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From: thelema418 on 3 Sep 2009 00:01 Continuing to experience failures when installing update listed below. I use Windows Vista Home Premium service pack 2 64-bit. I don't know what I should do about this problem. Definition Update for Windows Defender - KB915597 (Definition 1.65.146.0) Installation date: 9/2/2009 11:02 PM Installation status: Failed Error details: Code 5 Update type: Important Install this update to revise the definition files used to detect spyware and other potentially unwanted software. Once you have installed this item, it cannot be removed. More information: http://www.microsoft.com/athome/security/spyware/software/about/overview.mspx Help and Support: http://go.microsoft.com/fwlink/?LinkId=52661
From: PA Bear [MS MVP] on 3 Sep 2009 02:08 Can you update Defender manually from within the application? Can you update Defender manually via this page? => http://www.microsoft.com/security/portal/Definitions/HowToWD.aspx Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for Windows Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of chat or e-mail support differs depending on your geographic location. Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., Download issue; Installation issue; Issues after you install a service pack). You'll find additional support for Vista SP2 issues in microsoft.public.windows.vista.general newsgroup and in these forums: • http://social.answers.microsoft.com/Forums/en-US/vistawu/threads/ • http://social.answers.microsoft.com/Forums/en-US/vistainstall/threads • http://social.technet.microsoft.com/forums/en-US/itprovistasp/threads/ -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com thelema418 wrote: > Continuing to experience failures when installing update listed below. I > use Windows Vista Home Premium service pack 2 64-bit. I don't know what I > should do about this problem. > > Definition Update for Windows Defender - KB915597 (Definition 1.65.146.0) > > Installation date: 9/2/2009 11:02 PM > > Installation status: Failed > > Error details: Code 5 > > Update type: Important > > > Install this update to revise the definition files used to detect spyware > and other potentially unwanted software. Once you have installed this > item, > it cannot be removed. > > More information: > http://www.microsoft.com/athome/security/spyware/software/about/overview.mspx > > Help and Support: > http://go.microsoft.com/fwlink/?LinkId=52661
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