From: lbw6303 on
Hi: I've tried both of the suggestions from the last two posts. In all
cases, when i try to inport or copy the Office 2003 pst folder into office
2002, I get the same error message. " The file blah, blah, is not compatible
with this version of the personal folders information service. Please contact
your Administrator". Well unfortunately that's me. It's probably all "Cockpit
error" on my part. I did confirm that the pst file is still in the "1997 -
2002" format. That's where it originated from when I pulled it into ofc 2003
when I tried to upgrade.

I believe I may have a defective Office 2003 CD. Until I can remedy that,
I'm trying to get everything back to 2002. Worse case is that I have to wait
to get to certain folders until I can get another CD/License.

Any other suggestions about the how to get past/solve the file
incompatibility problem?
Does anyone know if I can provide my "Key" and do a download of Office 2003
from microsoft?

Thanks for the help.

"Gordon" wrote:

>
> "lbw6303" <lbw6303(a)discussions.microsoft.com> wrote in message
> news:5A66922A-81BB-4B30-8F09-3FC9B2468D1F(a)microsoft.com...
> > OK. I have another computer with ofc 2003 on it. I can import this pst
> > file
> > to it. How do I then reformat and export a pst file in 97-2002 format?
> > Thanks lbw6303
> >
>
> You do none of those.
> Copy the pst file to the computer with Outlook 2003. OPEN it - do NOT
> import - that will merge it with the existing pst file.
> In Outlook do File-Open-Outlook Data File.
> Then in Outlook do File-New-Outlook Data File and ensure that you choose the
> 97-2002 type. Then copy all the data from the 2003 file to the 97-2002 file.
> Close Outlook.
> Copy the 97-2992 type pst file to your computer with Office 2002. Again do
> NOT use the import function. Just open Outlook and do File-Open-Outlook Data
> File.
> You can then either copy the data to the existing pst file or set the newly
> opened file as the default delivery location.
>
> HTH
>
> .
>