MS Office Picture Manager - won't open jpg files in Outlook
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From: AVos on 16 Mar 2010 22:53 Help! I am running XP and MS Office 2003. I have a new problem - whenever I try to open jpg files that were sent to me in an Outlook Email, I cannot open them by clicking on the attached jpg file. I know the file is okay, because if I save the jpg that gets emailed to me, then open it elsewhere (say, from my desktop or from my documents) it works fine then....but whenever I try to open that same file straight from an email that was received....I get the following error message: "MS Office Picture Manager has encountered a problem and needs to close. We are sorry for the inconvenience." It then prompts me to send the error report to Microsoft. Can anyone help me overcome this?
From: Herb Tyson [MVP] on 17 Mar 2010 08:30
See if this describes the problem: http://support.microsoft.com/kb/828386 Basically... this error can occur if your user permissions do not permit access to the internet temporary location where the jpg is stored when trying to open the file directly from the email. The article shown provides a resolution. Hope this helps. -- Herb Tyson MS MVP Author of the Word Bible Blog: http://word.herbtyson.com Web: http://www.herbtyson.com "AVos" <AVos(a)discussions.microsoft.com> wrote in message news:B44028E7-6C14-412F-930E-1CB5081BC4AF(a)microsoft.com... > Help! I am running XP and MS Office 2003. I have a new problem - > whenever I > try to open jpg files that were sent to me in an Outlook Email, I cannot > open > them by clicking on the attached jpg file. I know the file is okay, > because > if I save the jpg that gets emailed to me, then open it elsewhere (say, > from > my desktop or from my documents) it works fine then....but whenever I try > to > open that same file straight from an email that was received....I get the > following error message: "MS Office Picture Manager has encountered a > problem and needs to close. We are sorry for the inconvenience." It then > prompts me to send the error report to Microsoft. > > Can anyone help me overcome this? |