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From: Fergus McMenemie on 28 Jan 2010 18:14
Hi,

I noted after a few weeks with my new Iphone that contacts added to the
phone are not showing up in "Address Book". Infomation was flowing the
other way. I also noted that the itunes sync tab did not list any of my
"Address Book" contact groups.

Lots of others seem to be having similar problems. And following advice
from various pages I :

tried reseting sync history with Isync
rm -rf of anything to do with "address book" within ~/Library
umpteen resyncs

Nothing made a difference at all. Resyncing the iphone is does pull in
ical infomation. But nothing for "Address Book".

Anybody able to help?
From: Jolly Roger on 28 Jan 2010 20:18
In article <1jd1xuq.1btq9ueff8xvkN%fergus(a)twig-me-uk.not.here>,
fergus(a)twig-me-uk.not.here (Fergus McMenemie) wrote:

> Hi,
>
> I noted after a few weeks with my new Iphone that contacts added to the
> phone are not showing up in "Address Book". Infomation was flowing the
> other way. I also noted that the itunes sync tab did not list any of my
> "Address Book" contact groups.
>
> Lots of others seem to be having similar problems. And following advice
> from various pages I :
>
> tried reseting sync history with Isync
> rm -rf of anything to do with "address book" within ~/Library
> umpteen resyncs
>
> Nothing made a difference at all. Resyncing the iphone is does pull in
> ical infomation. But nothing for "Address Book".
>
> Anybody able to help?

Strange. Mine has always synchronized both ways...

--
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JR
From: Fergus McMenemie on 29 Jan 2010 03:29
Jolly Roger <jollyroger(a)pobox.com> wrote:

> In article <1jd1xuq.1btq9ueff8xvkN%fergus(a)twig-me-uk.not.here>,
> fergus(a)twig-me-uk.not.here (Fergus McMenemie) wrote:
>
> > Hi,
> >
> > I noted after a few weeks with my new Iphone that contacts added to the
> > phone are not showing up in "Address Book". Infomation was flowing the
> > other way. I also noted that the itunes sync tab did not list any of my
> > "Address Book" contact groups.
> >
> > Lots of others seem to be having similar problems. And following advice
> > from various pages I :
> >
> > tried reseting sync history with Isync
> > rm -rf of anything to do with "address book" within ~/Library
> > umpteen resyncs
> >
> > Nothing made a difference at all. Resyncing the iphone is does pull in
> > ical infomation. But nothing for "Address Book".
> >
> > Anybody able to help?
>
> Strange. Mine has always synchronized both ways...

Thanks. at least I know it is supposed to work!
From: David Empson on 29 Jan 2010 21:02
Fergus McMenemie <fergus(a)twig-me-uk.not.here> wrote:

> Jolly Roger <jollyroger(a)pobox.com> wrote:
>
> > In article <1jd1xuq.1btq9ueff8xvkN%fergus(a)twig-me-uk.not.here>,
> > fergus(a)twig-me-uk.not.here (Fergus McMenemie) wrote:
> >
> > > I noted after a few weeks with my new Iphone that contacts added to the
> > > phone are not showing up in "Address Book". Infomation was flowing the
> > > other way. I also noted that the itunes sync tab did not list any of my
> > > "Address Book" contact groups.
> > >
> > > Lots of others seem to be having similar problems. And following advice
> > > from various pages I :
> > >
> > > tried reseting sync history with Isync
> > > rm -rf of anything to do with "address book" within ~/Library
> > > umpteen resyncs
> > >
> > > Nothing made a difference at all. Resyncing the iphone is does pull in
> > > ical infomation. But nothing for "Address Book".
> > >
> > > Anybody able to help?
> >
> > Strange. Mine has always synchronized both ways...
>
> Thanks. at least I know it is supposed to work!

The problem is likely to be in the database which is used by the
synchronization mechanism. It's official title is "The Truth". iSync,
Mobile Me sync, iTunes syncing with various devices, and third party
sync software which supports the same data use it as the reference copy
of all data on the computer which can be synchronized.

Address Book, iCal and other components then also have their own
databases which is what they actually display and edit.

Something appears to be going wrong with synchronizing between Address
Book and The Truth.

Unfortunately I don't know very much about how The Truth is implemented,
but I have used a tool once to fix a problem I was having with it.

If you have the developer tools installed, this application:

/Developer/Applications/Utilities/Syncrospector.app

lets you do various maintenance tasks on The Truth. For starters it
shows each registered client of sync services. Mine shows Address Book
at the top of the list of clients, and that it was synchronized most
recently at the same time as my iPhone.

Even if you just run it without doing anything, it will provide some
more clues about the problem.

Assuming you don't have the developer tools installed, the first
question is which version of Mac OS X you are running. That will give me
some idea about what is a reasonable version to use.

--
David Empson
dempson(a)actrix.gen.nz
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