Looking: App to put network IP Address on monitor
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From: REM on 13 Apr 2010 09:06 > Caesar Romano <Spam(a)uce.gov> wrote: >IP2 is a small program that you can use to determine your IP addresses >- both WAN and LAN. What this means is that along with showing you the >traditional IP address that your computer is using in its local >environment (e.g. a LAN) it will also show you what your IP address is >from the perspective of an "outsider" on the Internet. This is in >contrast to the many tools and utilities available on the Internet >that simply return the LAN address, which is useless if somebody on >the Internet needs to connect to your computer. >http://keir.net/ip2.html Thanks, Vic!
From: GlowingBlueMist on 13 Apr 2010 10:30 On 4/13/2010 8:04 AM, REM wrote: > >> VanguardLH<V(a)nguard.LH> wrote: > >> If this is the great chore that you claim, you are not well-prepared for >> when users call you with real problems. This is a picyune task compared to >> most user calls. Someone claiming that they cannot describe to their users >> on how to double-click on a desktop icon with a particular logo or that such >> a task is so onerous means that so-called tech isn't worth a gnat's fart for >> support. What's odd is that you even need to get the user involved in >> telling you what is the current IP address for their workstation. > > Ok, there's no real need to psychoanalyze me there, Vanguard. :) > > There are folks who don't know what an icon is, my man. > > You've evidently never seen a user that saves _everything_ to their > desktop, as far as your statement about clicking an icon go. > > There are two of us covering 12 counties with about 800 users and > about 700 PCs. The two of us are also responsible for the network, all > servers and all VOIP systems. We're booked pretty solidly. :) > > We just started using a centralized program that requires everyone to > use these PCs. Caretakers who have never seen a PC are suddenly > required to use them. This is ground zero as far as computer literacy > goes. I was there once myself, as were you. Even staff with Masters > degrees are sorely lacking the ability/experience to follow simple > instructions with the most basic of terms in many cases. > > I'm simply trying to streamline the process to allow us minimal time > to identify and logon to whatever PC the call is concerning, so that > we can fix it and get on to the next caller. > >> Why aren't you employing inventory software to monitor those hosts? > > DHCP... that doesn't resolve very well. > > As to "picayune task," well, that depends entirely on just how hard > you're being hammered and the abilities of those calling I'd suppose. > > We do plan a new DNS server, but we're not treading water at the > moment. When we get a new person we have plans to improve the systems > that we just inherited. > > For now we're just holding what we have and implementing small quick > fixes that will benefit us the most. > You might want to take a look at the CrossLoop program that is found at: http://www.crossloop.com/ It is a commercial program that allows you total remote control of the software at the remote site's PC. True you do have to initially install a copy at the remote PC's as well as your host computer. You can try it for free with up to 5 computers if you want to see if it's compatible with your system's hardware packages. I use the free (5 PC limit) verison to support a couple of computers at a remote youth center and it really helps to be able to see the remote screen and have total keyboard/mouse control from your end while doing it. It sounds like your a candidate for the $99. unlimited version. I believe once the commercial version of the software is installed on the remote ends you would be able to hide the Icon and send the problem site an Email with a link they can click on that will let you take over and troubleshoot to your hearts content. The program's security keeps others out of the remote sites so that should not be a problem.
From: REM on 13 Apr 2010 11:03 > GlowingBlueMist <glowingbluemist(a)truely.invalid> wrote: >You might want to take a look at the CrossLoop program that is found at: >http://www.crossloop.com/ >It is a commercial program that allows you total remote control of the >software at the remote site's PC. True you do have to initially install >a copy at the remote PC's as well as your host computer. >You can try it for free with up to 5 computers if you want to see if >it's compatible with your system's hardware packages. >I use the free (5 PC limit) verison to support a couple of computers at >a remote youth center and it really helps to be able to see the remote >screen and have total keyboard/mouse control from your end while doing it. >It sounds like your a candidate for the $99. unlimited version. I >believe once the commercial version of the software is installed on the >remote ends you would be able to hide the Icon and send the problem site >an Email with a link they can click on that will let you take over and >troubleshoot to your hearts content. The program's security keeps >others out of the remote sites so that should not be a problem. We have kicked CrossLoop around. We use VPN for all PCs that are not directly on our network and VNC to logon as CrossLoop does. To use these quickly I just need the IP address of the PC in need. We use logical PC domain names, such as PLKMH-BreeAnn-LT. That tells me the PC is in Polk County in the Mental Health side, the user's name and that it's a laptop. Entering that name into VNC might log me onto someone else's PC, or none at all, or it might just hit the one I'm trying to log onto. If I have the IP I go straight to it without fail via VNC.
From: wasbit on 13 Apr 2010 11:25 "REM" <REMbranded(a)netscape.com> wrote in message news:ras6s5l8pvl5ruqpbmncku7p7bt4tvte9l(a)4ax.com... > > I've been wanting to do this for quite awhile. Our domain names don't > always resolve to the proper IP address a PC is on. It's getting old > talking folks through either giving the domain name or through running > IPconfig and giving us the IP address so that we can log on and fix > whatever needs attention. > > I'm playing around with BGInfo: > > http://technet.microsoft.com/en-us/sysinternals/bb897557.aspx > > It's not quite what I had hoped for. It doesn't handle the display of > two IP addresses very well. It does display it (or them) on the > desktop, though and that is what I'l looking for. "Look at your > desktop and read the IP address to me." Presto! > > Does anyone have other suggestions of small apps that might do this? I > can script it. > > I don't really want anything other than the IP address. BGInfo has all > sorts of stuff and is configurable, but it's a little clunky, which is > very surprising for a SysInternals app. > > TIA > > Does anyone still have a copy of the IP Agent that Steve Gibson had? > It's no longer on his site (or I'm getting really blind). ------------------------------------------------------------------------------ If I understand you correctly you want to be able to find the IP address of a workstation PC without any interaction from the user. I know nothing about domains (but I think of them as global LANs) so I may be talking out the back of my head. BGInfo is the only one that I know of that displays the IP on the desktop. There is a tray app : IPView - http://www.wimsprograms.com/programs.html#ipview20 & there are apps similar to Get My IP - http://www.soft.tahionic.com/download-get_my_ip/index.html which show internal/external IP addresses but require user interaction. There is also No-Ip (ffpu) - http://www.no-ip.com/ - http://www.no-ip.com/services/managed_dns/ If any of the above is suitable I'll go through my list (150+ apps) & sort out some more suggestions. Regards wasbit
From: POKO on 13 Apr 2010 11:29
In article <dn17s51ejncjc8tmovj89k76n9e31jifun(a)4ax.com>, REMbranded(a)netscape.com says... > > > REM <REMbranded(a)netscape.com> wrote: > > >http://gallery.technet.microsoft.com/ScriptCenter/en-us/c4aedd21-52a9-4cce-94e6-529af3aa0bba > > >They have lots of nifty scripts! > > That's just a small box that opens with the user IP. Life (for us) > would be so much simplier if I could find a small program that would > write the logon on the desktop background each user logon. > > Talking some of the folks through finding the icon for the script > above, clicking it, not freaking out and listing every icon on the PC > and then reading the IP address to me is more of a chore than you > might think. > > > Did you look at Nassau (sorry no url)? -- Best - POKO Manitoulin Island, Canada |