From: Johnw on
It happens that REM formulated :
> Does anyone still have a copy of the IP Agent that Steve Gibson had?
> It's no longer on his site (or I'm getting really blind).
>
download IP Agent Steve Gibson

http://www.google.com.au/#hl=en&q=download+IP+Agent+Steve+Gibson&meta=&aq=f&aqi=&aql=&oq=download+IP+Agent+Steve+Gibson&gs_rfai=&fp=29c7f60791cb2a7

http://www.svrops.com/svrops/dwnldoth.htm

Steve Gibson Utilities (Win9x/NT/2000/XP)
A set of 7 of Steve's popular utilities. IP Agent, Patchwork,
SocketToMe,
LeakTest, Trouble in Paradise (Tip), and more.

http://www.svrops.com/svrops/downloads/zipfiles/stvgib.zip


From: Caesar Romano on
IP2 is a small program that you can use to determine your IP addresses
- both WAN and LAN. What this means is that along with showing you the
traditional IP address that your computer is using in its local
environment (e.g. a LAN) it will also show you what your IP address is
from the perspective of an "outsider" on the Internet. This is in
contrast to the many tools and utilities available on the Internet
that simply return the LAN address, which is useless if somebody on
the Internet needs to connect to your computer.

http://keir.net/ip2.html
--
Work is the curse of the drinking class.
From: za kAT on
On Tue, 13 Apr 2010 03:04:20 -0500, Caesar Romano wrote:

> what your IP address is

Why is everybody wanting my IP address?

Trying to feel important,


John Stubbings
--
zakAT(a)pooh.the.cat - www.zakATsKopterChat.com
From: REM on

> VanguardLH <V(a)nguard.LH> wrote:

>If this is the great chore that you claim, you are not well-prepared for
>when users call you with real problems. This is a picyune task compared to
>most user calls. Someone claiming that they cannot describe to their users
>on how to double-click on a desktop icon with a particular logo or that such
>a task is so onerous means that so-called tech isn't worth a gnat's fart for
>support. What's odd is that you even need to get the user involved in
>telling you what is the current IP address for their workstation.

Ok, there's no real need to psychoanalyze me there, Vanguard. :)

There are folks who don't know what an icon is, my man.

You've evidently never seen a user that saves _everything_ to their
desktop, as far as your statement about clicking an icon go.

There are two of us covering 12 counties with about 800 users and
about 700 PCs. The two of us are also responsible for the network, all
servers and all VOIP systems. We're booked pretty solidly. :)

We just started using a centralized program that requires everyone to
use these PCs. Caretakers who have never seen a PC are suddenly
required to use them. This is ground zero as far as computer literacy
goes. I was there once myself, as were you. Even staff with Masters
degrees are sorely lacking the ability/experience to follow simple
instructions with the most basic of terms in many cases.

I'm simply trying to streamline the process to allow us minimal time
to identify and logon to whatever PC the call is concerning, so that
we can fix it and get on to the next caller.

>Why aren't you employing inventory software to monitor those hosts?

DHCP... that doesn't resolve very well.

As to "picayune task," well, that depends entirely on just how hard
you're being hammered and the abilities of those calling I'd suppose.

We do plan a new DNS server, but we're not treading water at the
moment. When we get a new person we have plans to improve the systems
that we just inherited.

For now we're just holding what we have and implementing small quick
fixes that will benefit us the most.

From: REM on

>Johnw <johnmattmel(a)gmail.com> wrote:

>It happens that REM formulated :
>> Does anyone still have a copy of the IP Agent that Steve Gibson had?
>> It's no longer on his site (or I'm getting really blind).
>>
>download IP Agent Steve Gibson

>http://www.google.com.au/#hl=en&q=download+IP+Agent+Steve+Gibson&meta=&aq=f&aqi=&aql=&oq=download+IP+Agent+Steve+Gibson&gs_rfai=&fp=29c7f60791cb2a7

>http://www.svrops.com/svrops/dwnldoth.htm

>Steve Gibson Utilities (Win9x/NT/2000/XP)
>A set of 7 of Steve's popular utilities. IP Agent, Patchwork,
>SocketToMe,
>LeakTest, Trouble in Paradise (Tip), and more.

>http://www.svrops.com/svrops/downloads/zipfiles/stvgib.zip

Thanks, John!

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