From: Anne on 25 May 2010 16:07 I just spoke with a Dell representative and he told me that all Dell will include is a "restore to factory settings" disk. He said if I wanted full install disks for Win7, I would have to buy the OS separately. Has anyone been able to get full restore disks lately? Thanks, Anne
From: Daddy on 25 May 2010 16:39 Anne wrote: > I just spoke with a Dell representative and he told me that all Dell will > include is a "restore to factory settings" disk. He said if I wanted full > install disks for Win7, I would have to buy the OS separately. Has anyone > been able to get full restore disks lately? > Thanks, > Anne > > Starting in April (2010), Dell ceased distributing Windows install disks with their computers. Dell was the last of the major OEMs to include a Windows install disk, but no longer. You can try your luck with Dell Technical Support, but I wouldn't hold out much hope. If you ask Dell (or HP or Lenovo or...) why you don't get a Windows disk, all you'll get is a big run-around. Since nobody wants to talk about it, and seeing as it costs pennies to press a disk, my guess is that the order came from Redmond. Daddy
From: JayB on 25 May 2010 17:16 i just ordered a business laptop with xp downgrade and it came with a windows7 disc and an xp sp3 disc. i guess it depends what you're getting. home users are probably not getting it. Daddy wrote: > Anne wrote: >> I just spoke with a Dell representative and he told me that all Dell >> will include is a "restore to factory settings" disk. He said if I >> wanted full install disks for Win7, I would have to buy the OS >> separately. Has anyone been able to get full restore disks lately? >> Thanks, >> Anne >> > > Starting in April (2010), Dell ceased distributing Windows install disks > with their computers. Dell was the last of the major OEMs to include a > Windows install disk, but no longer. > > You can try your luck with Dell Technical Support, but I wouldn't hold > out much hope. > > If you ask Dell (or HP or Lenovo or...) why you don't get a Windows > disk, all you'll get is a big run-around. Since nobody wants to talk > about it, and seeing as it costs pennies to press a disk, my guess is > that the order came from Redmond. > > Daddy >
From: Tony Harding on 26 May 2010 01:18 On 05/25/10 16:07, Anne wrote: > I just spoke with a Dell representative and he told me that all Dell will > include is a "restore to factory settings" disk. He said if I wanted full > install disks for Win7, I would have to buy the OS separately. Has anyone > been able to get full restore disks lately? Wow, things can change quickly! I took delivery of a Studio XPS 9000 12/31/09 complete with an install disk for Win7 Premium.
From: lgreenwood on 26 May 2010 09:30 On May 25, 2:07 pm, "Anne" <jdo...(a)example.com> wrote: > I just spoke with a Dell representative and he told me that all Dell will > include is a "restore to factory settings" disk. He said if I wanted full > install disks for Win7, I would have to buy the OS separately. Has anyone > been able to get full restore disks lately? > Thanks, > Anne A full backup and restore function in vista requires a system cd, I wonder about the same for win7? Larry
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