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From: Helge Haensel on 15 Mar 2010 06:21

WindowsXP/HE/SP3, OfficeXP/Pro/SP3, VB5EE/SP3, CPU P4/2.8G, 1GB Ram
Hallo NG!
When trying to download kb977165 I always receive error code 0x8007010B
This happened already 7 times.
All other downloads of windows updates work without problems.
What could be wrong? Help via the Update help-page doesn't help.
Thanks for any advice.
Vy 73! Helge
--
Helge, DJ1WM



From: PA Bear [MS MVP] on 15 Mar 2010 10:25
[crosspost to Windows Update newsgroup]

0x8007010B - ERROR_DIRECTORY

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?

See the "How to obtain help..." and "Known Issues" section of
http://support.microsoft.com/kb/977165


Also see:

How to determine whether a computer is compatible with security update
977165
http://support.microsoft.com/kb/980966/

More: http://www.microsoft.com/security/updates/015/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Helge Haensel wrote:
> WindowsXP/HE/SP3, OfficeXP/Pro/SP3, VB5EE/SP3, CPU P4/2.8G, 1GB Ram
> Hallo NG!
> When trying to download kb977165 I always receive error code 0x8007010B
> This happened already 7 times.
> All other downloads of windows updates work without problems.
> What could be wrong? Help via the Update help-page doesn't help.
> Thanks for any advice.

From: hdnlan on 15 Mar 2010 14:42
Pa Bear. Thank you very much for this information.
hdnlan

"PA Bear [MS MVP]" wrote:

> [crosspost to Windows Update newsgroup]
>
> 0x8007010B - ERROR_DIRECTORY
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewall (if any)?
>
> Has a(another) Norton or McAfee application ever been installed on the
> computer (e.g., a free-trial version that came preinstalled when you bought
> it)?
>
> See the "How to obtain help..." and "Known Issues" section of
> http://support.microsoft.com/kb/977165
>
>
> Also see:
>
> How to determine whether a computer is compatible with security update
> 977165
> http://support.microsoft.com/kb/980966/
>
> More: http://www.microsoft.com/security/updates/015/
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> Helge Haensel wrote:
> > WindowsXP/HE/SP3, OfficeXP/Pro/SP3, VB5EE/SP3, CPU P4/2.8G, 1GB Ram
> > Hallo NG!
> > When trying to download kb977165 I always receive error code 0x8007010B
> > This happened already 7 times.
> > All other downloads of windows updates work without problems.
> > What could be wrong? Help via the Update help-page doesn't help.
> > Thanks for any advice.
>
> .
>
From: Helge Haensel on 16 Mar 2010 05:55
Am 15.03.2010, 15:25 Uhr, schrieb PA Bear [MS MVP] <PABearMVP(a)gmail.com>:

Thanks for information.

> [crosspost to Windows Update newsgroup]
>
> 0x8007010B - ERROR_DIRECTORY
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than
> Defender)? What third-party firewall (if any)?

I'm using Avira antvir on a daily basis and its guard is activated.
MS MRT is downloaded and executed (no alarms).
No third party firewall. Use broadband router. Windows firewall off.
>
> Has a(another) Norton or McAfee application ever been installed on the
> computer (e.g., a free-trial version that came preinstalled when you
> bought it)?

No.
>
> See the "How to obtain help..." and "Known Issues" section of
> http://support.microsoft.com/kb/977165

Will check that.
>
>
> Also see:
>
> How to determine whether a computer is compatible with security update
> 977165
> http://support.microsoft.com/kb/980966/

Will check that too.
>
> More: http://www.microsoft.com/security/updates/015/

Thanks agin.
Helge
From: Helge Haensel on 16 Mar 2010 06:11
Am 15.03.2010, 15:25 Uhr, schrieb PA Bear [MS MVP] <PABearMVP(a)gmail.com>:

> [crosspost to Windows Update newsgroup]
>
> 0x8007010B - ERROR_DIRECTORY
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than
> Defender)? What third-party firewall (if any)?
>
> Has a(another) Norton or McAfee application ever been installed on the
> computer (e.g., a free-trial version that came preinstalled when you
> bought it)?
>
> See the "How to obtain help..." and "Known Issues" section of
> http://support.microsoft.com/kb/977165
>
> Also see:
>
> How to determine whether a computer is compatible with security update
> 977165
> http://support.microsoft.com/kb/980966/

Your computer appears compatible with MSSB10-015 ....
>
> More: http://www.microsoft.com/security/updates/015/
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