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From: ggwillikers on 12 Sep 2009 23:51
bobmct wrote:
> Gentlemen;
>
> I have a several year old HP Pavilion ze4500 and some months ago the
> DVD stopped being recognized. In lieu of the estimated repair price I
> opted to purchase a Samsung external USB DVD drive.
>
> Neither works! Here's what happens:
>
> When first booted I can see the D: (internal) drive and the E:
> (external) drives. However, using Windows Explorer, if I select
> either, the appropriate drive led flickers and shortly the drive
> device disappears. End of story. If I try to re-enable it using the
> device manager I am told that another instance of the driver is
> already memory resident. The ONLY way to see the drive(s) again is
> with a reboot and then, as stated, once clicked the drive disappears.
>
> I'm running XP Home SP3 and according to HP and Samsung sites, I've
> got the latest drivers installed. The internal appears to be SCSI
> based and the external is USB and appears with a yellow ! in the
> device manager.
>
> Any ideas as to what to do next would be GREATLY appreciated. At this
> point I'm stumped.
>
> Thanks - B

Try booting from a linux live DVD. Does it recognize that?
From: ggwillikers on 12 Sep 2009 23:52
bobmct wrote:
> On Mon, 7 Sep 2009 19:43:24 -0500, "BillW50" <BillW50(a)aol.kom> wrote:
>> What did I say about CDs and DVDs? There are two lasers between the two.
>> Doesn't that give you any clues?
>
> Thanks for your advice, Bill. I appreciate it.
>
> Here's the latest: I borrowed someone else's external DVD/RW USB
> device and experienced the same thing. Then tried the same device on
> that person's laptop and it worked perfectly. I didn't have the
> Samsung device to try at that particular time.
>
> During all my testing the LCD on the HP laptop started doing the
> horizontal line/static thing so I think the best answer is to retire
> the HP and purchase something new which will have everything new
> including an internal DVD/RW.
>
> Thanks again - Bob

If your going to give up that easy I'll take it...
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