From: Amarjit Singh Amarjit on
Five years on and this solutions still works, many thanks.

"MowGreen [MVP]" wrote:

> CORRECTION:
>
> Go to Start, Run, type in
>
> net stop wuauserv
>
> Click OK
>
> To start the Automatic Update service after renaming the Software
> Distribution folder
>
> Go to Start, Run, type in
>
> net start wuauserv
>
> Click OK
>
> Sorry about that.
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> MowGreen [MVP] wrote:
>
> > Malc,
> >
> > Try this - go to Start, Run, type in
> >
> > netstop wuauserv
> >
> > Click OK.
> > Navigate to the WINDOWS\Software Distribution folder. Rename the
> > Software Distribution folder to SoftwareDistribution.old .
> >
> > Go back to Start, Run, type in
> >
> > netstart wuauserv
> >
> > Click OK. Now try Windows Update. If the system can successfully update
> > then you can delete the SoftwareDistribution.old folder afterwards.
> >
> > MowGreen [MVP 2003-2006]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> >
> > Malc wrote:
> >
> >> I'm trying to update a Win XP SP2 installation but since KB898461
> >> failed to install, all subsequent updates have also failed (898461 was
> >> the new update installer). The installation is now 6 months out of
> >> date...
> >>
> >> I've tried downloading the patch and running it locally but it fails
> >> with a MessageBox ("The system cannot find the file specified"). I
> >> don't know which file can't be found; my analysis of the log file is
> >> that several aspects of the installation may have failed.
> >>
> >> Can you help? I've tried setting Windows\CurrentVersion\Setup\LogLevel
> >> to 0x80006060 but I think it didn't add any detail to the log file.
> >> I've tried emptying the DataStore and Download subdirectories in
> >> SoftwareDistribution but it didn't help; neither did running the patch
> >> in safe mode.
> >>
> >> Here's a typical log file.
> >>
> >> 1.641:
> >> ================================================================================
> >>
> >> 1.641: 2005/12/26 16:51:58.715 (local)
> >> 1.641: c:\355571f7444f803dcd5cbb7c9951\update\update.exe (version
> >> 6.1.22.4)
> >> 1.656: Hotfix started with following command line: /log:c:\temp\log.txt
> >>
> >> 103.766: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed
> >> with error 0x2
> >> 103.766: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed
> >> with error 0x2
> >> 103.766: DoInstallation: CleanPFR failed: 0x2
> >> 103.812: SetProductTypes: InfProductBuildType=BuildType.IC
> >> 103.812: SetAltOsLoaderPath: No section uses DirId 65701; done.
> >> 103.875: DoInstallation: FetchSourceURL for
> >> c:\355571f7444f803dcd5cbb7c9951\update\update_SP2GDR.inf failed
> >> 103.875: CreateUninstall = 1,Directory =
> >> C:\WINDOWS\$NtUninstallKB898461$
> >> 103.875: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll
> >> failed: 0xe0000102
> >> 103.875: LoadFileQueues: QueueMigrationStageFiles failed: 0x00000003
> >> 103.875: InventoryThread: LoadFileQueues failed with error: 0x3
> >> 103.875: Inventory complete: ReturnStatus=3, 0 ticks
> >> 103.875: Num Ticks for invent : 0
> >> 103.937: The system cannot find the path specified.
> >> 115.672: Message displayed to the user: The system cannot find the path
> >> specified.
> >> 115.672: User Input: OK
> >> 115.672: KB898461 installation did not complete.
> >> 117.531: Message displayed to the user: KB898461 installation did not
> >> complete.
> >> 117.531: User Input: OK
> >> 117.531: Update.exe extended error code = 0x3
> >> 117.531: Update.exe return code was masked to 0x643 for MSI custom
> >> action compliance.
> >>
> >> Curiously, KB886185 has failed with similar errors since December
> >> 2004...
> >>
> >> Thanks in advance for any help,
> >> Malc
> >>
>