IE not displaying web pages correctly
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From: Fred on 21 May 2005 18:16 The exact message was "Shell 32 was not loaded by the Dll Register . Server entry point was not found.Dll Register server may not be exported, or a corrupt version of Shell32.dll may be in memory. Consider using PView to detect and remove." I have no idea what this means or how to use Pview to detect and remove. TIA Fred "Fred" <fdwight58(a)Hotmail.com> wrote in message news:etbVAjhXFHA.2884(a)TK2MSFTNGP10.phx.gbl... > Thank you , Frank for your response. I have tried all of the below and the > only error I received is with Shell32.dll. It was an entry point error. I > use some of the icons on the desktop and in IE from Shell32.dll so I imagine > this is the reason for the memory error. > The real problem is that the necessary files that make up the web page > are not being received. If I copy all the necessary files for the problem > web page from my W2000 machine to the W98 machine, IE opens them correctly. > This suggests to me that something is going on in the transmission of these > files. > What program handles the sending and arrival of packets? It seems to me > that when the coding on the packets arrive telling how many are to come, the > program mistakenly sends a signal back that all packets or files have > arrived, when some have not. > Since this problem only occurs on financial site where I have an > account, I beginning to think that it is a security issue with the host - > they may read the IP address of my W2000 computer and try to block the file > transmission of the IP address of the W98 computer as an unauthorized user. > The other possibility is that my Ethernet card is going bad and I am not > getting a good connection. Seems strange that the problem only occurs on > specific sites, though. > > I can probably live with the problem. If I refresh enough times or restart > IE I can usually get the problem sites to load properly. > > I would appreciate your thoughts on the matter. > TIA > Fred > > "Frank Saunders, MS-MVP, IE/OE" <franksaunders(a)mvps.org> wrote in message > news:uwAqWcYXFHA.2796(a)TK2MSFTNGP09.phx.gbl... > > First make sure it's not a JavaScript problem. > > > > 1. You might want to refresh your scripting engine: > > > http://msdn.microsoft.com/library/default.asp?url=/nhp/default.asp?contentid=28001169 > > or > > > http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp > > Windows Script 5.6 for Windows 2000 and XP > > > http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622-86eb-95a22b832caa&DisplayLang=en > > > > Sometimes there's a corrupt file in the cache and one must go to Tools | > > Internet Options and click Delete Files. > > > > 2a. Start>Run>Regsvr32 vbscript.dll > > > > 2b. Start>Run>Regsvr32 jscript.dll > > > > (WinXP users who have problems with 2a and 2b, see > > http://www.mvps.org/inetexplorer/answers_9.htm) > > > > 3. Re-register all DLLs listed in > http://support.microsoft.com/?kbid=281679 > > > > 4. See also > > Error Message When You Browse the Web: An Error Has Occurred in the Script > > on This Page > > http://support.microsoft.com/?kbid=306831 > > Scripting Errors When You View Web Pages in Internet Explorer after > > Installing Office 2003 > > http://support.microsoft.com/?kbid=822521 > > > > 5a. IE Tools>Internet Options>Advanced>Browsing>Enable third-party browser > > extensions (uncheck & reboot). > > > > 5b. Find the hijacker that caused 5a to be checked (or if none were > checked, > > check for hijackware anyway): > > > > Dealing with Hijackware > > http://mvps.org/winhelp2002/unwanted.htm > > http://aumha.org/a/parasite.htm > > http://www.mvps.org/inetexplorer/Darnit.htm > > > > How to Troubleshoot Script Errors in Internet Explorer > > http://support.microsoft.com/kb/308260 > > > > -- > > Frank Saunders, MS-MVP, IE/OE > > Please respond in Newsgroup. Do not send email > > http://www.fjsmjs.com > > Protect your PC > > http://www.microsoft.com/security/protect/ > > > > > > "FDwight" <FDwight(a)discussions.microsoft.com> wrote in message > > news:C1CE5DAD-7BF9-410C-8902-3A696592AC59(a)microsoft.com... > > > IBM laptop, Win 98 se, cable connection to internet. Problem: All files > > > from > > > financial, banking credit card sites are not received. I have another > > > computer on the network running W2000 and pages display ok and all files > > > are > > > recieved. Performed MS trouble shooting article recommendations-problem > > > still exists. Saved problem web page to the W2000 machine. Transfered > > > that > > > page to W98 machine-paged worked fine. This indicated to me that the W98 > > > machine is function ok, since is can execute the web page if transferred > > > from > > > the other computer. Went to temporary internet files on W2000 machine > and > > > counted 67 files for a particular web page. Downloaded same page on W98 > > > machine directly from the internet-only 19 files in the temporary > internet > > > files folder. > > > > > > I have plugged the W98 machine directly into the modem (bypassing the > > > router > > > and firewall) -same problem. > > > > > > Usually the first troublesome webpage displays correctly. It is when a > > > different financial, credit card, etc. page is called up, that page does > > > not > > > have all the files. If I continue to download additional financial, > > > webpages, I eventually get "this page cannot be opened or found" error. > > > If I > > > go to a non financial page like 'Disney' , it opens fine. If I then go > > > back > > > to a financial page, the first one opens fine, but subquent financial > > > sites > > > will not load properly. > > > > > > Does anyone have a clue as to why the files that make up a web page are > > > not > > > being received on the W98 machine? > > > TIA > > > Fred > > > > > >
From: Frank Saunders, MS-MVP, IE/OE on 21 May 2005 19:17 Make sure your firewall is not blocking port 443. Go to Start | Run and enter these commans (press <Enter after each one). Regsvr32 SOFTPUB.DLL Regsvr32 Wintrust.dll Regsvr32 Initpki.dll Regsvr32 Dssenh.dll Regsvr32 Rsaenh.dll Regsvr32 Gpkcsp.dll Regsvr32 Sccbase.dll Regsvr32 Slbcsp.dll Regsvr32 Mssip32.dll Regsvr32 Cryptdlg.dll See also http://windows-help.net/WindowsXP/troub-10.html http://www.mvps.org/inetexplorer/answers2.htm#secure_sites http://www.mvps.org/inetexplorer/data/jjblack.htm HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites by Using Internet Explorer in Windows XP http://support.microsoft.com/?kbid=813444 "The Page Cannot Be Displayed" Error Message on a Secure Web Site http://support.microsoft.com/?kbid=303807 How to troubleshoot problems accessing secure Web pages with Internet Explorer 6 Service Pack 2 http://support.microsoft.com/?kbid=870700 -- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/ "Fred" <fdwight58(a)Hotmail.com> wrote in message news:uTzq1HlXFHA.1404(a)TK2MSFTNGP09.phx.gbl... >I don't know the exact error message but it could not find the entry point > due to some of the icons in memory. Try using PVIEW, it said. But this > is > only when I tried to re-register Shell32.dll > IE never gives me an error message. > I have further determined that the problem web sites pages are not the > main > web site page, but the log in page. The main web site page loads ok. > Best, > Fred > "Frank Saunders, MS-MVP, IE/OE" <franksaunders(a)mvps.org> wrote in message > news:ubH2ZOkXFHA.160(a)TK2MSFTNGP15.phx.gbl... >> What is the exact error message? >> Clear your temporary Internet files and cookies. >> >> -- >> Frank Saunders, MS-MVP, IE/OE >> Please respond in Newsgroup. Do not send email >> http://www.fjsmjs.com >> Protect your PC >> http://www.microsoft.com/security/protect/ >> >> >> "Fred" <fdwight58(a)Hotmail.com> wrote in message >> news:etbVAjhXFHA.2884(a)TK2MSFTNGP10.phx.gbl... >> > Thank you , Frank for your response. I have tried all of the below and >> > the >> > only error I received is with Shell32.dll. It was an entry point > error. >> > I >> > use some of the icons on the desktop and in IE from Shell32.dll so I >> > imagine >> > this is the reason for the memory error. >> > The real problem is that the necessary files that make up the web > page >> > are not being received. If I copy all the necessary files for the > problem >> > web page from my W2000 machine to the W98 machine, IE opens them >> > correctly. >> > This suggests to me that something is going on in the transmission of >> > these >> > files. >> > What program handles the sending and arrival of packets? It seems >> > to >> > me >> > that when the coding on the packets arrive telling how many are to >> > come, >> > the >> > program mistakenly sends a signal back that all packets or files have >> > arrived, when some have not. >> > Since this problem only occurs on financial site where I have an >> > account, I beginning to think that it is a security issue with the > host - >> > they may read the IP address of my W2000 computer and try to block the >> > file >> > transmission of the IP address of the W98 computer as an unauthorized >> > user. >> > The other possibility is that my Ethernet card is going bad and I am >> > not >> > getting a good connection. Seems strange that the problem only occurs > on >> > specific sites, though. >> > >> > I can probably live with the problem. If I refresh enough times or >> > restart >> > IE I can usually get the problem sites to load properly. >> > >> > I would appreciate your thoughts on the matter. >> > TIA >> > Fred >> >> > >
From: Frank Saunders, MS-MVP, IE/OE on 21 May 2005 19:18 Sorry, I'm afraid I don't know either. -- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/ "Fred" <fdwight58(a)Hotmail.com> wrote in message news:%239vhhLlXFHA.1508(a)tk2msftngp13.phx.gbl... > The exact message was "Shell 32 was not loaded by the Dll Register . > Server > entry point was not found.Dll Register server may not be exported, or a > corrupt version of Shell32.dll may be in memory. Consider using PView to > detect and remove." I have no idea what this means or how to use Pview to > detect and remove. > TIA Fred > "Fred" <fdwight58(a)Hotmail.com> wrote in message > news:etbVAjhXFHA.2884(a)TK2MSFTNGP10.phx.gbl... >> Thank you , Frank for your response. I have tried all of the below and > the >> only error I received is with Shell32.dll. It was an entry point error. > I >> use some of the icons on the desktop and in IE from Shell32.dll so I > imagine >> this is the reason for the memory error. >> The real problem is that the necessary files that make up the web >> page >> are not being received. If I copy all the necessary files for the >> problem >> web page from my W2000 machine to the W98 machine, IE opens them > correctly. >> This suggests to me that something is going on in the transmission of > these >> files. >> What program handles the sending and arrival of packets? It seems to > me >> that when the coding on the packets arrive telling how many are to come, > the >> program mistakenly sends a signal back that all packets or files have >> arrived, when some have not. >> Since this problem only occurs on financial site where I have an >> account, I beginning to think that it is a security issue with the >> host - >> they may read the IP address of my W2000 computer and try to block the > file >> transmission of the IP address of the W98 computer as an unauthorized > user. >> The other possibility is that my Ethernet card is going bad and I am > not >> getting a good connection. Seems strange that the problem only occurs on >> specific sites, though. >> >> I can probably live with the problem. If I refresh enough times or > restart >> IE I can usually get the problem sites to load properly. >> >> I would appreciate your thoughts on the matter. >> TIA >> Fred >> >> "Frank Saunders, MS-MVP, IE/OE" <franksaunders(a)mvps.org> wrote in message >> news:uwAqWcYXFHA.2796(a)TK2MSFTNGP09.phx.gbl... >> > First make sure it's not a JavaScript problem. >> > >> > 1. You might want to refresh your scripting engine: >> > >> > http://msdn.microsoft.com/library/default.asp?url=/nhp/default.asp?contentid=28001169 >> > or >> > >> > http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp >> > Windows Script 5.6 for Windows 2000 and XP >> > >> > http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622-86eb-95a22b832caa&DisplayLang=en >> > >> > Sometimes there's a corrupt file in the cache and one must go to Tools >> > | >> > Internet Options and click Delete Files. >> > >> > 2a. Start>Run>Regsvr32 vbscript.dll >> > >> > 2b. Start>Run>Regsvr32 jscript.dll >> > >> > (WinXP users who have problems with 2a and 2b, see >> > http://www.mvps.org/inetexplorer/answers_9.htm) >> > >> > 3. Re-register all DLLs listed in >> http://support.microsoft.com/?kbid=281679 >> > >> > 4. See also >> > Error Message When You Browse the Web: An Error Has Occurred in the > Script >> > on This Page >> > http://support.microsoft.com/?kbid=306831 >> > Scripting Errors When You View Web Pages in Internet Explorer after >> > Installing Office 2003 >> > http://support.microsoft.com/?kbid=822521 >> > >> > 5a. IE Tools>Internet Options>Advanced>Browsing>Enable third-party > browser >> > extensions (uncheck & reboot). >> > >> > 5b. Find the hijacker that caused 5a to be checked (or if none were >> checked, >> > check for hijackware anyway): >> > >> > Dealing with Hijackware >> > http://mvps.org/winhelp2002/unwanted.htm >> > http://aumha.org/a/parasite.htm >> > http://www.mvps.org/inetexplorer/Darnit.htm >> > >> > How to Troubleshoot Script Errors in Internet Explorer >> > http://support.microsoft.com/kb/308260 >> > >> > -- >> > Frank Saunders, MS-MVP, IE/OE >> > Please respond in Newsgroup. Do not send email >> > http://www.fjsmjs.com >> > Protect your PC >> > http://www.microsoft.com/security/protect/ >> > >> > >> > "FDwight" <FDwight(a)discussions.microsoft.com> wrote in message >> > news:C1CE5DAD-7BF9-410C-8902-3A696592AC59(a)microsoft.com... >> > > IBM laptop, Win 98 se, cable connection to internet. Problem: All > files >> > > from >> > > financial, banking credit card sites are not received. I have >> > > another >> > > computer on the network running W2000 and pages display ok and all > files >> > > are >> > > recieved. Performed MS trouble shooting article > recommendations-problem >> > > still exists. Saved problem web page to the W2000 machine. > Transfered >> > > that >> > > page to W98 machine-paged worked fine. This indicated to me that the > W98 >> > > machine is function ok, since is can execute the web page if > transferred >> > > from >> > > the other computer. Went to temporary internet files on W2000 machine >> and >> > > counted 67 files for a particular web page. Downloaded same page on > W98 >> > > machine directly from the internet-only 19 files in the temporary >> internet >> > > files folder. >> > > >> > > I have plugged the W98 machine directly into the modem (bypassing the >> > > router >> > > and firewall) -same problem. >> > > >> > > Usually the first troublesome webpage displays correctly. It is when > a >> > > different financial, credit card, etc. page is called up, that page > does >> > > not >> > > have all the files. If I continue to download additional financial, >> > > webpages, I eventually get "this page cannot be opened or found" > error. >> > > If I >> > > go to a non financial page like 'Disney' , it opens fine. If I then > go >> > > back >> > > to a financial page, the first one opens fine, but subquent financial >> > > sites >> > > will not load properly. >> > > >> > > Does anyone have a clue as to why the files that make up a web page > are >> > > not >> > > being received on the W98 machine? >> > > TIA >> > > Fred >> > >> > >> >> > >
From: Robert Aldwinckle on 22 May 2005 00:18
"Frank Saunders, MS-MVP, IE/OE" <franksaunders(a)mvps.org> wrote in message news:eSwY4tlXFHA.2664(a)TK2MSFTNGP15.phx.gbl .... >>>>> IBM laptop, Win 98 se, cable connection to internet. >>>> 3. Re-register all DLLs listed in >>>> http://support.microsoft.com/?kbid=281679 >>> only error I received is with Shell32.dll. Frank, Did you notice in news:O7MGrQ3WFHA.3280(a)TK2MSFTNGP09.phx.gbl Subject: Re: Problem viewing web pages - urlmon dll Date: Wed, 18 May 2005 02:38:21 -0400 where I argued for referring to KB831429 instead of KB281679 that I wrote as well: <quote> Given the appropriate caveats for shell32.dll and msjava.dll the article could be suggested for all OS. ;) </quote> This is one of them. The OS in this case is Win9x and its shell32.dll is not COM aware. Therefore it has neither DllRegisterServer nor DllInstall as entrypoints. Therefore attempts to use regsvr32 on it in any way should be expected to fail. At one point KB281679 had this caveat in there but apparently it is gone again. Similarly, msjava.dll should have a caveat in both articles regardless of OS--not everybody has that module. BTW I probably should have mentioned KB249873 as a reference and pointed out its reference to the utility depends.exe. It's available on the XP Support Tools and from www.dependencywalker.com FYI Robert --- |