=80004002) 2009-09-24 12:47:34:453 1668 794 COMAPI WARNING: Unable to establish connection to the service. (hr=80004002) 2009-09-24 12:47:37:218 1668 794 Misc Validating signature for C:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: 2009-09-24 12:47:37:218 1668 794 Misc Microsoft signed: Yes 2009-09-24 12:47:38:796 1668 794 Misc Validating signature for C:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: 2009-09-24 12:47:38:812 1668 794 Misc Microsoft signed: Yes 2009-09-24 12:47:38:812 1668 794 Misc Validating signature for C:\WINNT\SoftwareDistribution\WebSetup\wuident.cab: 2009-09-24 12:47:38:812 1668 794 Misc Microsoft signed: Yes 2009-09-24 12:47:39:015 1668 794 Misc Validating signature for C:\WINNT\SoftwareDistribution\WebSetup\wuident.cab: 2009-09-24 12:47:39:031 1668 794 Misc Microsoft signed: Yes 2009-09-24 12:47:39:812 1668 794 Misc Validating signature for C:\WINNT\SoftwareDistribution\WebSetup\wsus3setup.cab: 2009-09-24 12:47:39:812 1668 794 Misc Microsoft signed: Yes 2009-09-24 12:47:39:812 1668 794 Setup *********** Setup: Checking whether self-update is required *********** 2009-09-24 12:47:39:812 1668 794 Setup * Inf file: C:\WINNT\SoftwareDistribution\WebSetup\wsus3setup.inf 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for C:\WINNT\system32\cdm.dll: target version = 7.0.6000.381, required version = 7.2.6001.788 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for C:\WINNT\system32\wuapi.dll: target version = 7.0.6000.381, required version = 7.2.6001.788 2009-09-24 12:47:39:828 1668 794 Setup Update required for C:\WINNT\system32\wuapi.dll.mui: target version = 7.0.6000.381, required version = 7.2.6001.788 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for C:\WINNT\system32\wuauclt.exe: target version = 7.0.6000.381, required version = 7.2.6001.788 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for C:\WINNT\system32\wuaucpl.cpl: target version = 7.0.6000.381, required version = 7.2.6001.788 2009-09-24 12:47:39:828 1668 794 Setup Update required for C:\WINNT\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required version = 7.2.6001.788 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for C:\WINNT\system32\wuaueng.dll: target version = 7.0.6000.381, required version = 7.2.6001.788 2009-09-24 12:47:39:828 1668 794 Setup Update required for C:\WINNT\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required version = 7.2.6001.788 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for C:\WINNT\system32\wucltui.dll: target version = 7.0.6000.381, required version = 7.2.6001.788 2009-09-24 12:47:39:828 1668 794 Setup Update required for C:\WINNT\system32\wucltui.dll.mui: target version = 7.0.6000.381, required version = 7.2.6001.788 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Failed to retrieve version for C:\WINNT\system32\wups.dll, error: 0x800703ee 2009-09-24 12:47:39:828 1668 794 WUWeb FATAL: CheckIfClientUpdateNeeded failed: error 0x800703ee
From: PA Bear [MS MVP] on 24 Sep 2009 13:56 When was the last time Automatic Updates worked at all? You've got a quite-outdated version of WUAgent install. This should get you sorted: How to obtain the latest version of the Windows Update Agent [v7.4.7600.226] to help manage updates on a computer: http://support.microsoft.com/kb/949104/ -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com DavidConfused wrote: > Using windows 2000 sp4 and ie 6 sp1 i can not get automatic windows update > to work I get the Error number: 0x800703EE > > Here is the windows update log : > 2009-09-24 12:47:34:453 1668 794 COMAPI FATAL: Unable to connect to the > service (hr=80004002) > 2009-09-24 12:47:34:453 1668 794 COMAPI WARNING: Unable to establish > connection to the service. (hr=80004002) > 2009-09-24 12:47:37:218 1668 794 Misc Validating signature for > C:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > 2009-09-24 12:47:37:218 1668 794 Misc Microsoft signed: Yes > 2009-09-24 12:47:38:796 1668 794 Misc Validating signature for > C:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > 2009-09-24 12:47:38:812 1668 794 Misc Microsoft signed: Yes > 2009-09-24 12:47:38:812 1668 794 Misc Validating signature for > C:\WINNT\SoftwareDistribution\WebSetup\wuident.cab: > 2009-09-24 12:47:38:812 1668 794 Misc Microsoft signed: Yes > 2009-09-24 12:47:39:015 1668 794 Misc Validating signature for > C:\WINNT\SoftwareDistribution\WebSetup\wuident.cab: > 2009-09-24 12:47:39:031 1668 794 Misc Microsoft signed: Yes > 2009-09-24 12:47:39:812 1668 794 Misc Validating signature for > C:\WINNT\SoftwareDistribution\WebSetup\wsus3setup.cab: > 2009-09-24 12:47:39:812 1668 794 Misc Microsoft signed: Yes > 2009-09-24 12:47:39:812 1668 794 Setup *********** Setup: Checking > whether > self-update is required *********** > 2009-09-24 12:47:39:812 1668 794 Setup * Inf file: > C:\WINNT\SoftwareDistribution\WebSetup\wsus3setup.inf > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > C:\WINNT\system32\cdm.dll: target version = 7.0.6000.381, required version > = > 7.2.6001.788 > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > C:\WINNT\system32\wuapi.dll: target version = 7.0.6000.381, required > version > = 7.2.6001.788 > 2009-09-24 12:47:39:828 1668 794 Setup Update required for > C:\WINNT\system32\wuapi.dll.mui: target version = 7.0.6000.381, required > version = 7.2.6001.788 > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > C:\WINNT\system32\wuauclt.exe: target version = 7.0.6000.381, required > version = 7.2.6001.788 > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > C:\WINNT\system32\wuaucpl.cpl: target version = 7.0.6000.381, required > version = 7.2.6001.788 > 2009-09-24 12:47:39:828 1668 794 Setup Update required for > C:\WINNT\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required > version = 7.2.6001.788 > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > C:\WINNT\system32\wuaueng.dll: target version = 7.0.6000.381, required > version = 7.2.6001.788 > 2009-09-24 12:47:39:828 1668 794 Setup Update required for > C:\WINNT\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required > version = 7.2.6001.788 > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > C:\WINNT\system32\wucltui.dll: target version = 7.0.6000.381, required > version = 7.2.6001.788 > 2009-09-24 12:47:39:828 1668 794 Setup Update required for > C:\WINNT\system32\wucltui.dll.mui: target version = 7.0.6000.381, required > version = 7.2.6001.788 > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Failed to retrieve version > for > C:\WINNT\system32\wups.dll, error: 0x800703ee > 2009-09-24 12:47:39:828 1668 794 WUWeb FATAL: CheckIfClientUpdateNeeded > failed: error 0x800703ee
From: PA Bear [MS MVP] on 24 Sep 2009 14:19 [TYPO] PA Bear [MS MVP] wrote: > When was the last time Automatic Updates worked at all? You've got a > quite-outdated version of WUAgent [INSTALLED]...
From: DavidConfused on 24 Sep 2009 14:32 I follwed the directions and tryed to do a manual intall (because tthe automatic failed) of this file http://download.windowsupdate.com/windowsupdate/redist/standalone/7.4.7600.226/windowsupdateagent30-x86.exe and got an unrecoverable error message box. The automatic updates have never worked since the box was fired up. Any other thoughts or suggestions? "PA Bear [MS MVP]" wrote: > When was the last time Automatic Updates worked at all? You've got a > quite-outdated version of WUAgent install. > > This should get you sorted: > > How to obtain the latest version of the Windows Update Agent [v7.4.7600.226] > to help manage updates on a computer: > http://support.microsoft.com/kb/949104/ > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > www.banthecheck.com > > > DavidConfused wrote: > > Using windows 2000 sp4 and ie 6 sp1 i can not get automatic windows update > > to work I get the Error number: 0x800703EE > > > > Here is the windows update log : > > 2009-09-24 12:47:34:453 1668 794 COMAPI FATAL: Unable to connect to the > > service (hr=80004002) > > 2009-09-24 12:47:34:453 1668 794 COMAPI WARNING: Unable to establish > > connection to the service. (hr=80004002) > > 2009-09-24 12:47:37:218 1668 794 Misc Validating signature for > > C:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > > 2009-09-24 12:47:37:218 1668 794 Misc Microsoft signed: Yes > > 2009-09-24 12:47:38:796 1668 794 Misc Validating signature for > > C:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > > 2009-09-24 12:47:38:812 1668 794 Misc Microsoft signed: Yes > > 2009-09-24 12:47:38:812 1668 794 Misc Validating signature for > > C:\WINNT\SoftwareDistribution\WebSetup\wuident.cab: > > 2009-09-24 12:47:38:812 1668 794 Misc Microsoft signed: Yes > > 2009-09-24 12:47:39:015 1668 794 Misc Validating signature for > > C:\WINNT\SoftwareDistribution\WebSetup\wuident.cab: > > 2009-09-24 12:47:39:031 1668 794 Misc Microsoft signed: Yes > > 2009-09-24 12:47:39:812 1668 794 Misc Validating signature for > > C:\WINNT\SoftwareDistribution\WebSetup\wsus3setup.cab: > > 2009-09-24 12:47:39:812 1668 794 Misc Microsoft signed: Yes > > 2009-09-24 12:47:39:812 1668 794 Setup *********** Setup: Checking > > whether > > self-update is required *********** > > 2009-09-24 12:47:39:812 1668 794 Setup * Inf file: > > C:\WINNT\SoftwareDistribution\WebSetup\wsus3setup.inf > > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > > C:\WINNT\system32\cdm.dll: target version = 7.0.6000.381, required version > > = > > 7.2.6001.788 > > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > > C:\WINNT\system32\wuapi.dll: target version = 7.0.6000.381, required > > version > > = 7.2.6001.788 > > 2009-09-24 12:47:39:828 1668 794 Setup Update required for > > C:\WINNT\system32\wuapi.dll.mui: target version = 7.0.6000.381, required > > version = 7.2.6001.788 > > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > > C:\WINNT\system32\wuauclt.exe: target version = 7.0.6000.381, required > > version = 7.2.6001.788 > > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > > C:\WINNT\system32\wuaucpl.cpl: target version = 7.0.6000.381, required > > version = 7.2.6001.788 > > 2009-09-24 12:47:39:828 1668 794 Setup Update required for > > C:\WINNT\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required > > version = 7.2.6001.788 > > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > > C:\WINNT\system32\wuaueng.dll: target version = 7.0.6000.381, required > > version = 7.2.6001.788 > > 2009-09-24 12:47:39:828 1668 794 Setup Update required for > > C:\WINNT\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required > > version = 7.2.6001.788 > > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > > C:\WINNT\system32\wucltui.dll: target version = 7.0.6000.381, required > > version = 7.2.6001.788 > > 2009-09-24 12:47:39:828 1668 794 Setup Update required for > > C:\WINNT\system32\wucltui.dll.mui: target version = 7.0.6000.381, required > > version = 7.2.6001.788 > > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Failed to retrieve version > > for > > C:\WINNT\system32\wups.dll, error: 0x800703ee > > 2009-09-24 12:47:39:828 1668 794 WUWeb FATAL: CheckIfClientUpdateNeeded > > failed: error 0x800703ee > >
From: DavidConfused on 24 Sep 2009 15:03
I found version 2 on one of the posts i was able to install it and it failed. I rebooted and tryed to do auto update again and it worked and downloaded anoter version of the auto update tool . I have the auto updates working now I think it is downloading 45 missed updates. Thanks for your help! It put me on the right track. I will tryn to find the link and post it here later "DavidConfused" wrote: > I follwed the directions and tryed to do a manual intall (because tthe > automatic failed) of this file > http://download.windowsupdate.com/windowsupdate/redist/standalone/7.4.7600.226/windowsupdateagent30-x86.exe > > and got an unrecoverable error message box. > > The automatic updates have never worked since the box was fired up. > > Any other thoughts or suggestions? > "PA Bear [MS MVP]" wrote: > > > When was the last time Automatic Updates worked at all? You've got a > > quite-outdated version of WUAgent install. > > > > This should get you sorted: > > > > How to obtain the latest version of the Windows Update Agent [v7.4.7600.226] > > to help manage updates on a computer: > > http://support.microsoft.com/kb/949104/ > > -- > > ~Robear Dyer (PA Bear) > > MS MVP-IE, Mail, Security, Windows Client - since 2002 > > www.banthecheck.com > > > > > > DavidConfused wrote: > > > Using windows 2000 sp4 and ie 6 sp1 i can not get automatic windows update > > > to work I get the Error number: 0x800703EE > > > > > > Here is the windows update log : > > > 2009-09-24 12:47:34:453 1668 794 COMAPI FATAL: Unable to connect to the > > > service (hr=80004002) > > > 2009-09-24 12:47:34:453 1668 794 COMAPI WARNING: Unable to establish > > > connection to the service. (hr=80004002) > > > 2009-09-24 12:47:37:218 1668 794 Misc Validating signature for > > > C:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > > > 2009-09-24 12:47:37:218 1668 794 Misc Microsoft signed: Yes > > > 2009-09-24 12:47:38:796 1668 794 Misc Validating signature for > > > C:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > > > 2009-09-24 12:47:38:812 1668 794 Misc Microsoft signed: Yes > > > 2009-09-24 12:47:38:812 1668 794 Misc Validating signature for > > > C:\WINNT\SoftwareDistribution\WebSetup\wuident.cab: > > > 2009-09-24 12:47:38:812 1668 794 Misc Microsoft signed: Yes > > > 2009-09-24 12:47:39:015 1668 794 Misc Validating signature for > > > C:\WINNT\SoftwareDistribution\WebSetup\wuident.cab: > > > 2009-09-24 12:47:39:031 1668 794 Misc Microsoft signed: Yes > > > 2009-09-24 12:47:39:812 1668 794 Misc Validating signature for > > > C:\WINNT\SoftwareDistribution\WebSetup\wsus3setup.cab: > > > 2009-09-24 12:47:39:812 1668 794 Misc Microsoft signed: Yes > > > 2009-09-24 12:47:39:812 1668 794 Setup *********** Setup: Checking > > > whether > > > self-update is required *********** > > > 2009-09-24 12:47:39:812 1668 794 Setup * Inf file: > > > C:\WINNT\SoftwareDistribution\WebSetup\wsus3setup.inf > > > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > > > C:\WINNT\system32\cdm.dll: target version = 7.0.6000.381, required version > > > = > > > 7.2.6001.788 > > > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > > > C:\WINNT\system32\wuapi.dll: target version = 7.0.6000.381, required > > > version > > > = 7.2.6001.788 > > > 2009-09-24 12:47:39:828 1668 794 Setup Update required for > > > C:\WINNT\system32\wuapi.dll.mui: target version = 7.0.6000.381, required > > > version = 7.2.6001.788 > > > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > > > C:\WINNT\system32\wuauclt.exe: target version = 7.0.6000.381, required > > > version = 7.2.6001.788 > > > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > > > C:\WINNT\system32\wuaucpl.cpl: target version = 7.0.6000.381, required > > > version = 7.2.6001.788 > > > 2009-09-24 12:47:39:828 1668 794 Setup Update required for > > > C:\WINNT\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required > > > version = 7.2.6001.788 > > > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > > > C:\WINNT\system32\wuaueng.dll: target version = 7.0.6000.381, required > > > version = 7.2.6001.788 > > > 2009-09-24 12:47:39:828 1668 794 Setup Update required for > > > C:\WINNT\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required > > > version = 7.2.6001.788 > > > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for > > > C:\WINNT\system32\wucltui.dll: target version = 7.0.6000.381, required > > > version = 7.2.6001.788 > > > 2009-09-24 12:47:39:828 1668 794 Setup Update required for > > > C:\WINNT\system32\wucltui.dll.mui: target version = 7.0.6000.381, required > > > version = 7.2.6001.788 > > > 2009-09-24 12:47:39:828 1668 794 Setup FATAL: Failed to retrieve version > > > for > > > C:\WINNT\system32\wups.dll, error: 0x800703ee > > > 2009-09-24 12:47:39:828 1668 794 WUWeb FATAL: CheckIfClientUpdateNeeded > > > failed: error 0x800703ee > > > > |