error code 80073712
in [Windows Update]
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From: marinecorpwife8 on 24 Sep 2009 17:16 i keep getting this error for a single update. i have tried many things. i do not have that pending file in my winsxs folder at all, i think i already deleted it. and if i were to reinstall windows update i dont really know what my system is. i have an inspiron 1420, intel core 2 duo, with vista. please helppp me. this is getting so so so annoying! ive been on multiple sites and nothing helps!
From: PA Bear [MS MVP] on 24 Sep 2009 17:51 what update? marinecorpwife8 wrote: > i keep getting this error for a single update. > i have tried many things. i do not have that pending file in my winsxs > folder at all, i think i already deleted it. and if i were to reinstall > windows update i dont really know what my system is. i have an inspiron > 1420, intel core 2 duo, with vista. > > please helppp me. this is getting so so so annoying! ive been on multiple > sites and nothing helps!
From: MowGreen on 24 Sep 2009 18:14 From: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, and for Windows 7 http://support.microsoft.com/kb/947821 > The following table lists error messages that you might receive when you try to install a software > update. These errors might be caused by a system irregularity that the System Update Readiness Tool > might be able to resolve. However, the tool might be unable to fix all instances in which these > errors occur. 0x80073712 ERROR_SXS_COMPONENT_STORE_CORRUPT The component store is in an inconsistent state. @ marinecorpwife ... suggest you download and save the Windows Update Readiness Tool (CheckSUR) - For Vista and Windows 7 x86 [32bit] http://www.microsoft.com/downloads/details.aspx?FamilyId=b4d90b06-c27d-4483-bc1f-04d43fa7b293 Please *note* that it is a 97 MB download. Once the download completes close all open programs and browsers. Now run Windows6.0-KB947821-v5-x86.msu by double left clicking on it as you would an .exe file. It will take some time to run. When it's done, the error should be resolved. If not, open the log that CheckSUR created located at WINDOWS\Logs\CBS\CheckSUR.log <--- this log copy and paste it's contents into your next post, please. MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *never* have *non-security content* prechecked" PA Bear [MS MVP] wrote: > what update? > > marinecorpwife8 wrote: > >> i keep getting this error for a single update. >> i have tried many things. i do not have that pending file in my winsxs >> folder at all, i think i already deleted it. and if i were to reinstall >> windows update i dont really know what my system is. i have an inspiron >> 1420, intel core 2 duo, with vista. >> >> please helppp me. this is getting so so so annoying! ive been on multiple >> sites and nothing helps!
From: marinecorpwife8 on 24 Sep 2009 18:34 the update that i put as the subject.... error code 80073712 "marinecorpwife8" wrote: > i keep getting this error for a single update. > i have tried many things. i do not have that pending file in my winsxs > folder at all, i think i already deleted it. and if i were to reinstall > windows update i dont really know what my system is. i have an inspiron 1420, > intel core 2 duo, with vista. > > please helppp me. this is getting so so so annoying! ive been on multiple > sites and nothing helps!
From: MowGreen on 25 Sep 2009 12:27
marinecorpwife8 wrote: > the update that i put as the subject.... error code 80073712 > > "marinecorpwife8" wrote: > > >>i keep getting this error for a single update. >>i have tried many things. i do not have that pending file in my winsxs >>folder at all, i think i already deleted it. and if i were to reinstall >>windows update i dont really know what my system is. i have an inspiron 1420, >>intel core 2 duo, with vista. >> >>please helppp me. this is getting so so so annoying! ive been on multiple >>sites and nothing helps! From: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, and for Windows 7 http://support.microsoft.com/kb/947821 " The following table lists error messages that you might receive when you try to install a software update. These errors might be caused by a system irregularity that the System Update Readiness Tool might be able to resolve. However, the tool might be unable to fix all instances in which these errors occur. " 0x80073712 ERROR_SXS_COMPONENT_STORE_CORRUPT The component store is in an inconsistent state. @ marinecorpwife ... suggest you download and save the Windows Update Readiness Tool (CheckSUR) - For Vista and Windows 7 x86 [32bit] http://www.microsoft.com/downloads/details.aspx?FamilyId=b4d90b06-c27d-4483-bc1f-04d43fa7b293 Please *note* that it is a 97 MB download. Once the download completes close all open programs and browsers. Now run Windows6.0-KB947821-v5-x86.msu by double left clicking on it as you would an .exe file. It will take some time to run. When it's done, the error should be resolved. If not, open the log that CheckSUR created located at WINDOWS\Logs\CBS\CheckSUR.log <--- this log Copy and paste it's contents into your next post, please. MowGreen =============== *-343-* FDNY Never Forgotten =============== |