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From: Roy Smith on 25 Oct 2009 12:02
PA Bear [MS MVP] wrote:
> Crosspost much?
>
> When does your NAV subscription expire (assuming it hasn't expired
> already)?
>
>
> JoeDontKnow wrote:
>> This might or might not be an Outlook Express problem, but I don't know
>> because I only use email and no other program.
>>
>> Every time I send just one email, the MS Help thing for Outlook
>> Express pops
>> up and I have to close it. I have disabled the general Help thing that
>> opens
>> when you press the F1 key, but I still get this Help pop up for OE. I've
>> turned off the help thing in services.msc too.
>>
>> It's not a spyware problem and I have Norton Antivirus on the comp. So
>> any
>> other ideas or suggestions?


So which would you rather they do, cross-post or multi-post? I don't
get it, you guys complain about someone who posts a message in several
newsgroups (multi-post) and tell them they need to cross-post. Yet when
someone does cross-post as they should, you guys crawl all over him
about that! Although they did forget to set a followup flag to direct
all the replies to a specific newsgroup (which I have done) they at
least got their question out to several newsgroups in the proper manner.




--

Roy Smith
Windows XP Pro SP3
From: Jose on 25 Oct 2009 12:04
On Oct 24, 8:55 pm, "JoeDontKnow" <dontemailmedu...(a)aol.com.com>
wrote:
> This might or might not be an Outlook Express problem, but I don't know
> because I only use email and no other program.
>
> Every time I send just one email, the MS Help thing for Outlook Express pops
> up and I have to close it. I have disabled the general Help thing that opens
> when you press the F1 key, but I still get this Help pop up for OE. I've
> turned off the help thing in services.msc too.
>
> It's not a spyware problem and I have Norton Antivirus on the comp. So any
> other ideas or suggestions?
>
> thanks!

What help is the MS Help thing offering?

If I run OE and press F1 I get:

Introducing Outlook Express

Microsoft Outlook Express puts the world of online communication on
your desktop. Whether you want to exchange e-mail with colleagues and
friends or join newsgroups to trade ideas and information, the tools
you need are here.

Minimize back and forth Q&A and eliminate guesswork and assumptions:

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste
back here.

There will be some personal information (like System Name and User
Name), and whatever appears to
be private information to you, just delete from the pasted
information.

Other popular and respectable scanning softwares are:

Reduce the chances of malicious software by running some scans.

Download, install, update and do a full scan with these free malware
detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

These can be uninstalled later if desired.

From: JoeDontKnow on 26 Oct 2009 08:27
Hey Bruce...thanks alot for being the only one not wasting my time. I've
copied and pasted your response below in case any one else has a similar
problem and needs real help.

Creating a new identity--although it worked--was just a work around though.
The original problem is indeed gone, but the Main identity is still there. I
think you said I can delete it...but most novices aren't going to know how
to do that. I went into the relevant MS Identities folder and deleted it,
but you ought to reply telling others exactly how to do it so they will have
a 100% solution to the problem. Hopefully no one other than you will reply
though and further ruin the thread :)

To all you other clowns who hijacked my thread for your own stupid and
immature newsgroup "police" reasons, you're on my OE filter list..another
great thing about OE :)


----------------------

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages and Address Book from the old
identity and delete it.

Note: Do not use the word Main in the name of the new identity.

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

-----------------------------------------------------


From: "FromTheRafters" erratic on 26 Oct 2009 10:22
"JoeDontKnow" <dontemailmedudet(a)aol.com.com> wrote in message
news:%23y%23%238ejVKHA.2340(a)TK2MSFTNGP04.phx.gbl...

> Hopefully no one other than you will reply though and further ruin the
> thread :)
>
> To all you other clowns who hijacked my thread for your own stupid and
> immature newsgroup "police" reasons, you're on my OE filter
> list..another great thing about OE :)

Thank you for being so gracious to those you *asked* for suggestions.


From: Bruce Hagen on 26 Oct 2009 10:28
You're welcome. Posting only to an OE newsgroup would have saved you some
hassle. Creating a new identity is not a workaround. The default Main
identity has a few extra and unneeded registry keys and therefore becomes
more likely to become corrupt. Whenever I set up a new install, I create a
new identity right from the get-go and delete the Main ID. Never use it at
all.

To remove it, while in the new identity: File | Identities | Manage
Identities | Highlight the Main Identity and Remove.
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"JoeDontKnow" <dontemailmedudet(a)aol.com.com> wrote in message
news:%23y%23%238ejVKHA.2340(a)TK2MSFTNGP04.phx.gbl...
> Hey Bruce...thanks alot for being the only one not wasting my time. I've
> copied and pasted your response below in case any one else has a similar
> problem and needs real help.
>
> Creating a new identity--although it worked--was just a work around
> though. The original problem is indeed gone, but the Main identity is
> still there. I think you said I can delete it...but most novices aren't
> going to know how to do that. I went into the relevant MS Identities
> folder and deleted it, but you ought to reply telling others exactly how
> to do it so they will have a 100% solution to the problem. Hopefully no
> one other than you will reply though and further ruin the thread :)
>
> To all you other clowns who hijacked my thread for your own stupid and
> immature newsgroup "police" reasons, you're on my OE filter list..another
> great thing about OE :)
>
>
> ----------------------
>
> You may have a damaged identity especially if it is the default Main
> Identity. File | Identity | Add New Identity. Create a new one and test
> it.
> If all is well, you can import your messages and Address Book from the old
> identity and delete it.
>
> Note: Do not use the word Main in the name of the new identity.
>
> Bruce Hagen
> MS-MVP [Mail]
> Imperial Beach, CA
>
> -----------------------------------------------------
>
>

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