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From: Li'l Abner on 12 Aug 2010 01:32
"Li'l Abner" <blvstk(a)dogpatch.com> wrote in
news:Xns9DD0D865BB8A0butter(a)wefb973cbe498:

> "Lil' Abner" <blvstk(a)dogpatch.com> wrote in
> news:Xns9DCC6A853457Dbutter(a)wefb973cbe498:
>
>> Paul <nospam(a)needed.com> wrote in
>> news:i3gid3$tve$2(a)news.eternal-september.org:
>>
>>> Lil' Abner wrote:
>>>> Winniethepooh(a)100acrewoods.org (GMAN) wrote in
>>>> news:qiH6o.545252$Jq1.112225(a)en-nntp-05.dc1.easynews.com:
>>>>
>>>>> In article <Xns9DCACED845CC6butter(a)wefb973cbe498>, "Lil' Abner"
>>>>> <blvstk(a)dogpatch.com> wrote:
>>>>>> Paul <nospam(a)needed.com> wrote in
>>>>>> news:i3c4qu$18g$1(a)news.eternal-september.org:
>>>>>>
>>>>>>> Lil' Abner wrote:
>>>>>>>> This laptop was purchased by a student who is starting college
>>>>>>>> this fall from a dealer who buys them off lease programs, wipes
>>>>>>>> them clean and reinstalls. It has XP Pro SP3 and some basic
>>>>>>>> software installed. Actually the kid who bought it was not
>>>>>>>> aware that it was a notebook until he pushed a button and a
>>>>>>>> "pen" popped out. So from there we discover that you can turn
>>>>>>>> the screen around and fold it down. But the pen doesn't work. I
>>>>>>>> consulted my doctor who uses a similar notebook in his
>>>>>>>> practice. He told me that the mouse (if you are using one) has
>>>>>>>> to be disconnected or it won't work. But it doesn't. I've been
>>>>>>>> to the HP site and looked for drivers, manuals, whatever.
>>>>>>>> There's drivers (pasted)......
>>>>>>>> � Driver - Graphics
>>>>>>>> � Driver - Keyboard, Mouse and Input Devices
>>>>>>>> � Driver - Modem
>>>>>>>> � Driver - Network
>>>>>>>> � Driver - Storage
>>>>>>>> � Operating System - Enhancements and QFEs
>>>>>>>> � Software - Solutions
>>>>>>>> None of them appear to be related to the pen part. The only
>>>>>>>> manual I could find was a quick start which made no mention of
>>>>>>>> this feature. So I took it back to the dealer he bought it from
>>>>>>>> for some direction. It turns out that *HE* didn't realize it
>>>>>>>> was a tablet PC either. He did diddle with it for a half hour
>>>>>>>> or so but never figured it out. Then he stated that he didn't
>>>>>>>> actually sell it to be a tablet PC and told me that I would
>>>>>>>> have to go through Compaq (pay) support to solve the issue. He
>>>>>>>> used an OEM copy of Windows and there is no HP or Compaq
>>>>>>>> related help installed. I'm guessing that this is a driver
>>>>>>>> related issue. Has anyone here had any experience with these
>>>>>>>> critters? What do I do next?
>>>>>>>>
>>>>>>> http://hothardware.com/Reviews/HPCompaq-TC4200-Tablet-PC/?page=6
>>>>>>>
>>>>>>> "Like other Tablet PCs, the TC4200 Tablet relies on
>>>>>>> Microsoft Windows XP Tablet PC Edition OS."
>>>>>>>
>>>>>>> There is a driver page here. I selected "Microsoft Windows XP
>>>>>>> Tablet PC Edition" as the OS I wanted drivers for.
>>>>>>>
>>>>>>> http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.js
>>>>>>> p ? la ng
>>>>>>> =en&cc=us&prodNameId=457949&prodTypeId=321957&prodSeriesId=457948
>>>>>>> & s wL an g=8&taskId=135&swEnvOID=1059#11318
>>>>>>>
>>>>>>> By doing that, I can see a "Wacom digitizer driver".
>>>>>>>
>>>>>>> If, on the other hand, I select any other WinXP OS and check
>>>>>>> for drivers, the Wacom is not offered.
>>>>>>>
>>>>>>> The implication, is there is a tie-in, between the Tablet PC OS
>>>>>>> and the digitizer driver that intercepts writing to the display.
>>>>>>>
>>>>>>> You could always install the driver. Maybe it'll show up in
>>>>>>> Device Manager. But then, you'll need a means to test it.
>>>>>>> Perhaps some graphics program will accept input from the
>>>>>>> digitizer ? For other functions, you'd likely need the
>>>>>>> Tablet OS, and who knows whether you can buy an OEM or
>>>>>>> Retail CD of that or not.
>>>>>>>
>>>>>>> "Wacom Installer" 2 Feb 2007
>>>>>>>
>>>>>>> ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34764.exe
>>>>>> OK. Thanks for all that. I really haven't had any experience with
>>>>>> tablet PC's. My doctor gave me a little demo and the pen works
>>>>>> right
>>>>> >from the desktop. He double-tapped Internet Explorer with the pen
>>>>> >and
>>>>>> it came right up. He could do anything with the pen that you can
>>>>>> do with the mouse. Of course he has special software for all his
>>>>>> medical stuff. I will download that driver and see what happens
>>>>>> later this evening. I doubt if there's much chance the guy who
>>>>>> originally fixed it up would redo it with the correct OS. He told
>>>>>> me he has some kind of license that allows him to install Windows
>>>>>> on multiple computers and assured me the XP Pro was legal (that
>>>>>> kind of made me wonder). My guess is that the Tablet version
>>>>>> probably isn't available to him. Again, thanks, and I'll keep you
>>>>>> posted...
>>>>>>
>>>>>>
>>>>> For $20 , you can get the actual restore disk from HP!!!!!
>>>>
>>>> I would gladly give that if I could figure out where! The HP site
>>>> isn't all that user friendly to my notion. I did find a "parts"
>>>> number which I will call first thing in the morning. Unless you can
>>>> point me to wherever you found it.
>>>>
>>>> Thanks.
>>>>
>>>
>>> If you have an actual part number for the recovery CD, run it
>>> through a search engine. There could be a third party, with one of
>>> those. It is possible HP has some suppliers it uses, to handle the
>>> older CDs.
>>
>> After about 45 minutes of getting stuck in a "press X for whatever"
>> phone loop and 3 transfers, I finally got one ordered from HP. On the
>> bright side all of the representatives spoke understandable English.
>> The total cost including shipping is $10.70 and it's supposed to be
>> here Monday or Tuesday. All said and done, I guess it was worth the
>> wait... :-) Thanks for your help. I had forgotten that there even was
>> such a thing as a Tablet PC version of Windows.
>> The notebook doesn't have a CD/DVD ROM built in, but there was a new
>> external one that she bought with it. I sure hope THAT works!
>> I'll keep you posted.
>
> It didn't. The external DVD rom is trash. The brand name is Plimus
> Model ADV01US. It's just a reader, not a writer. I've ordered a
> Lite-On ETAU208- 96 which will be here tomorrow. Stay tuned... :-)

The story has a happy ending. The new drive worked fine, Tablet Edition
installed just fine from the restore DVD. And the pen thingy works as it
should. I can see where it's going to take some getting used to!
Thanks so much for your suggestions and following me through it!

--
--- Everybody has a right to my opinion. ---
From: Paul on 12 Aug 2010 02:05
Li'l Abner wrote:

>
> The story has a happy ending. The new drive worked fine, Tablet Edition
> installed just fine from the restore DVD. And the pen thingy works as it
> should. I can see where it's going to take some getting used to!
> Thanks so much for your suggestions and following me through it!
>

Glad to have helped :-)

Paul
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