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From: Daave on 24 Dec 2009 10:42 Robin Bignall wrote: > On the subject of these messages: > > infection:documents and settings\robin bignall\cookies\index.dat could > not be removed. file is no longer existent. > > appearing before the XP login screen, I have discovered how to stop > them occurring. That is to turn off the real-time background > protection in A-squared. > > I have no idea what is happening, but I assume something in A-squared > is building a table (the number of messages I see seems to be directly > proportional to the length of time the system is powered up) and then > some component of XP, or, more likely, Kaspersky 2010, is running > through this table generating these messages. Either some weird > interaction or bug in either/both. > > The real-time guard of SAS works perfectly (or, at least, these > messages do not appear when it's running). > > Merry Christmas or its equivalent to all. Thanks for sharing the cause of the problem. You are probably aware that it is not recommended to run two or more real-time antispyware (or antivirus) programs simultaneously. I wonder if you disabled SAS (or Kaspersky 2010) completely but keep A-Squared with its real-time protection on, what the outcome would be. Merry Christmas to you, too, Robin!
From: David H. Lipman on 24 Dec 2009 11:36 From: "Robin Bignall" <docrobin(a)ntlworld.com> | On the subject of these messages: | infection:documents and settings\robin bignall\cookies\index.dat could | not be removed. file is no longer existent. | appearing before the XP login screen, I have discovered how to stop | them occurring. That is to turn off the real-time background | protection in A-squared. | I have no idea what is happening, but I assume something in A-squared | is building a table (the number of messages I see seems to be directly | proportional to the length of time the system is powered up) and then | some component of XP, or, more likely, Kaspersky 2010, is running | through this table generating these messages. Either some weird | interaction or bug in either/both. | The real-time guard of SAS works perfectly (or, at least, these | messages do not appear when it's running). | Merry Christmas or its equivalent to all. | -- | Robin | (BrE) | Herts, England Thanx for the update Robin! -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
From: Andy Medina on 24 Dec 2009 16:01 "Robin Bignall" <docrobin(a)ntlworld.com> wrote in message news:9u17j5h59c4ubfq3d9qvdsr5hmb3a3e7as(a)4ax.com... > On the subject of these messages: > > infection:documents and settings\robin bignall\cookies\index.dat could > not be removed. file is no longer existent. > > appearing before the XP login screen, I have discovered how to stop > them occurring. That is to turn off the real-time background > protection in A-squared. This shows the importance of turning off or uninstalling various programs REGARDLESS of whether one believes it can not be the culprit. Troubleshooting any problem demands it. Reminds me of the times years ago (in the DOS and early Windows days) when *mouse drivers* would interfere with printing. Many a tech would be caught red-faced because they just could not believe a mouse driver would interfere with printing. Yet turn off or uninstall the mouse driver and the printing problem would disappear. Reinstall or turn the driver back on, and the printing problem would resurface. Any tech worth his salt will seek to *prove* a program/driver/utility is not the culprit, rather than go with the *belief* it can not be the culprit. I have even had people complain about turning off screen savers while troubleshooting a problem. Geeeeeez, it's not like I want them to turn it off forever, unless it is causing problems. Yes, even screen savers have been found to cause problems.
From: Robin Bignall on 24 Dec 2009 17:35 On Thu, 24 Dec 2009 10:42:42 -0500, "Daave" <daave(a)example.com> wrote: >Robin Bignall wrote: >> On the subject of these messages: >> >> infection:documents and settings\robin bignall\cookies\index.dat could >> not be removed. file is no longer existent. >> >> appearing before the XP login screen, I have discovered how to stop >> them occurring. That is to turn off the real-time background >> protection in A-squared. >> >> I have no idea what is happening, but I assume something in A-squared >> is building a table (the number of messages I see seems to be directly >> proportional to the length of time the system is powered up) and then >> some component of XP, or, more likely, Kaspersky 2010, is running >> through this table generating these messages. Either some weird >> interaction or bug in either/both. >> >> The real-time guard of SAS works perfectly (or, at least, these >> messages do not appear when it's running). >> >> Merry Christmas or its equivalent to all. > >Thanks for sharing the cause of the problem. > >You are probably aware that it is not recommended to run two or more >real-time antispyware (or antivirus) programs simultaneously. I wonder >if you disabled SAS (or Kaspersky 2010) completely but keep A-Squared >with its real-time protection on, what the outcome would be. > I was aware of the problem running two antivirus programs simultaneously, but didn't appreciate that it applied to malware too. Having just installed Kaspersky 9.0.0.736 I'm reluctant to uninstall it. I'll switch Asquared on again and see if the problem still exists. SAS does not seem to affect these messages. -- Robin (BrE) Herts, England
From: "FromTheRafters" erratic on 24 Dec 2009 19:35
"Robin Bignall" <docrobin(a)ntlworld.com> wrote in message news:vrq7j5940bhg9haf1j3i6fpv2m385mh3rb(a)4ax.com... > On Thu, 24 Dec 2009 10:42:42 -0500, "Daave" <daave(a)example.com> wrote: > >>Robin Bignall wrote: >>> On the subject of these messages: >>> >>> infection:documents and settings\robin bignall\cookies\index.dat >>> could >>> not be removed. file is no longer existent. >>> >>> appearing before the XP login screen, I have discovered how to stop >>> them occurring. That is to turn off the real-time background >>> protection in A-squared. >>> >>> I have no idea what is happening, but I assume something in >>> A-squared >>> is building a table (the number of messages I see seems to be >>> directly >>> proportional to the length of time the system is powered up) and >>> then >>> some component of XP, or, more likely, Kaspersky 2010, is running >>> through this table generating these messages. Either some weird >>> interaction or bug in either/both. >>> >>> The real-time guard of SAS works perfectly (or, at least, these >>> messages do not appear when it's running). >>> >>> Merry Christmas or its equivalent to all. >> >>Thanks for sharing the cause of the problem. >> >>You are probably aware that it is not recommended to run two or more >>real-time antispyware (or antivirus) programs simultaneously. I wonder >>if you disabled SAS (or Kaspersky 2010) completely but keep A-Squared >>with its real-time protection on, what the outcome would be. >> > I was aware of the problem running two antivirus programs > simultaneously, but didn't appreciate that it applied to malware too. > Having just installed Kaspersky 9.0.0.736 I'm reluctant to uninstall > it. I'll switch Asquared on again and see if the problem still > exists. SAS does not seem to affect these messages. It could even be affected by the order in which the suspects get loaded into memory. It kinda reminds me of the "Two Black Crows" routine about the race '...if I get there first, I'll draw a line in the dirt - if you get there first, you rub it out..'. Computer programs will actually try to do this when told to. |