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From: blah on 15 Oct 2007 16:37 I attempted to install an HP P2015 printer on a new Win XP Home with MS Office 2007 and received the error: Executable D:\P2015eGSG.exe' had the following unrecoverable error: Couldn't find library MSVCR80.dll required by C:\Progra~1\Common~1\Micros~1\Office12\MSOXMLMF.DLL Please ensure that it is installed. On HP website, there are various drivers but I'm confused with what I need to install for the new computer and for another computer in which the installation worked (old Office). http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1845561&prodTypeId=18972&prodSeriesId=1845551&swLang=8&taskId=135&swEnvOID=228 PlugAndPlay Print Driver Pkg - PCL5 (15-May-2007) PlugAndPlay Print Driver Pkg - PostScript (4-May-2007) PlugAndPlay Print Driver Pkg - PCL6 (21-Feb-2007) Print Driver Pkg - PCL5 (11-Sep-2006) Print Driver Pkg - PCL6 (10-Sep-2006) Print Driver Pkg - PostScript (9-Sep-2006) Universal Print Driver - PCL5 (30-Jul-2007) Universal Print Driver - PCL6 (30-Jul-2007) Universal Print Driver - PostScript (30-Jul-2007) Full Software Solution (15-Oct-2006) The last (Full Software Solution) appears to be the CD that came with the printer. But there isn't a new version. Should I install all 9 drivers on my new and old computer?
From: Andrew Rossmann on 16 Oct 2007 09:33
In article <4713CF8B.8030000(a)blah.com>, blah(a)blah.com says... > I attempted to install an HP P2015 printer on a new > Win XP Home with MS Office 2007 and received the error: > Executable D:\P2015eGSG.exe' had the following unrecoverable error: > Couldn't find library MSVCR80.dll required by > C:\Progra~1\Common~1\Micros~1\Office12\MSOXMLMF.DLL > Please ensure that it is installed. MSVCR80.DLL is a common Microsoft file (MicroSoft Visual C Runtime 8.0). You can scan your computer to see if it exists somewhere, then put a copy in C:\Windows\System32 if it isn't already there. If not, Microsoft may have it available as a Runtime install somewhere. -- If there is a no_junk in my address, please REMOVE it before replying! All junk mail senders will be prosecuted to the fullest extent of the law!! http://home.att.net/~andyross |