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From: CJB on 14 Mar 2010 16:42 Both of these are advertising free minutes and texts for same network calling. However in some forums customers are complaining that there are hidden charges such as connection fees of 15p that are charged every time a same network call is made. And apparently Lycamobile Plus (on O2) wont allow you to port an old number to them. Both Lyca and Lebara are heavily pushing their services, yet when I have asked the sales reps. about hidden connection charges, not allowing porting, problems with contacting cs staff, etc., they deny that there are any problems at all. Folk on the forums are also reporting very rude customer service staff that can't speak or understand English and who cut you off if an issue is at all contentious. We have to say that Giffgaff is amazing though - with a great service from the cs and technical staff. And we've heard that Asda call centre staff - based in the UK - are also very helpful indeed. CJB (still trying to find a viable replacement for Fresh)
From: Steve Terry on 14 Mar 2010 18:57 "CJB" <chrisjbrady(a)gmail.com> wrote in message news:46fd79c8-6caf-4c86-a9f2-688a2f6db2c7(a)t20g2000yqe.googlegroups.com... > Both of these are advertising free minutes and texts for same network > calling. However in some forums customers are complaining that there > are hidden charges such as connection fees of 15p that are charged > every time a same network call is made. > > And apparently Lycamobile Plus (on O2) wont allow you to port an old > number to them. > > Both Lyca and Lebara are heavily pushing their services, yet when I > have asked the sales reps. about hidden connection charges, not > allowing porting, problems with contacting cs staff, etc., they deny > that there are any problems at all. > > Folk on the forums are also reporting very rude customer service staff > that can't speak or understand English and who cut you off if an issue > is at all contentious. > > We have to say that Giffgaff is amazing though - with a great service > from the cs and technical staff. And we've heard that Asda call centre > staff - based in the UK - are also very helpful indeed. > > CJB (still trying to find a viable replacement for Fresh) > > If you are a heavy PAYG user you could look for a Three Flat12 sim for transfer. Completely free Voicemail, and free Skype. Adding Stretch �20 per month triples rates, giving you calls and text at around 4p. with 100 3 to 3 mins included. Obviously too good, as Three ringfenced it, Steve Terry -- Get a free Three 3pay Sim with �2 bonus after �10 top up http://freeagent.three.co.uk/stand/view/id/5276
From: Brian A on 15 Mar 2010 08:54 On Sun, 14 Mar 2010 22:57:52 +0000, Steve Terry wrote: > "CJB" <chrisjbrady(a)gmail.com> wrote in message > news:46fd79c8-6caf-4c86- a9f2-688a2f6db2c7(a)t20g2000yqe.googlegroups.com... >> Both of these are advertising free minutes and texts for same network >> calling. However in some forums customers are complaining that there >> are hidden charges such as connection fees of 15p that are charged >> every time a same network call is made. >> >> And apparently Lycamobile Plus (on O2) wont allow you to port an old >> number to them. >> >> Both Lyca and Lebara are heavily pushing their services, yet when I >> have asked the sales reps. about hidden connection charges, not >> allowing porting, problems with contacting cs staff, etc., they deny >> that there are any problems at all. >> >> Folk on the forums are also reporting very rude customer service staff >> that can't speak or understand English and who cut you off if an issue >> is at all contentious. >> >> We have to say that Giffgaff is amazing though - with a great service >> from the cs and technical staff. And we've heard that Asda call centre >> staff - based in the UK - are also very helpful indeed. >> >> CJB (still trying to find a viable replacement for Fresh) >> >> > If you are a heavy PAYG user you could look for a Three Flat12 sim for > transfer. Completely free Voicemail, and free Skype. > > Adding Stretch £20 per month triples rates, giving you calls and text at > around 4p. with 100 3 to 3 mins included. > > Obviously too good, as Three ringfenced it, > > Steve Terry Also, there's Vectone. As I read it, if you top up with £20, you get £40 credit. As the minutes and texts tariff is 5p that makes the effective cost 2.5p for a minute or a text. The cheapest PAYG? -- Please remove 'no_spam_' from email address. SAVE THE BBC Sign petition http://www.avaaz.org/en/save_the_bbc/
From: Brian A on 15 Mar 2010 19:51 On Mon, 15 Mar 2010 12:54:42 +0000, Brian A wrote: > On Sun, 14 Mar 2010 22:57:52 +0000, Steve Terry wrote: > >> "CJB" <chrisjbrady(a)gmail.com> wrote in message news:46fd79c8-6caf-4c86- > a9f2-688a2f6db2c7(a)t20g2000yqe.googlegroups.com... >>> Both of these are advertising free minutes and texts for same network >>> calling. However in some forums customers are complaining that there >>> are hidden charges such as connection fees of 15p that are charged >>> every time a same network call is made. >>> >>> And apparently Lycamobile Plus (on O2) wont allow you to port an old >>> number to them. >>> >>> Both Lyca and Lebara are heavily pushing their services, yet when I >>> have asked the sales reps. about hidden connection charges, not >>> allowing porting, problems with contacting cs staff, etc., they deny >>> that there are any problems at all. >>> >>> Folk on the forums are also reporting very rude customer service staff >>> that can't speak or understand English and who cut you off if an issue >>> is at all contentious. >>> >>> We have to say that Giffgaff is amazing though - with a great service >>> from the cs and technical staff. And we've heard that Asda call centre >>> staff - based in the UK - are also very helpful indeed. >>> >>> CJB (still trying to find a viable replacement for Fresh) >>> >>> >> If you are a heavy PAYG user you could look for a Three Flat12 sim for >> transfer. Completely free Voicemail, and free Skype. >> >> Adding Stretch £20 per month triples rates, giving you calls and text >> at around 4p. with 100 3 to 3 mins included. >> >> Obviously too good, as Three ringfenced it, >> >> Steve Terry > Also, there's Vectone. As I read it, if you top up with £20, you get £40 > credit. As the minutes and texts tariff is 5p that makes the effective > cost 2.5p for a minute or a text. The cheapest PAYG? I was wrong. I didn't see the catch! They then charge more for calls that are made using the 'free' credit. More smoke and mirrors!! -- Please remove 'no_spam_' from email address. SAVE THE BBC Sign petition http://www.avaaz.org/en/save_the_bbc/
From: Steve Terry on 16 Mar 2010 10:14 "Brian A" <no_spam_bca1000(a)hotmail.com> wrote in message news:m6qnn.50419$Ym4.43011(a)text.news.virginmedia.com... > On Sun, 14 Mar 2010 22:57:52 +0000, Steve Terry wrote: >> "CJB" <chrisjbrady(a)gmail.com> wrote in message >> news:46fd79c8-6caf-4c86- > a9f2-688a2f6db2c7(a)t20g2000yqe.googlegroups.com... >> If you are a heavy PAYG user you could look for a Three Flat12 sim for >> transfer. Completely free Voicemail, and free Skype. >> >> Adding Stretch �20 per month triples rates, giving you calls and text at >> around 4p. with 100 3 to 3 mins included. >> Obviously too good, as Three ringfenced it, >> Steve Terry > > Also, there's Vectone. As I read it, if you top up with �20, you get �40 > credit. As the minutes and texts tariff is 5p that makes the effective > cost 2.5p for a minute or a text. The cheapest PAYG? > > Vectone CS is beyond acceptable, if you get a problem which is likely, you'll soon wish you hadn't bothered with them. For heavy PAYG the best to look at are: GiffGaff, Lycamoble, Asda, Tesco. Although if you are credit worthy enough for Giff Gaff you might as well look for a cheap contract Steve Terry -- Get a free Three 3pay Sim with �2 bonus after �10 top up http://freeagent.three.co.uk/stand/view/id/5276
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