From: Daave on 1 Jan 2010 00:41 visuals4u wrote: > A virus is preventing me from restoring an HP mini 110. Can't get to > system restore and enter a previous date in time. Can't restore at > startup because F8 is not working. Can't get to Run to enter msconfig > and select safeboot. Can anyone recommend another way to force a > restoration? You are describing Windows System Restore. Even if you could do it, it would be a bad idea (because the virus would still be there). If you are unable to remove the virus, you need to copy your data and start fresh. Netbooks aren't the easiest to work with because they don't even have internal optical drives. Do you have access to an external optical drive? If so, you can boot off a rescue disk which would at the least allow you to copy your data if that needs to be done. Also there are bootable antivirus CDs that can help you in this situation. Post back and we can post links for you. Are you able to identify the virus? If so, that information should allow us to give you more pertinent solutions. P.S.: Another option is to physically remove your hard drive and place it in an enclosure and connect it to a working PC and use *that* PC to remove the virus.
From: visuals4u on 1 Jan 2010 12:11 Don't need to copy the data. It's my son's computer and nothing important is on therre. He saves to a flash drive. The virus is from platinum-antivir.net "Daave" wrote: > visuals4u wrote: > > A virus is preventing me from restoring an HP mini 110. Can't get to > > system restore and enter a previous date in time. Can't restore at > > startup because F8 is not working. Can't get to Run to enter msconfig > > and select safeboot. Can anyone recommend another way to force a > > restoration? > > You are describing Windows System Restore. Even if you could do it, it > would be a bad idea (because the virus would still be there). If you are > unable to remove the virus, you need to copy your data and start fresh. > > Netbooks aren't the easiest to work with because they don't even have > internal optical drives. Do you have access to an external optical > drive? If so, you can boot off a rescue disk which would at the least > allow you to copy your data if that needs to be done. Also there are > bootable antivirus CDs that can help you in this situation. Post back > and we can post links for you. > > Are you able to identify the virus? If so, that information should allow > us to give you more pertinent solutions. > > P.S.: Another option is to physically remove your hard drive and place > it in an enclosure and connect it to a working PC and use *that* PC to > remove the virus. > > > . >
From: Daave on 1 Jan 2010 12:27 Assuming the installation media for all the programs is readily available, a Clean Install (or its equivalent) may be the wisest course of action. visuals4u wrote: > Don't need to copy the data. It's my son's computer and nothing > important is on therre. He saves to a flash drive. > > The virus is from platinum-antivir.net > > "Daave" wrote: > >> visuals4u wrote: >>> A virus is preventing me from restoring an HP mini 110. Can't get to >>> system restore and enter a previous date in time. Can't restore at >>> startup because F8 is not working. Can't get to Run to enter >>> msconfig and select safeboot. Can anyone recommend another way to >>> force a restoration? >> >> You are describing Windows System Restore. Even if you could do it, >> it would be a bad idea (because the virus would still be there). If >> you are unable to remove the virus, you need to copy your data and >> start fresh. >> >> Netbooks aren't the easiest to work with because they don't even have >> internal optical drives. Do you have access to an external optical >> drive? If so, you can boot off a rescue disk which would at the least >> allow you to copy your data if that needs to be done. Also there are >> bootable antivirus CDs that can help you in this situation. Post back >> and we can post links for you. >> >> Are you able to identify the virus? If so, that information should >> allow us to give you more pertinent solutions. >> >> P.S.: Another option is to physically remove your hard drive and >> place it in an enclosure and connect it to a working PC and use >> *that* PC to remove the virus. >> >> >> .
From: visuals4u on 2 Jan 2010 14:48 Thanks everyone. I contacted HP and found out there is a Roxio Back on Track application on the netbook. Was able to perform a system restore back to September '09. I have a full virus scan scheduled for today, but I believe I will take the necessary steps to create a system recovery back to manufacturer's settings - just to be safe. Thanks soooooo much for all of your responses. "Daave" wrote: > Assuming the installation media for all the programs is readily > available, a Clean Install (or its equivalent) may be the wisest course > of action. > > visuals4u wrote: > > Don't need to copy the data. It's my son's computer and nothing > > important is on therre. He saves to a flash drive. > > > > The virus is from platinum-antivir.net > > > > "Daave" wrote: > > > >> visuals4u wrote: > >>> A virus is preventing me from restoring an HP mini 110. Can't get to > >>> system restore and enter a previous date in time. Can't restore at > >>> startup because F8 is not working. Can't get to Run to enter > >>> msconfig and select safeboot. Can anyone recommend another way to > >>> force a restoration? > >> > >> You are describing Windows System Restore. Even if you could do it, > >> it would be a bad idea (because the virus would still be there). If > >> you are unable to remove the virus, you need to copy your data and > >> start fresh. > >> > >> Netbooks aren't the easiest to work with because they don't even have > >> internal optical drives. Do you have access to an external optical > >> drive? If so, you can boot off a rescue disk which would at the least > >> allow you to copy your data if that needs to be done. Also there are > >> bootable antivirus CDs that can help you in this situation. Post back > >> and we can post links for you. > >> > >> Are you able to identify the virus? If so, that information should > >> allow us to give you more pertinent solutions. > >> > >> P.S.: Another option is to physically remove your hard drive and > >> place it in an enclosure and connect it to a working PC and use > >> *that* PC to remove the virus. > >> > >> > >> . > > > . >
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