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From: Dell Christopher on 22 May 2010 18:03
20" iMac, OS X

I know my way around a Windows PC, but a friend with this iMac is having the
following problem:

When she turns on the iMac, the login box comes up. Her user name is
already there but every time she tries to input her password, nothing
happens. Even though the cursor is in the password box, no typed characters
are recognized. As soon as she types the first character, the box then
fades into the background (i.e. no longer the dominant screen).

We tried new batteries in the keyboard, but still nothing. I really can't
figure this out, but I'm hoping someone with Mac OS expertise might offer
some guidance. All feedback is appreciated.

Thanks!


From: nospam on 22 May 2010 18:17
In article <O6CdnbAfUe8yyWXWnZ2dnUVZ_i2dnZ2d(a)earthlink.com>, Dell
Christopher <dellc99(a)aim.com> wrote:

> 20" iMac, OS X
>
> I know my way around a Windows PC, but a friend with this iMac is having the
> following problem:
>
> When she turns on the iMac, the login box comes up. Her user name is
> already there but every time she tries to input her password, nothing
> happens. Even though the cursor is in the password box, no typed characters
> are recognized. As soon as she types the first character, the box then
> fades into the background (i.e. no longer the dominant screen).
>
> We tried new batteries in the keyboard, but still nothing. I really can't
> figure this out, but I'm hoping someone with Mac OS expertise might offer
> some guidance. All feedback is appreciated.

try a wired usb keyboard, not bluetooth, and see if that makes a
difference.
From: Salmon Egg on 22 May 2010 20:23
In article <220520101517576913%nospam(a)nospam.invalid>,
nospam <nospam(a)nospam.invalid> wrote:

> In article <O6CdnbAfUe8yyWXWnZ2dnUVZ_i2dnZ2d(a)earthlink.com>, Dell
> Christopher <dellc99(a)aim.com> wrote:
>
> > 20" iMac, OS X
> >
> > I know my way around a Windows PC, but a friend with this iMac is having
> > the
> > following problem:
> >
> > When she turns on the iMac, the login box comes up. Her user name is
> > already there but every time she tries to input her password, nothing
> > happens. Even though the cursor is in the password box, no typed
> > characters
> > are recognized. As soon as she types the first character, the box then
> > fades into the background (i.e. no longer the dominant screen).
> >
> > We tried new batteries in the keyboard, but still nothing. I really can't
> > figure this out, but I'm hoping someone with Mac OS expertise might offer
> > some guidance. All feedback is appreciated.
>
> try a wired usb keyboard, not bluetooth, and see if that makes a
> difference.

I am not an expert on this subject but I have had similar problems in
the past. With a wireless keyboard, certain parts of the operating
system may have to work before the keyboard is recognized. Even with a
wired keyboard, You might have a problem. I once connected to my
computer through a USB PCI card. That keyboard was not recognized. I had
to use one of the built-in USB ports. Once the system was going, I could
plug into the USB card. I don't know enough about iMacs but I think you
cannot use expansion UBS cards.

If your mouse actually moves a cursor before login, select the desired
user with the mouse even if there is one user.

Another possibility is to have automatic log-in for a dummy user with
almost no privileges. I think it also possible to write an AppleScript
to automatically log-in and then log-out again. Then, with the system
running, the keyboard would be recognized.

Bill

--
An old man would be better off never having been born.
From: Graley on 23 May 2010 01:18
On 2010-05-23 08:03:22 +1000, "Dell Christopher" <dellc99(a)aim.com> said:

> 20" iMac, OS X
>
> I know my way around a Windows PC, but a friend with this iMac is having the
> following problem:
>
> When she turns on the iMac, the login box comes up. Her user name is
> already there but every time she tries to input her password, nothing
> happens. Even though the cursor is in the password box, no typed characters
> are recognized. As soon as she types the first character, the box then
> fades into the background (i.e. no longer the dominant screen).
>
> We tried new batteries in the keyboard, but still nothing. I really can't
> figure this out, but I'm hoping someone with Mac OS expertise might offer
> some guidance. All feedback is appreciated.
>
> Thanks!

This may be ridiculous, but some Macs are delvered with the password
blank. Perhaps the blank is the password. Also, look in system
preferences and set up the keboard as per above.

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