HP ProtectTools / Windows 7
in [Laptops]
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From: Rod on 31 Dec 2009 15:50 On 31/12/2009 15:28, JACK wrote: <> > I can't find where they are though - they don't show up individually in > either add/remove progs or windows clean installer. It's ridiculous that > HP netbooks come with it installed and you can't get the damn thing off Trying to remember - think you might have to switch the credential manager OFF before installing it. But honestly, though it was annoying for a while, I then worked it out easily enough. (Was on a laptop rather than a netbook but I doubt there is much difference.) -- Rod
From: Yvan Hall on 19 Jan 2010 02:04
www.superaffiliate7.com Log on to Find out how you can make money by clicking my Web Site. You will find good Affiiliates for health products, such as EDTA-Oral Chelation, Apricot kernels for cancer treament, Other affiliates are for Computers, household products, Satellite TV (You may watch International Channel on your Computer), Download Commmercial Movies, Email, Free Horoscope. "JACK" <spam(a)spamspams.com> wrote in message news:pqmdnR4BW6J56qHWnZ2dnUVZ8o6dnZ2d(a)brightview.co.uk... > > I have a HP Compaq 6735s running Vista Home Premium. I want to upgrade to > Windows 7 but the laptop came preinstalled with HP ProtectTools Security > Manager. Windows 7 upgrade can't go ahead with that installed but there > seems absolutely no way of uninstalling the damn thing. If I try to > uninstall it from add/remove progs it states "The application cannot be > removed. The following applications must be removed first - BIOS > configuration for HP ProtectTools and File Santizer for HP ProtectTools > uninstall string." > I've tried using Windows Install Clean Up and the programs don't even show > up on that. > I've contacted HP and they say > "The correct method of uninstalling HP Protect tools is to uninstall the > following components in the given order if they exist: > > 1. Credential Manager for HP ProtectTools > 2. Java Card Security for HP ProtectTools > 4. 3. Drive Encryption for HP ProtectTools > 5. Smartcard security for HP ProtectTools > 6. Embedded Security for HP ProtectTools > 7. BIOS Security for HP ProtectTools > 8. HP ProtectTools Security Manager" > > As the components do not exist, the only way is to perform a clean install > rather than upgrade to Windows 7." > I really really don't want to do a clean install. It's taken me 12 months > to get these laptop programs the way I want them and I don't want to have > to start all over again. > Surely I can't be the only one with this problem? Anyone any suggestions? > Thanks > |