Error number: 0x80090008
in [Windows Update]
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From: PA Bear [MS MVP] on 11 Feb 2010 02:06 HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a clean install) http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b Janet Carroll wrote: > After doing the 'recovery' I do not have any data in 'My Documents' > folder. > All of my previous files are gone but I do have a backup of them. > > McAfee was preinstalled after my recovery but not as a trial version. I > worked with McAfee support last night and they cleaned up with the tool > you > were recommending and I now have a current clean install of my McAfee > subscription running on my system. > > Because I did the PC Restore for Windows XP I was again able to download > from McAfee as well as go out to Microsoft Update and run the 'Express' > option without getting the error code that started all of this. It seems > to > take quite awhile to check my system but the only thing finally appearing > is > to install XP SP3. > > Over 70 downloads have been downloaded and successfully installed now on > my > computer since doing the PC Restore last night bringing me from my initial > configuration 4 years ago of IE 6 to IE8 for example. > > I think the problem has been resolved and I still have a lot of > miscellaneous software to reinstall and configure. The only things > noticeable right now are the slowness of the system to check for updates > and > not being able to see images in my emails in gmail. > > I still have to configure Outlook but was thinking maybe I should try to > install SP3 now before my system gets completely rebuilt (only because I > had > problems installing it 18 months ago and had to have Microsoft assist in > backing it out). > > I appreciate your thoughts. > Janet > > "PA Bear [MS MVP]" wrote: > >> After doing the "recovery," did you find all of your previous data still >> in >> My Documents folder? >> >> Did a McAfee or Norton free trial come preinstalled on the computer when >> you bought it? >> >> In your last reply you tells us that you "reinstalled McAfee right way" >> but >> in an earlier reply you told us, "I can't even download McAfee." >> Explain. >> >> The above notwithstanding... >> >> If you've not installed any updates since November 2009 (which would mean >> that you're now 3 months behind), I'd very strongly recommend doing a >> clean >> install now, Janet. >> >> Janet Carroll wrote: >>> PA Bear, >>> I did not see your reply yesterday. Last night I used PC restore from >>> DELL >>> (Symantec) to reinstall XP. From your comments, are you telling me that >>> this may not have been enough and that I should have done a complete >>> reinstall? After PC restore, which supposedly wipes everything on my >>> hard >>> drive, I reinstalled McAfee right away, received about 70+ updates from >>> MS, >>> started up MS Office, etc. I have yet to install other software that >>> was >>> deleted, restore files I backed up, and was thinking about installing >>> SP3. >>> >>> IF you think that I did not do a reinstall properly by flattening my >>> hard >>> drive, let me know and I'll have to go to a technician. Otherwise, I >>> will >>> continue with my rebuild. I appreciate all of your help on this. >>> >>> BTW, if I continue, should I restore my backed ups files first and then >>> SP3 >>> and other software? Just wondering if the sequence matters. >>> >>> Janet >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> You're going to need to do more than that. >>>> >>>> Help: I Got Hacked. Now What Do I Do? >>>> http://technet.microsoft.com/en-us/library/cc700813.aspx >>>> >>>> Back-up any personal data (none of which should be considered 100% >>>> trustworthy at this point) then format the HDD & do a clean install of >>>> Windows. Please note that a Repair Install (AKA in-place upgrade) will >>>> NOT >>>> fix this! >>>> >>>> HOW TO do a clean install of WinXP: See >>>> http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 >>>> in >>>> http://support.microsoft.com/kb/978307 >>>> >>>> After the clean install, you'll have the equivalent of a "new computer" >>>> so >>>> take care of everything on the following page before otherwise >>>> connecting >>>> the machine to the internet or a local network (i.e., other computers) >>>> and >>>> before using a flash drive or SDCard that isn't brand-new or hasn't >>>> been >>>> freshly formatted: >>>> >>>> 4 steps to help protect your new computer before you go online >>>> http://www.microsoft.com/security/pypc.aspx >>>> >>>> Other helpful references include: >>>> >>>> HOW TO get a computer running WinXP Gold (no Service Packs) fully >>>> patched >>>> (after a clean install) >>>> http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c >>>> >>>> HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after >>>> a >>>> clean install) >>>> http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b >>>> >>>> Tip: After getting the computer fully-patched, download/install >>>> KB971029 >>>> manually: http://support.microsoft.com/kb/971029 >>>> >>>> NB: Any Norton or McAfee free-trial that came preinstalled on the >>>> computer >>>> when you bought it will be reinstalled (but invalid) when Windows is >>>> reinstalled. You MUST uninstall the free-trial and download/run the >>>> appropriate removal tool before installing any updates, Windows Service >>>> Packs or IE upgrades and before installing your new anti-virus >>>> application >>>> (which will require WinXP SP3 to be installed). >>>> >>>> Norton Removal Tool >>>> >>>> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe >>>> >>>> McAfee Consumer Products Removal Tool >>>> >>>> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe >>>> >>>> Also see: >>>> >>>> Steps To Help Prevent Spyware >>>> http://www.microsoft.com/security/spyware/prevent.aspx >>>> >>>> Steps to Help Prevent Computer Worms >>>> http://www.microsoft.com/security/worms/prevent.aspx >>>> >>>> Avoid Rogue Security Software! >>>> http://www.microsoft.com/security/antivirus/rogue.aspx >>>> >>>> If these procedures look too complex - and there is no shame in >>>> admitting >>>> this isn't your cup of tea - take the machine to a local, reputable and >>>> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair >>>> shop. >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>> >>>> >>>> Janet Carroll wrote: >>>>> Yes, same symptoms. Interesting. I did a chkdsk last night and there >>>>> was >>>>> an error(s) that were fixed and now I can't even download McAfee. >>>>> Looks >>>>> like I will have no choice but to reinstall SP2 and then install SP3 >>>>> on >>>>> top >>>>> of that. I had installed SP3 18 months ago but it hosed my system at >>>>> the >>>>> time. With a fresh reinstall hopefully it will work and I can >>>>> reinstall >>>>> my >>>>> other software. >>>>> >>>>> "Alan" wrote: >>>>>> Just downloaded and installed Windows service pack 3. This took an >>>>>> hour >>>>>> from start to finish. Everything now works including updates and the >>>>>> PC >>>>>> is >>>>>> faster. I have sat for hours and listened to a lot of advise but, >>>>>> this >>>>>> is >>>>>> all you have to do. This update should have been done automatic but >>>>>> it >>>>>> did >>>>>> not happen on mine. Nothing to do with security site's etc. >>>>>> It works....Bliss >>>>>> Alan >>>>>> >>>>>> "Janet Carroll" wrote: >>>>>> >>>>>>> Additional information. I just found that error code 80090008 >>>>>>> exists >>>>>>> for >>>>>>> Visual Basic for invalid algorithm specified. Could my Update error >>>>>>> actually be referring to VB? >>>>>>> >>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>> >>>>>>>> Windows version would be...? >>>>>>>> >>>>>>>> What anti-virus application or security suite is installed and is >>>>>>>> your >>>>>>>> subscription current? What anti-spyware applications (other than >>>>>>>> Defender)? What third-party firewall (if any)? >>>>>>>> >>>>>>>> Has a(another) Norton or McAfee application ever been installed on >>>>>>>> the >>>>>>>> computer (e.g., a free-trial version that came preinstalled when >>>>>>>> you >>>>>>>> bought it)? >>>>>>>> >>>>>>>> >>>>>>>> Janet Carroll wrote: >>>>>>>>> I've been working with Microsoft for over a month without >>>>>>>>> resolution >>>>>>>>> and >>>>>>>>> it >>>>>>>>> has now come down to reinstalling my operating system which I >>>>>>>>> really >>>>>>>>> would like to avoid. I noticed in December that I was not getting >>>>>>>>> any >>>>>>>>> update notifications so after about 2 weeks I went to the website >>>>>>>>> for >>>>>>>>> updates and when I click express I now get Error number: >>>>>>>>> 0x80090008. >>>>>>>>> This even comes up >>>>>>>>> when I try to update windows defender software. I can't believe >>>>>>>>> that >>>>>>>>> there >>>>>>>>> is no reference to what this error number refers to. Anyone have >>>>>>>>> any >>>>>>>>> suggestions? Thanks. >>>>>>>> >>>>>>>> . >>>> >>>> . >> >> . |