Error number: 0x80090008
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From: Janet Carroll on 9 Feb 2010 09:22 Alan, Yes, same symptoms. Interesting. I did a chkdsk last night and there was an error(s) that were fixed and now I can't even download McAfee. Looks like I will have no choice but to reinstall SP2 and then install SP3 on top of that. I had installed SP3 18 months ago but it hosed my system at the time. With a fresh reinstall hopefully it will work and I can reinstall my other software. "Alan" wrote: > Hi Janet, > Just downloaded and installed Windows service pack 3. This took an hour from > start to finish. Everything now works including updates and the PC is faster. > I have sat for hours and listened to a lot of advise but, this is all you > have to do. This update should have been done automatic but it did not happen > on mine. Nothing to do with security site's etc. > It works....Bliss > Alan > > "Janet Carroll" wrote: > > > Additional information. I just found that error code 80090008 exists for > > Visual Basic for invalid algorithm specified. Could my Update error actually > > be referring to VB? > > > > "PA Bear [MS MVP]" wrote: > > > > > Windows version would be...? > > > > > > What anti-virus application or security suite is installed and is your > > > subscription current? What anti-spyware applications (other than Defender)? > > > What third-party firewall (if any)? > > > > > > Has a(another) Norton or McAfee application ever been installed on the > > > computer (e.g., a free-trial version that came preinstalled when you bought > > > it)? > > > > > > > > > Janet Carroll wrote: > > > > I've been working with Microsoft for over a month without resolution and > > > > it > > > > has now come down to reinstalling my operating system which I really would > > > > like to avoid. I noticed in December that I was not getting any update > > > > notifications so after about 2 weeks I went to the website for updates and > > > > when I click express I now get Error number: 0x80090008. This even comes > > > > up > > > > when I try to update windows defender software. I can't believe that > > > > there > > > > is no reference to what this error number refers to. Anyone have any > > > > suggestions? Thanks. > > > > > > . > > >
From: PA Bear [MS MVP] on 9 Feb 2010 11:32 You're going to need to do more than that. Help: I Got Hacked. Now What Do I Do? http://technet.microsoft.com/en-us/library/cc700813.aspx Back-up any personal data (none of which should be considered 100% trustworthy at this point) then format the HDD & do a clean install of Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT fix this! HOW TO do a clean install of WinXP: See http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in http://support.microsoft.com/kb/978307 After the clean install, you'll have the equivalent of a "new computer" so take care of everything on the following page before otherwise connecting the machine to the internet or a local network (i.e., other computers) and before using a flash drive or SDCard that isn't brand-new or hasn't been freshly formatted: 4 steps to help protect your new computer before you go online http://www.microsoft.com/security/pypc.aspx Other helpful references include: HOW TO get a computer running WinXP Gold (no Service Packs) fully patched (after a clean install) http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a clean install) http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b Tip: After getting the computer fully-patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029 NB: Any Norton or McAfee free-trial that came preinstalled on the computer when you bought it will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the free-trial and download/run the appropriate removal tool before installing any updates, Windows Service Packs or IE upgrades and before installing your new anti-virus application (which will require WinXP SP3 to be installed). Norton Removal Tool ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe McAfee Consumer Products Removal Tool http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe Also see: Steps To Help Prevent Spyware http://www.microsoft.com/security/spyware/prevent.aspx Steps to Help Prevent Computer Worms http://www.microsoft.com/security/worms/prevent.aspx Avoid Rogue Security Software! http://www.microsoft.com/security/antivirus/rogue.aspx If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Janet Carroll wrote: > Yes, same symptoms. Interesting. I did a chkdsk last night and there was > an error(s) that were fixed and now I can't even download McAfee. Looks > like I will have no choice but to reinstall SP2 and then install SP3 on > top > of that. I had installed SP3 18 months ago but it hosed my system at the > time. With a fresh reinstall hopefully it will work and I can reinstall my > other software. > > "Alan" wrote: >> Just downloaded and installed Windows service pack 3. This took an hour >> from start to finish. Everything now works including updates and the PC >> is >> faster. I have sat for hours and listened to a lot of advise but, this is >> all you have to do. This update should have been done automatic but it >> did >> not happen on mine. Nothing to do with security site's etc. >> It works....Bliss >> Alan >> >> "Janet Carroll" wrote: >> >>> Additional information. I just found that error code 80090008 exists >>> for >>> Visual Basic for invalid algorithm specified. Could my Update error >>> actually be referring to VB? >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> Windows version would be...? >>>> >>>> What anti-virus application or security suite is installed and is your >>>> subscription current? What anti-spyware applications (other than >>>> Defender)? What third-party firewall (if any)? >>>> >>>> Has a(another) Norton or McAfee application ever been installed on the >>>> computer (e.g., a free-trial version that came preinstalled when you >>>> bought it)? >>>> >>>> >>>> Janet Carroll wrote: >>>>> I've been working with Microsoft for over a month without resolution >>>>> and >>>>> it >>>>> has now come down to reinstalling my operating system which I really >>>>> would like to avoid. I noticed in December that I was not getting any >>>>> update notifications so after about 2 weeks I went to the website for >>>>> updates and when I click express I now get Error number: 0x80090008. >>>>> This even comes up >>>>> when I try to update windows defender software. I can't believe that >>>>> there >>>>> is no reference to what this error number refers to. Anyone have any >>>>> suggestions? Thanks. >>>> >>>> .
From: Janet Carroll on 10 Feb 2010 14:00 PA Bear, I did not see your reply yesterday. Last night I used PC restore from DELL (Symantec) to reinstall XP. From your comments, are you telling me that this may not have been enough and that I should have done a complete reinstall? After PC restore, which supposedly wipes everything on my hard drive, I reinstalled McAfee right away, received about 70+ updates from MS, started up MS Office, etc. I have yet to install other software that was deleted, restore files I backed up, and was thinking about installing SP3. IF you think that I did not do a reinstall properly by flattening my hard drive, let me know and I'll have to go to a technician. Otherwise, I will continue with my rebuild. I appreciate all of your help on this. BTW, if I continue, should I restore my backed ups files first and then SP3 and other software? Just wondering if the sequence matters. Janet "PA Bear [MS MVP]" wrote: > You're going to need to do more than that. > > Help: I Got Hacked. Now What Do I Do? > http://technet.microsoft.com/en-us/library/cc700813.aspx > > Back-up any personal data (none of which should be considered 100% > trustworthy at this point) then format the HDD & do a clean install of > Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT > fix this! > > HOW TO do a clean install of WinXP: See > http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in > http://support.microsoft.com/kb/978307 > > After the clean install, you'll have the equivalent of a "new computer" so > take care of everything on the following page before otherwise connecting > the machine to the internet or a local network (i.e., other computers) and > before using a flash drive or SDCard that isn't brand-new or hasn't been > freshly formatted: > > 4 steps to help protect your new computer before you go online > http://www.microsoft.com/security/pypc.aspx > > Other helpful references include: > > HOW TO get a computer running WinXP Gold (no Service Packs) fully patched > (after a clean install) > http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c > > HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a > clean install) > http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b > > Tip: After getting the computer fully-patched, download/install KB971029 > manually: http://support.microsoft.com/kb/971029 > > NB: Any Norton or McAfee free-trial that came preinstalled on the computer > when you bought it will be reinstalled (but invalid) when Windows is > reinstalled. You MUST uninstall the free-trial and download/run the > appropriate removal tool before installing any updates, Windows Service > Packs or IE upgrades and before installing your new anti-virus application > (which will require WinXP SP3 to be installed). > > Norton Removal Tool > ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe > > McAfee Consumer Products Removal Tool > http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe > > Also see: > > Steps To Help Prevent Spyware > http://www.microsoft.com/security/spyware/prevent.aspx > > Steps to Help Prevent Computer Worms > http://www.microsoft.com/security/worms/prevent.aspx > > Avoid Rogue Security Software! > http://www.microsoft.com/security/antivirus/rogue.aspx > > If these procedures look too complex - and there is no shame in admitting > this isn't your cup of tea - take the machine to a local, reputable and > independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > > > Janet Carroll wrote: > > Yes, same symptoms. Interesting. I did a chkdsk last night and there was > > an error(s) that were fixed and now I can't even download McAfee. Looks > > like I will have no choice but to reinstall SP2 and then install SP3 on > > top > > of that. I had installed SP3 18 months ago but it hosed my system at the > > time. With a fresh reinstall hopefully it will work and I can reinstall my > > other software. > > > > "Alan" wrote: > >> Just downloaded and installed Windows service pack 3. This took an hour > >> from start to finish. Everything now works including updates and the PC > >> is > >> faster. I have sat for hours and listened to a lot of advise but, this is > >> all you have to do. This update should have been done automatic but it > >> did > >> not happen on mine. Nothing to do with security site's etc. > >> It works....Bliss > >> Alan > >> > >> "Janet Carroll" wrote: > >> > >>> Additional information. I just found that error code 80090008 exists > >>> for > >>> Visual Basic for invalid algorithm specified. Could my Update error > >>> actually be referring to VB? > >>> > >>> "PA Bear [MS MVP]" wrote: > >>> > >>>> Windows version would be...? > >>>> > >>>> What anti-virus application or security suite is installed and is your > >>>> subscription current? What anti-spyware applications (other than > >>>> Defender)? What third-party firewall (if any)? > >>>> > >>>> Has a(another) Norton or McAfee application ever been installed on the > >>>> computer (e.g., a free-trial version that came preinstalled when you > >>>> bought it)? > >>>> > >>>> > >>>> Janet Carroll wrote: > >>>>> I've been working with Microsoft for over a month without resolution > >>>>> and > >>>>> it > >>>>> has now come down to reinstalling my operating system which I really > >>>>> would like to avoid. I noticed in December that I was not getting any > >>>>> update notifications so after about 2 weeks I went to the website for > >>>>> updates and when I click express I now get Error number: 0x80090008. > >>>>> This even comes up > >>>>> when I try to update windows defender software. I can't believe that > >>>>> there > >>>>> is no reference to what this error number refers to. Anyone have any > >>>>> suggestions? Thanks. > >>>> > >>>> . > > . >
From: PA Bear [MS MVP] on 10 Feb 2010 19:07 After doing the "recovery," did you find all of your previous data still in My Documents folder? Did a McAfee or Norton free trial come preinstalled on the computer when you bought it? In your last reply you tells us that you "reinstalled McAfee right way" but in an earlier reply you told us, "I can't even download McAfee." Explain. The above notwithstanding... If you've not installed any updates since November 2009 (which would mean that you're now 3 months behind), I'd very strongly recommend doing a clean install now, Janet. Janet Carroll wrote: > PA Bear, > I did not see your reply yesterday. Last night I used PC restore from > DELL > (Symantec) to reinstall XP. From your comments, are you telling me that > this may not have been enough and that I should have done a complete > reinstall? After PC restore, which supposedly wipes everything on my hard > drive, I reinstalled McAfee right away, received about 70+ updates from > MS, > started up MS Office, etc. I have yet to install other software that was > deleted, restore files I backed up, and was thinking about installing SP3. > > IF you think that I did not do a reinstall properly by flattening my hard > drive, let me know and I'll have to go to a technician. Otherwise, I will > continue with my rebuild. I appreciate all of your help on this. > > BTW, if I continue, should I restore my backed ups files first and then > SP3 > and other software? Just wondering if the sequence matters. > > Janet > > "PA Bear [MS MVP]" wrote: > >> You're going to need to do more than that. >> >> Help: I Got Hacked. Now What Do I Do? >> http://technet.microsoft.com/en-us/library/cc700813.aspx >> >> Back-up any personal data (none of which should be considered 100% >> trustworthy at this point) then format the HDD & do a clean install of >> Windows. Please note that a Repair Install (AKA in-place upgrade) will >> NOT >> fix this! >> >> HOW TO do a clean install of WinXP: See >> http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 >> in >> http://support.microsoft.com/kb/978307 >> >> After the clean install, you'll have the equivalent of a "new computer" >> so >> take care of everything on the following page before otherwise connecting >> the machine to the internet or a local network (i.e., other computers) >> and >> before using a flash drive or SDCard that isn't brand-new or hasn't been >> freshly formatted: >> >> 4 steps to help protect your new computer before you go online >> http://www.microsoft.com/security/pypc.aspx >> >> Other helpful references include: >> >> HOW TO get a computer running WinXP Gold (no Service Packs) fully patched >> (after a clean install) >> http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c >> >> HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a >> clean install) >> http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b >> >> Tip: After getting the computer fully-patched, download/install KB971029 >> manually: http://support.microsoft.com/kb/971029 >> >> NB: Any Norton or McAfee free-trial that came preinstalled on the >> computer >> when you bought it will be reinstalled (but invalid) when Windows is >> reinstalled. You MUST uninstall the free-trial and download/run the >> appropriate removal tool before installing any updates, Windows Service >> Packs or IE upgrades and before installing your new anti-virus >> application >> (which will require WinXP SP3 to be installed). >> >> Norton Removal Tool >> >> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe >> >> McAfee Consumer Products Removal Tool >> >> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe >> >> Also see: >> >> Steps To Help Prevent Spyware >> http://www.microsoft.com/security/spyware/prevent.aspx >> >> Steps to Help Prevent Computer Worms >> http://www.microsoft.com/security/worms/prevent.aspx >> >> Avoid Rogue Security Software! >> http://www.microsoft.com/security/antivirus/rogue.aspx >> >> If these procedures look too complex - and there is no shame in admitting >> this isn't your cup of tea - take the machine to a local, reputable and >> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair >> shop. >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> >> >> Janet Carroll wrote: >>> Yes, same symptoms. Interesting. I did a chkdsk last night and there >>> was >>> an error(s) that were fixed and now I can't even download McAfee. Looks >>> like I will have no choice but to reinstall SP2 and then install SP3 on >>> top >>> of that. I had installed SP3 18 months ago but it hosed my system at >>> the >>> time. With a fresh reinstall hopefully it will work and I can reinstall >>> my >>> other software. >>> >>> "Alan" wrote: >>>> Just downloaded and installed Windows service pack 3. This took an hour >>>> from start to finish. Everything now works including updates and the PC >>>> is >>>> faster. I have sat for hours and listened to a lot of advise but, this >>>> is >>>> all you have to do. This update should have been done automatic but it >>>> did >>>> not happen on mine. Nothing to do with security site's etc. >>>> It works....Bliss >>>> Alan >>>> >>>> "Janet Carroll" wrote: >>>> >>>>> Additional information. I just found that error code 80090008 exists >>>>> for >>>>> Visual Basic for invalid algorithm specified. Could my Update error >>>>> actually be referring to VB? >>>>> >>>>> "PA Bear [MS MVP]" wrote: >>>>> >>>>>> Windows version would be...? >>>>>> >>>>>> What anti-virus application or security suite is installed and is >>>>>> your >>>>>> subscription current? What anti-spyware applications (other than >>>>>> Defender)? What third-party firewall (if any)? >>>>>> >>>>>> Has a(another) Norton or McAfee application ever been installed on >>>>>> the >>>>>> computer (e.g., a free-trial version that came preinstalled when you >>>>>> bought it)? >>>>>> >>>>>> >>>>>> Janet Carroll wrote: >>>>>>> I've been working with Microsoft for over a month without resolution >>>>>>> and >>>>>>> it >>>>>>> has now come down to reinstalling my operating system which I really >>>>>>> would like to avoid. I noticed in December that I was not getting >>>>>>> any >>>>>>> update notifications so after about 2 weeks I went to the website >>>>>>> for >>>>>>> updates and when I click express I now get Error number: 0x80090008. >>>>>>> This even comes up >>>>>>> when I try to update windows defender software. I can't believe >>>>>>> that >>>>>>> there >>>>>>> is no reference to what this error number refers to. Anyone have >>>>>>> any >>>>>>> suggestions? Thanks. >>>>>> >>>>>> . >> >> .
From: Janet Carroll on 10 Feb 2010 20:15
After doing the 'recovery' I do not have any data in 'My Documents' folder. All of my previous files are gone but I do have a backup of them. McAfee was preinstalled after my recovery but not as a trial version. I worked with McAfee support last night and they cleaned up with the tool you were recommending and I now have a current clean install of my McAfee subscription running on my system. Because I did the PC Restore for Windows XP I was again able to download from McAfee as well as go out to Microsoft Update and run the 'Express' option without getting the error code that started all of this. It seems to take quite awhile to check my system but the only thing finally appearing is to install XP SP3. Over 70 downloads have been downloaded and successfully installed now on my computer since doing the PC Restore last night bringing me from my initial configuration 4 years ago of IE 6 to IE8 for example. I think the problem has been resolved and I still have a lot of miscellaneous software to reinstall and configure. The only things noticeable right now are the slowness of the system to check for updates and not being able to see images in my emails in gmail. I still have to configure Outlook but was thinking maybe I should try to install SP3 now before my system gets completely rebuilt (only because I had problems installing it 18 months ago and had to have Microsoft assist in backing it out). I appreciate your thoughts. Janet "PA Bear [MS MVP]" wrote: > After doing the "recovery," did you find all of your previous data still in > My Documents folder? > > Did a McAfee or Norton free trial come preinstalled on the computer when you > bought it? > > In your last reply you tells us that you "reinstalled McAfee right way" but > in an earlier reply you told us, "I can't even download McAfee." Explain. > > The above notwithstanding... > > If you've not installed any updates since November 2009 (which would mean > that you're now 3 months behind), I'd very strongly recommend doing a clean > install now, Janet. > > Janet Carroll wrote: > > PA Bear, > > I did not see your reply yesterday. Last night I used PC restore from > > DELL > > (Symantec) to reinstall XP. From your comments, are you telling me that > > this may not have been enough and that I should have done a complete > > reinstall? After PC restore, which supposedly wipes everything on my hard > > drive, I reinstalled McAfee right away, received about 70+ updates from > > MS, > > started up MS Office, etc. I have yet to install other software that was > > deleted, restore files I backed up, and was thinking about installing SP3. > > > > IF you think that I did not do a reinstall properly by flattening my hard > > drive, let me know and I'll have to go to a technician. Otherwise, I will > > continue with my rebuild. I appreciate all of your help on this. > > > > BTW, if I continue, should I restore my backed ups files first and then > > SP3 > > and other software? Just wondering if the sequence matters. > > > > Janet > > > > "PA Bear [MS MVP]" wrote: > > > >> You're going to need to do more than that. > >> > >> Help: I Got Hacked. Now What Do I Do? > >> http://technet.microsoft.com/en-us/library/cc700813.aspx > >> > >> Back-up any personal data (none of which should be considered 100% > >> trustworthy at this point) then format the HDD & do a clean install of > >> Windows. Please note that a Repair Install (AKA in-place upgrade) will > >> NOT > >> fix this! > >> > >> HOW TO do a clean install of WinXP: See > >> http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 > >> in > >> http://support.microsoft.com/kb/978307 > >> > >> After the clean install, you'll have the equivalent of a "new computer" > >> so > >> take care of everything on the following page before otherwise connecting > >> the machine to the internet or a local network (i.e., other computers) > >> and > >> before using a flash drive or SDCard that isn't brand-new or hasn't been > >> freshly formatted: > >> > >> 4 steps to help protect your new computer before you go online > >> http://www.microsoft.com/security/pypc.aspx > >> > >> Other helpful references include: > >> > >> HOW TO get a computer running WinXP Gold (no Service Packs) fully patched > >> (after a clean install) > >> http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c > >> > >> HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a > >> clean install) > >> http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b > >> > >> Tip: After getting the computer fully-patched, download/install KB971029 > >> manually: http://support.microsoft.com/kb/971029 > >> > >> NB: Any Norton or McAfee free-trial that came preinstalled on the > >> computer > >> when you bought it will be reinstalled (but invalid) when Windows is > >> reinstalled. You MUST uninstall the free-trial and download/run the > >> appropriate removal tool before installing any updates, Windows Service > >> Packs or IE upgrades and before installing your new anti-virus > >> application > >> (which will require WinXP SP3 to be installed). > >> > >> Norton Removal Tool > >> > >> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe > >> > >> McAfee Consumer Products Removal Tool > >> > >> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe > >> > >> Also see: > >> > >> Steps To Help Prevent Spyware > >> http://www.microsoft.com/security/spyware/prevent.aspx > >> > >> Steps to Help Prevent Computer Worms > >> http://www.microsoft.com/security/worms/prevent.aspx > >> > >> Avoid Rogue Security Software! > >> http://www.microsoft.com/security/antivirus/rogue.aspx > >> > >> If these procedures look too complex - and there is no shame in admitting > >> this isn't your cup of tea - take the machine to a local, reputable and > >> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair > >> shop. > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Client - since 2002 > >> > >> > >> Janet Carroll wrote: > >>> Yes, same symptoms. Interesting. I did a chkdsk last night and there > >>> was > >>> an error(s) that were fixed and now I can't even download McAfee. Looks > >>> like I will have no choice but to reinstall SP2 and then install SP3 on > >>> top > >>> of that. I had installed SP3 18 months ago but it hosed my system at > >>> the > >>> time. With a fresh reinstall hopefully it will work and I can reinstall > >>> my > >>> other software. > >>> > >>> "Alan" wrote: > >>>> Just downloaded and installed Windows service pack 3. This took an hour > >>>> from start to finish. Everything now works including updates and the PC > >>>> is > >>>> faster. I have sat for hours and listened to a lot of advise but, this > >>>> is > >>>> all you have to do. This update should have been done automatic but it > >>>> did > >>>> not happen on mine. Nothing to do with security site's etc. > >>>> It works....Bliss > >>>> Alan > >>>> > >>>> "Janet Carroll" wrote: > >>>> > >>>>> Additional information. I just found that error code 80090008 exists > >>>>> for > >>>>> Visual Basic for invalid algorithm specified. Could my Update error > >>>>> actually be referring to VB? > >>>>> > >>>>> "PA Bear [MS MVP]" wrote: > >>>>> > >>>>>> Windows version would be...? > >>>>>> > >>>>>> What anti-virus application or security suite is installed and is > >>>>>> your > >>>>>> subscription current? What anti-spyware applications (other than > >>>>>> Defender)? What third-party firewall (if any)? > >>>>>> > >>>>>> Has a(another) Norton or McAfee application ever been installed on > >>>>>> the > >>>>>> computer (e.g., a free-trial version that came preinstalled when you > >>>>>> bought it)? > >>>>>> > >>>>>> > >>>>>> Janet Carroll wrote: > >>>>>>> I've been working with Microsoft for over a month without resolution > >>>>>>> and > >>>>>>> it > >>>>>>> has now come down to reinstalling my operating system which I really > >>>>>>> would like to avoid. I noticed in December that I was not getting > >>>>>>> any > >>>>>>> update notifications so after about 2 weeks I went to the website > >>>>>>> for > >>>>>>> updates and when I click express I now get Error number: 0x80090008. > >>>>>>> This even comes up > >>>>>>> when I try to update windows defender software. I can't believe > >>>>>>> that > >>>>>>> there > >>>>>>> is no reference to what this error number refers to. Anyone have > >>>>>>> any > >>>>>>> suggestions? Thanks. > >>>>>> > >>>>>> . > >> > >> . > > . > |