MS Office update 2000 -> 2003 killed Outlook Express
in [Windows XP]
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From: John H Meyers on 16 Jun 2010 12:28 Someone in my office has just had precisely the same experience as in the two reports below, where, on XP Pro/SP3, following an update of MS Office from "2000" to "2003," Outlook Express is never again functional, first complaining upon every launch "Unable to open the Address Book, The Address book may not be installed properly" and then also unable to create any outgoing message (whether new or a reply), always declaring "There was an error opening this message. An error has occurred." The following previous reports of identical incidents failed to produce any solution for OE, nor have I been able, after as much searching as I'm capable of imagining to try, to find any solution mentioned anywhere else. Identical previous reports: "Install of Office 2003 Pro killed Outlook Express" [Jan. 2004] http://groups.google.com/group/microsoft.public.office.setup/msg/1dc5f9c6bf0f975a "Can't create message in Outlook Express" [Feb. 2006] (after upgrading MS Office from 2000 to 2003) http://www.hardwareanalysis.com/content/topic/55096/ Since this problem seems to involve three things: XP, OE, and Office, should I also try other newsgroups (which?) Thanks! --
From: Bickford Schmeckler on 16 Jun 2010 13:58 Wow..posts from 2004 and 2006. "John H Meyers" <jhmeyers(a)nomail.invalid> wrote in message news:4C18FB94.2040208(a)nomail.invalid... : Someone in my office has just had precisely the same experience : as in the two reports below, where, on XP Pro/SP3, : following an update of MS Office from "2000" to "2003," : Outlook Express is never again functional, : first complaining upon every launch : "Unable to open the Address Book, : The Address book may not be installed properly" : and then also unable to create any outgoing message : (whether new or a reply), always declaring : "There was an error opening this message. An error has occurred." : : The following previous reports of identical incidents : failed to produce any solution for OE, nor have I been able, : after as much searching as I'm capable of imagining to try, : to find any solution mentioned anywhere else. : : Identical previous reports: : : "Install of Office 2003 Pro killed Outlook Express" [Jan. 2004] : http://groups.google.com/group/microsoft.public.office.setup/msg/1dc5f9c6bf0f975a : : "Can't create message in Outlook Express" [Feb. 2006] : (after upgrading MS Office from 2000 to 2003) : http://www.hardwareanalysis.com/content/topic/55096/ : : Since this problem seems to involve three things: XP, OE, and Office, : should I also try other newsgroups (which?) : : Thanks! : : --
From: John H Meyers on 16 Jun 2010 15:24 On 6/16/2010 12:58 PM: > Wow..posts from 2004 and 2006. Office 2003 has evidently not reformed itself to stop causing the same trouble as always. Now, do you have any useful information? --
From: Don Phillipson on 16 Jun 2010 13:12 "John H Meyers" <jhmeyers(a)nomail.invalid> wrote in message news:4C18FB94.2040208(a)nomail.invalid... > Someone in my office has just had precisely the same experience > as in the two reports below, where, on XP Pro/SP3, > following an update of MS Office from "2000" to "2003," > Outlook Express is never again functional, > first complaining upon every launch > "Unable to open the Address Book, > The Address book may not be installed properly" > and then also unable to create any outgoing message A solution worth trying is System Restore, to turn the calendar back to a date prior to the update of MS Office. The Office software will remain unchanged, although you might lose any Shortcuts/Hotkeys configured since the update; WAB (address book) and OE ought by this System Restore to be reconfigured as formerly i.e. in good working order. -- Don Phillipson Carlsbad Springs (Ottawa, Canada)
From: Peter Foldes on 16 Jun 2010 16:15
If you think a bit then you would realize that Windows 2000 came with OE5 and IE5. Of course if you do not know the Update that you are installing and which you never mentioned then obviously this issue will happen if you already had OE5 updated to OE6 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. http://www.microsoft.com/protect "John H Meyers" <jhmeyers(a)nomail.invalid> wrote in message news:4C1924DE.1010907(a)nomail.invalid... > On 6/16/2010 12:58 PM: > >> Wow..posts from 2004 and 2006. > > Office 2003 has evidently not reformed itself > to stop causing the same trouble as always. > > Now, do you have any useful information? > > -- |