From: Amarjit Singh Amarjit on 25 Jan 2010 09:33 Five years on and this solutions still works, many thanks. "MowGreen [MVP]" wrote: > CORRECTION: > > Go to Start, Run, type in > > net stop wuauserv > > Click OK > > To start the Automatic Update service after renaming the Software > Distribution folder > > Go to Start, Run, type in > > net start wuauserv > > Click OK > > Sorry about that. > > MowGreen [MVP 2003-2006] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > MowGreen [MVP] wrote: > > > Malc, > > > > Try this - go to Start, Run, type in > > > > netstop wuauserv > > > > Click OK. > > Navigate to the WINDOWS\Software Distribution folder. Rename the > > Software Distribution folder to SoftwareDistribution.old . > > > > Go back to Start, Run, type in > > > > netstart wuauserv > > > > Click OK. Now try Windows Update. If the system can successfully update > > then you can delete the SoftwareDistribution.old folder afterwards. > > > > MowGreen [MVP 2003-2006] > > =============== > > *-343-* FDNY > > Never Forgotten > > =============== > > > > > > Malc wrote: > > > >> I'm trying to update a Win XP SP2 installation but since KB898461 > >> failed to install, all subsequent updates have also failed (898461 was > >> the new update installer). The installation is now 6 months out of > >> date... > >> > >> I've tried downloading the patch and running it locally but it fails > >> with a MessageBox ("The system cannot find the file specified"). I > >> don't know which file can't be found; my analysis of the log file is > >> that several aspects of the installation may have failed. > >> > >> Can you help? I've tried setting Windows\CurrentVersion\Setup\LogLevel > >> to 0x80006060 but I think it didn't add any detail to the log file. > >> I've tried emptying the DataStore and Download subdirectories in > >> SoftwareDistribution but it didn't help; neither did running the patch > >> in safe mode. > >> > >> Here's a typical log file. > >> > >> 1.641: > >> ================================================================================ > >> > >> 1.641: 2005/12/26 16:51:58.715 (local) > >> 1.641: c:\355571f7444f803dcd5cbb7c9951\update\update.exe (version > >> 6.1.22.4) > >> 1.656: Hotfix started with following command line: /log:c:\temp\log.txt > >> > >> 103.766: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed > >> with error 0x2 > >> 103.766: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed > >> with error 0x2 > >> 103.766: DoInstallation: CleanPFR failed: 0x2 > >> 103.812: SetProductTypes: InfProductBuildType=BuildType.IC > >> 103.812: SetAltOsLoaderPath: No section uses DirId 65701; done. > >> 103.875: DoInstallation: FetchSourceURL for > >> c:\355571f7444f803dcd5cbb7c9951\update\update_SP2GDR.inf failed > >> 103.875: CreateUninstall = 1,Directory = > >> C:\WINDOWS\$NtUninstallKB898461$ > >> 103.875: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll > >> failed: 0xe0000102 > >> 103.875: LoadFileQueues: QueueMigrationStageFiles failed: 0x00000003 > >> 103.875: InventoryThread: LoadFileQueues failed with error: 0x3 > >> 103.875: Inventory complete: ReturnStatus=3, 0 ticks > >> 103.875: Num Ticks for invent : 0 > >> 103.937: The system cannot find the path specified. > >> 115.672: Message displayed to the user: The system cannot find the path > >> specified. > >> 115.672: User Input: OK > >> 115.672: KB898461 installation did not complete. > >> 117.531: Message displayed to the user: KB898461 installation did not > >> complete. > >> 117.531: User Input: OK > >> 117.531: Update.exe extended error code = 0x3 > >> 117.531: Update.exe return code was masked to 0x643 for MSI custom > >> action compliance. > >> > >> Curiously, KB886185 has failed with similar errors since December > >> 2004... > >> > >> Thanks in advance for any help, > >> Malc > >> >
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