From: CasinoSA on
We are using HP Open View and are receiving messages stating:

“The IS Mailbox database instance 'SG2-Front-House'Average Delivery time
(13228 secs) for last 10 messages is too high (>=10 secs)”

We receive an alert approximately 4 times an hour with the seconds ranging
anywhere from 100 to 30,000. We had restriction set on a SMTP connector at
one point. We removed these to see if this was the cause. Nothing has
changed. I have looked online, but can’t find much information as to what
might cause this.

One theory I was leaning towards was the fact that we have some users with
rather large mailboxes (>3GB). We have approximately 200 active users and 30
fall into the <3GB category. Would this cause this alert? What should a
standard time be?
From: Nick Gillott on
Should be a lot less than that. 3GB is not a big mailbox. What is the mail
store size? Can you detail priv.edb and priv.stm sizes. Also spindle
details - how many disks make up each volume and what are on the volumes in
terms of OS, Apps, log files and stores.

"CasinoSA" <CasinoSA(a)discussions.microsoft.com> wrote in message
news:EC599223-3180-4EE5-8274-AC66789EAEA1(a)microsoft.com...
> We are using HP Open View and are receiving messages stating:
>
> "The IS Mailbox database instance 'SG2-Front-House'Average Delivery time
> (13228 secs) for last 10 messages is too high (>=10 secs)"
>
> We receive an alert approximately 4 times an hour with the seconds ranging
> anywhere from 100 to 30,000. We had restriction set on a SMTP connector
> at
> one point. We removed these to see if this was the cause. Nothing has
> changed. I have looked online, but can't find much information as to what
> might cause this.
>
> One theory I was leaning towards was the fact that we have some users with
> rather large mailboxes (>3GB). We have approximately 200 active users and
> 30
> fall into the <3GB category. Would this cause this alert? What should a
> standard time be?


From: CasinoSA on
We are running a ProLiant DL380 (6 disks total)
Volume 1 is a 34 GB RAID 1+0 holding the OS, Program files, and transaction
logs for the two storage groups

Volume 2 is a 273 GB RAID 5 holding the mailbox storage groups. 3 disks w/ 1
hot spare

All disks are ULTRA3 SCSI 15k

14.3 GB priv.edb
6.43 GB priv.stm

"Nick Gillott" wrote:

> Should be a lot less than that. 3GB is not a big mailbox. What is the mail
> store size? Can you detail priv.edb and priv.stm sizes. Also spindle
> details - how many disks make up each volume and what are on the volumes in
> terms of OS, Apps, log files and stores.
>
> "CasinoSA" <CasinoSA(a)discussions.microsoft.com> wrote in message
> news:EC599223-3180-4EE5-8274-AC66789EAEA1(a)microsoft.com...
> > We are using HP Open View and are receiving messages stating:
> >
> > "The IS Mailbox database instance 'SG2-Front-House'Average Delivery time
> > (13228 secs) for last 10 messages is too high (>=10 secs)"
> >
> > We receive an alert approximately 4 times an hour with the seconds ranging
> > anywhere from 100 to 30,000. We had restriction set on a SMTP connector
> > at
> > one point. We removed these to see if this was the cause. Nothing has
> > changed. I have looked online, but can't find much information as to what
> > might cause this.
> >
> > One theory I was leaning towards was the fact that we have some users with
> > rather large mailboxes (>3GB). We have approximately 200 active users and
> > 30
> > fall into the <3GB category. Would this cause this alert? What should a
> > standard time be?
>
>
>
From: Nick Gillott on
6 disks
Volume 1 is RAID1+0 so is that 4 of the disks?
Volume 2 is RAID 5 over 4 disks.

I'd guess that they are all 73GB disks.

My personal opinion is that the partitioning is the problem. Check perfmon
for disk writes per sec. But first run ExBPA against it (www.exbpa.com)

How much RAM?

Nick

"CasinoSA" <CasinoSA(a)discussions.microsoft.com> wrote in message
news:C85C9437-A2BF-4071-B9BD-2A719C160BA6(a)microsoft.com...
> We are running a ProLiant DL380 (6 disks total)
> Volume 1 is a 34 GB RAID 1+0 holding the OS, Program files, and
> transaction
> logs for the two storage groups
>
> Volume 2 is a 273 GB RAID 5 holding the mailbox storage groups. 3 disks w/
> 1
> hot spare
>
> All disks are ULTRA3 SCSI 15k
>
> 14.3 GB priv.edb
> 6.43 GB priv.stm
>
> "Nick Gillott" wrote:
>
>> Should be a lot less than that. 3GB is not a big mailbox. What is the
>> mail
>> store size? Can you detail priv.edb and priv.stm sizes. Also spindle
>> details - how many disks make up each volume and what are on the volumes
>> in
>> terms of OS, Apps, log files and stores.
>>
>> "CasinoSA" <CasinoSA(a)discussions.microsoft.com> wrote in message
>> news:EC599223-3180-4EE5-8274-AC66789EAEA1(a)microsoft.com...
>> > We are using HP Open View and are receiving messages stating:
>> >
>> > "The IS Mailbox database instance 'SG2-Front-House'Average Delivery
>> > time
>> > (13228 secs) for last 10 messages is too high (>=10 secs)"
>> >
>> > We receive an alert approximately 4 times an hour with the seconds
>> > ranging
>> > anywhere from 100 to 30,000. We had restriction set on a SMTP
>> > connector
>> > at
>> > one point. We removed these to see if this was the cause. Nothing has
>> > changed. I have looked online, but can't find much information as to
>> > what
>> > might cause this.
>> >
>> > One theory I was leaning towards was the fact that we have some users
>> > with
>> > rather large mailboxes (>3GB). We have approximately 200 active users
>> > and
>> > 30
>> > fall into the <3GB category. Would this cause this alert? What should
>> > a
>> > standard time be?
>>
>>
>>


From: CasinoSA on
6 disks
Volume 1 is a two disk RAID 1+0 36GB Ultra3 SCSI 15K
Volume 2 is a four disk RAID 5 (3 active, 1 hot spare) 142GB Ultra3 SCSI 15k

4 GB RAM

I have previously ran BPA and it gave me no critical errors and only
suggested setting mailbox size threhholds because there are non now.

Avg. Disck sec/Write Volume 1 = 5
Avg. Disck sec/Write Volume 2 = 10

"Nick Gillott" wrote:

> 6 disks
> Volume 1 is RAID1+0 so is that 4 of the disks?
> Volume 2 is RAID 5 over 4 disks.
>
> I'd guess that they are all 73GB disks.
>
> My personal opinion is that the partitioning is the problem. Check perfmon
> for disk writes per sec. But first run ExBPA against it (www.exbpa.com)
>
> How much RAM?
>
> Nick
>
> "CasinoSA" <CasinoSA(a)discussions.microsoft.com> wrote in message
> news:C85C9437-A2BF-4071-B9BD-2A719C160BA6(a)microsoft.com...
> > We are running a ProLiant DL380 (6 disks total)
> > Volume 1 is a 34 GB RAID 1+0 holding the OS, Program files, and
> > transaction
> > logs for the two storage groups
> >
> > Volume 2 is a 273 GB RAID 5 holding the mailbox storage groups. 3 disks w/
> > 1
> > hot spare
> >
> > All disks are ULTRA3 SCSI 15k
> >
> > 14.3 GB priv.edb
> > 6.43 GB priv.stm
> >
> > "Nick Gillott" wrote:
> >
> >> Should be a lot less than that. 3GB is not a big mailbox. What is the
> >> mail
> >> store size? Can you detail priv.edb and priv.stm sizes. Also spindle
> >> details - how many disks make up each volume and what are on the volumes
> >> in
> >> terms of OS, Apps, log files and stores.
> >>
> >> "CasinoSA" <CasinoSA(a)discussions.microsoft.com> wrote in message
> >> news:EC599223-3180-4EE5-8274-AC66789EAEA1(a)microsoft.com...
> >> > We are using HP Open View and are receiving messages stating:
> >> >
> >> > "The IS Mailbox database instance 'SG2-Front-House'Average Delivery
> >> > time
> >> > (13228 secs) for last 10 messages is too high (>=10 secs)"
> >> >
> >> > We receive an alert approximately 4 times an hour with the seconds
> >> > ranging
> >> > anywhere from 100 to 30,000. We had restriction set on a SMTP
> >> > connector
> >> > at
> >> > one point. We removed these to see if this was the cause. Nothing has
> >> > changed. I have looked online, but can't find much information as to
> >> > what
> >> > might cause this.
> >> >
> >> > One theory I was leaning towards was the fact that we have some users
> >> > with
> >> > rather large mailboxes (>3GB). We have approximately 200 active users
> >> > and
> >> > 30
> >> > fall into the <3GB category. Would this cause this alert? What should
> >> > a
> >> > standard time be?
> >>
> >>
> >>
>
>
>
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