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From: EMILY POST FAN EMILY POST on 29 Apr 2010 07:27
I have never in my life seen an individual so rude as PABEAR (MVP)
PABEAR(a)gmail.com. I have seen rude and insulting, foul mouthed customers
booted but never a young man with a problem who continues to ask intelligent
questions and seems to by error have responded in an incorrect format.

This exchange is appalling and one senses that eventually MS had to allow
"Robert Aldwinkle (or is that another moniker for PABEAR). This is abusive
and immature. The person handling this question should never be in customer
service. perhaps they are some type of tecnical genius which the company
might employ in another capacity to make full use of his/her skill set.

I have always found MS MVP's to be knowledgeable, professional and
respectful to customers until now. This is the disgusting and insensitive
drivel of an overdeveloped egocentic self aggrandizer whom Microsoft needs to
dismiss before their reputation is harmed further.

I don't doubt that this will be little more than deleted or ignored but in a
world that is falling apart Mr. Einstein BEAR needs some work. Maybe Mr.
Ellison at Oracle should employ him as their customers are more tolerant of
being abused.

"Robert Aldwinckle" wrote:

> "jiger" <jiger(a)discussions.microsoft.com> wrote in message
> news:154F49D6-982B-4DEE-B684-5B43CF936863(a)microsoft.com...
> > I have installed the recent updates according to the above and I can see
> > that
> > they are installed in add/remove programs as well as under successful
> > uppdates under WUP. Still they turn up everytime I go to WUP as available
> > updates as if they were not installed!
> > Are they really installed or not?
>
> > What should I do?
>
>
> Use MBSA for a second opinion or use the corresponding KB article module
> information to assess whether you have all the modules still installed and
> not some regressed somehow. You could also activate verbose logging (ref.
> KB90293) and if necessary supplement those diagnostics with a ProcMon trace
> of them being created. Finally, it may be enough simply to redo the
> updates as manual installs. You could do that in a more controlled
> environment, e.g. offline and with minimal possible interferers (such as an
> AV app) running at the same time.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
> .
>
From: Harry Johnston [MVP] on 30 Apr 2010 00:01
On 2010-04-29 11:27 p.m., EMILY POST FAN wrote:

> I have never in my life seen an individual so rude as PABEAR (MVP)
> PABEAR(a)gmail.com.

... I don't see anything especially rude in this thread; out of curiosity, to
what are you referring?

> [...] The person handling this question should never be in customer
> service.

As far as I know, he isn't. :-)

> perhaps they are some type of tecnical genius which the company
> might employ in another capacity to make full use of his/her skill set.

MVPs are not Microsoft employees. Microsoft do not employ people to answer
questions in these newsgroups; all support is provided on a volunteer basis.

Harry.


>
> I have always found MS MVP's to be knowledgeable, professional and
> respectful to customers until now. This is the disgusting and insensitive
> drivel of an overdeveloped egocentic self aggrandizer whom Microsoft needs to
> dismiss before their reputation is harmed further.
>
> I don't doubt that this will be little more than deleted or ignored but in a
> world that is falling apart Mr. Einstein BEAR needs some work. Maybe Mr.
> Ellison at Oracle should employ him as their customers are more tolerant of
> being abused.
>
> "Robert Aldwinckle" wrote:
>
>> "jiger"<jiger(a)discussions.microsoft.com> wrote in message
>> news:154F49D6-982B-4DEE-B684-5B43CF936863(a)microsoft.com...
>>> I have installed the recent updates according to the above and I can see
>>> that
>>> they are installed in add/remove programs as well as under successful
>>> uppdates under WUP. Still they turn up everytime I go to WUP as available
>>> updates as if they were not installed!
>>> Are they really installed or not?
>>
>>> What should I do?
>>
>>
>> Use MBSA for a second opinion or use the corresponding KB article module
>> information to assess whether you have all the modules still installed and
>> not some regressed somehow. You could also activate verbose logging (ref.
>> KB90293) and if necessary supplement those diagnostics with a ProcMon trace
>> of them being created. Finally, it may be enough simply to redo the
>> updates as manual installs. You could do that in a more controlled
>> environment, e.g. offline and with minimal possible interferers (such as an
>> AV app) running at the same time.
>>
>>
>> Good luck
>>
>> Robert Aldwinckle
>> ---
>>
>> .
>>


--
Harry Johnston
http://harryjohnston.wordpress.com
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