From: PA Bear [MS MVP] on 31 Jan 2010 21:39 Forget the Nvidia update. For home users, no-charge support is available by calling 1-866-PCSAFETY (and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB978207). LOOK! => If your problem relates to a Cumulative Security Update for IE (e.g., KB978207), call the above number and ask to be transferred to the Consumer IE7 queue (which is 47830). Consumer Security Support home page & Microsoft Update Solution Center also offer support options https://consumersecuritysupport.microsoft.com/ http://support.microsoft.com/ph/6527#tab3 For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. Or you can... Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Mosssky wrote: > There are two updates. One optional (Nvidia Geforce 9200 Graphics Drivers) > ; > One important (Internet explorer 8 for vista). And both when i have tried > to > install them have resulted in failure to install. I have tried to install > both separately and, together both fail. Scan for updates also fails and, > prompts me telling me it encountered an unknown error with error code: > 80070490.
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