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From: Richard on 15 Feb 2010 12:46 Good day: I have an original (purchased) Windows XP Home Edition disc which was badly scratched and is unusable (unbootable). I would like to replace it (at a cost presumably) from Microsoft. However, when I go on MS's support site, apparently an e-mail or phone reply from them will cost me CAD $59.00. Could someone on this forum (or is this the correct forum to ask?) advise on how I can replace this disc with a new one from MS w/o the cost of a CAD $59.00 e-mail reply from them ? I would like to keep Windows XP for a while yet but in the event it crashes I would need the original disc to do the reboot. Thanks in advance. Eric
From: PA Bear [MS MVP] on 15 Feb 2010 12:59 And your Windows Update question would be...? How to replace Microsoft software or hardware, order service packs, and replace product manuals: http://support.microsoft.com/kb/326246 Richard wrote: > Good day: I have an original (purchased) Windows XP Home Edition disc > which > was badly scratched and is unusable (unbootable). I would like to replace > it > (at a cost presumably) from Microsoft. However, when I go on MS's support > site, apparently an e-mail or phone reply from them will cost me CAD > $59.00. > > Could someone on this forum (or is this the correct forum to ask?) advise > on > how I can replace this disc with a new one from MS w/o the cost of a CAD > $59.00 e-mail reply from them ? I would like to keep Windows XP for a > while > yet but in the event it crashes I would need the original disc to do the > reboot. Thanks in advance.
From: Shenan Stanley on 15 Feb 2010 14:03 Richard wrote: > Good day: I have an original (purchased) Windows XP Home Edition > disc which was badly scratched and is unusable (unbootable). I > would like to replace it (at a cost presumably) from Microsoft. > However, when I go on MS's support site, apparently an e-mail or > phone reply from them will cost me CAD $59.00. > Could someone on this forum (or is this the correct forum to ask?) > advise on how I can replace this disc with a new one from MS w/o > the cost of a CAD $59.00 e-mail reply from them ? I would like to > keep Windows XP for a while yet but in the event it crashes I would > need the original disc to do the reboot. Thanks in advance. PA gave you the link you need. Also know that you can just find someone with the same version/edition of Windows XP Home Edition (retail I assume) and make a copy of it. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: Richard on 15 Feb 2010 14:59 "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message news:uwrTplmrKHA.5940(a)TK2MSFTNGP02.phx.gbl... > And your Windows Update question would be...? That's why I added "or is this the correct forum to ask"!! Eric
From: Richard on 15 Feb 2010 15:00
Thanks very much Shenan. Eric "Shenan Stanley" <newshelper(a)gmail.com> wrote in message news:u05bgGnrKHA.4828(a)TK2MSFTNGP05.phx.gbl... > Also know that you can just find someone with the same version/edition of > Windows XP Home Edition (retail I assume) and make a copy of it. > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html > |