MacBook Pro Random Shutdown... Any help?
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From: Norm on 24 Jun 2010 22:41 In article <jollyroger-113E7E.15073424062010(a)news.individual.net>, Jolly Roger <jollyroger(a)pobox.com> wrote: > The system log is at /var/log/system.log and will usually give you an > indication as to what is causing startup and low-level issues, where the > console log typically shows only issues you experience after you are > logged into your user account. > > Feel free to post *relevant portions* (entries that are time stamped > around the time of the occurrence, for instance) of the logs here if you > need help understanding them. We'll be glad to take a look and tell you > what we see. > OP Back. I used the installation of the OS X 10.6.4 Update to trigger the sudden shutdown. The Restart required was initiated on 6/24 at 10:02:39. At that point the desktop changes into the startup background so no time is available. After the Sudden Shutdown, I immediately launched the startup sequence which finished at 10:06:22. The following are selections from 3 logs. They don't mean much to me. But perhaps "you" will see some clues as the reason(s) for these sudden shutdowns. Thanks in advance. Database Searches /All messages 6/24/10 10:01:14 PM firefox-bin[355] Database (agilekeychain:/Users/lou/Library/Application Support/1Password/1Password.agilekeychain) load time [Cache]: 0.022 (106 objects) 6/24/10 10:02:39 PM com.apple.launchd.peruser.501[114] ([0x0-0x33033].com.apple.systempreferences[349]) Exited: Killed 6/24/10 10:02:39 PM com.apple.launchd.peruser.501[114] ([0x0-0x36036].com.apple.SoftwareUpdate[360]) Exited: Killed 6/24/10 10:02:39 PM com.apple.launchd[1] (com.apple.suhelperd[361]) Exited with exit code: 2 6/24/10 10:02:39 PM com.apple.launchd.peruser.501[114] ([0x0-0x13013].com.apple.iChatAgent[146]) Exited: Killed 6/24/10 10:02:39 PM SystemUIServer[119] [Warning] Disconnected from iChatAgent (remote)... 6/24/10 10:02:39 PM SystemUIServer[119] [Warning] �... disconnection from iChatAgent (remote) being handled by main thread 6/24/10 10:02:39 PM com.apple.launchd.peruser.501[114] (com.apple.AirPortBaseStationAgent[135]) Exited: Killed 6/24/10 10:02:39 PM 1PasswordAgent[136] Shutting down 1PasswordAgent 3.2.0.BETA-3 #30649 built May 19 2010 14:27:12 6/24/10 10:02:40 PM loginwindow[37] DEAD_PROCESS: 37 console 6/24/10 10:02:40 PM com.apple.SecurityServer[21] Session 0x22614e dead 6/24/10 10:02:40 PM com.apple.SecurityServer[21] Killing auth hosts 6/24/10 10:02:40 PM com.apple.SecurityServer[21] Session 0x22614e destroyed 6/24/10 10:02:40 PM /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[371] Login Window Application Started 6/24/10 10:02:40 PM kernel systemShutdown true 6/24/10 10:02:40 PM com.apple.SecurityServer[21] Session 0x226190 created 6/24/10 10:02:40 PM com.apple.SecurityServer[21] Session 0x226190 attributes 0x30 6/24/10 10:02:42 PM loginwindow[371] USER_PROCESS: 371 console 6/24/10 10:02:42 PM WindowServer[372] kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged. 6/24/10 10:02:42 PM com.apple.WindowServer[372] Thu Jun 24 22:02:42 75-129-105-203.dhcp.trcy.mi.charter.com WindowServer[372] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged. 6/24/10 10:05:42 PM kernel npvhash=4095 6/24/10 10:02:44 PM /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[381] PackageKit: ----- Begin install ----- 6/24/10 10:05:42 PM kernel PAE enabled 6/24/10 10:05:42 PM kernel Darwin Kernel Version 10.2.0: Tue Nov �3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386 6/24/10 10:05:42 PM kernel vm_page_bootstrap: 508997 free pages and 15291 wired pages 6/24/10 10:05:42 PM kernel standard timeslicing quantum is 10000 us 6/24/10 10:05:42 PM kernel mig_table_max_displ = 73 6/24/10 10:05:42 PM kernel AppleACPICPU: ProcessorId=0 LocalApicId=0 Enabled 6/24/10 10:05:42 PM kernel AppleACPICPU: ProcessorId=1 LocalApicId=1 Enabled 6/24/10 10:05:42 PM kernel calling mpo_policy_init for TMSafetyNet 6/24/10 10:05:42 PM kernel Security policy loaded: Safety net for Time Machine (TMSafetyNet) system.log Jun 24 22:01:14 75-129-105-203 firefox-bin[355]: Database (agilekeychain:/Users/lou/Library/Application Support/1Password/1Password.agilekeychain) load time [Cache]: 0.022 (106 objects) Jun 24 22:02:11 75-129-105-203 Software Update[360]: SWU: scan found 3 products:\n061-7310\n061-8057\nzzz061-8420 Jun 24 22:02:39 75-129-105-203 com.apple.launchd.peruser.501[114] ([0x0-0x33033].com.apple.systempreferences[349]): Exited: Killed Jun 24 22:02:39 75-129-105-203 com.apple.launchd.peruser.501[114] ([0x0-0x36036].com.apple.SoftwareUpdate[360]): Exited: Killed Jun 24 22:02:39 75-129-105-203 com.apple.launchd[1] (com.apple.suhelperd[361]): Exited with exit code: 2 Jun 24 22:02:39 75-129-105-203 com.apple.launchd.peruser.501[114] ([0x0-0x13013].com.apple.iChatAgent[146]): Exited: Killed Jun 24 22:02:39 75-129-105-203 SystemUIServer[119]: [Warning] Disconnected from iChatAgent (remote)... Jun 24 22:02:39 75-129-105-203 SystemUIServer[119]: [Warning] �... disconnection from iChatAgent (remote) being handled by main thread Jun 24 22:02:39 75-129-105-203 com.apple.launchd.peruser.501[114] (com.apple.AirPortBaseStationAgent[135]): Exited: Killed Jun 24 22:02:39 75-129-105-203 1PasswordAgent[136]: Shutting down 1PasswordAgent 3.2.0.BETA-3 #30649 built May 19 2010 14:27:12 Jun 24 22:02:40 75-129-105-203 loginwindow[37]: DEAD_PROCESS: 37 console Jun 24 22:02:40 75-129-105-203 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[371]: Login Window Application Started Jun 24 22:02:42 75-129-105-203 loginwindow[371]: USER_PROCESS: 371 console Jun 24 22:02:42 75-129-105-203 WindowServer[372]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged. Jun 24 22:02:42 75-129-105-203 com.apple.WindowServer[372]: Thu Jun 24 22:02:42 75-129-105-203.dhcp.trcy.mi.charter.com WindowServer[372] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged. Jun 24 22:02:42 75-129-105-203 Software Update[381]: Looking for products to install Jun 24 22:02:43 75-129-105-203 Software Update[381]: Performing preflight Jun 24 22:02:44 75-129-105-203 Software Update[381]: Preparing session Jun 24 22:02:44 75-129-105-203 Software Update[381]: Starting session Jun 24 22:05:19 localhost com.apple.launchd[1]: *** launchd[1] has started up. *** Jun 24 22:05:42 localhost DirectoryService[11]: Improper shutdown detected Jun 24 22:05:51 localhost mDNSResponder[18]: mDNSResponder mDNSResponder-214.0.2 (Dec 15 2009 16:58:07) starting Jun 24 22:05:53 localhost configd[14]: network configuration changed. Jun 24 22:05:53 LJS configd[14]: setting hostname to "LJS.local" Console Messages: 6/24/10 10:01:14 PM firefox-bin[355] reloadAllObjects 6/24/10 10:01:14 PM firefox-bin[355] Database (agilekeychain:/Users/lou/Library/Application Support/1Password/1Password.agilekeychain) load time [Cache]: 0.022 (106 objects) 6/24/10 10:02:39 PM com.apple.launchd.peruser.501[114] ([0x0-0x33033].com.apple.systempreferences[349]) Exited: Killed 6/24/10 10:02:39 PM com.apple.launchd.peruser.501[114] ([0x0-0x36036].com.apple.SoftwareUpdate[360]) Exited: Killed 6/24/10 10:02:39 PM com.apple.launchd[1] (com.apple.suhelperd[361]) Exited with exit code: 2 6/24/10 10:02:39 PM com.apple.launchd.peruser.501[114] ([0x0-0x13013].com.apple.iChatAgent[146]) Exited: Killed 6/24/10 10:02:39 PM SystemUIServer[119] [Warning] Disconnected from iChatAgent (remote)... 6/24/10 10:02:39 PM SystemUIServer[119] [Warning] �... disconnection from iChatAgent (remote) being handled by main thread 6/24/10 10:02:39 PM com.apple.launchd.peruser.501[114] (com.apple.AirPortBaseStationAgent[135]) Exited: Killed 6/24/10 10:02:39 PM 1PasswordAgent[136] Shutting down 1PasswordAgent 3.2.0.BETA-3 #30649 built May 19 2010 14:27:12 6/24/10 10:02:42 PM com.apple.WindowServer[372] Thu Jun 24 22:02:42 75-129-105-203.dhcp.trcy.mi.charter.com WindowServer[372] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged. 6/24/10 10:05:19 PM com.apple.launchd[1] *** launchd[1] has started up. *** 6/24/10 10:05:54 PM com.apple.SystemStarter[31] Starting Retrospect Client 6/24/10 10:05:54 PM com.apple.SystemStarter[31] Starting HP IO Monitor -- Norm
From: Wes Groleau on 24 Jun 2010 23:51 On 06-24-2010 12:07, Norm wrote: > When I try to install the downloaded OS X Update it gets about 25% of > progress bar when in battery mode and about 40% in AC when it expeiences > this random immediate shutdown. My wife had experienced this same That doesn't sound random to me. -- Wes Groleau Methods meddling by amateurs http://Ideas.Lang-Learn.us/WWW?itemid=889
From: Jolly Roger on 25 Jun 2010 06:52 In article <_uGdnVXOpYmjirnRnZ2dnUVZ_jGdnZ2d(a)speakeasy.net>, Norm <NOSPAM(a)nospam.invalid> wrote: > In article <jollyroger-113E7E.15073424062010(a)news.individual.net>, Jolly > Roger <jollyroger(a)pobox.com> wrote: > > > The system log is at /var/log/system.log and will usually give you an > > indication as to what is causing startup and low-level issues, where the > > console log typically shows only issues you experience after you are > > logged into your user account. > > > > Feel free to post *relevant portions* (entries that are time stamped > > around the time of the occurrence, for instance) of the logs here if you > > need help understanding them. We'll be glad to take a look and tell you > > what we see. > > OP Back. > > I used the installation of the OS X 10.6.4 Update to trigger the sudden > shutdown. > > The Restart required was initiated on 6/24 at 10:02:39. > > At that point the desktop changes into the startup background so no time is > available. > > After the Sudden Shutdown, I immediately launched the startup sequence which > finished at 10:06:22. > > The following are selections from 3 logs. They don't mean much to me. But > perhaps "you" will see some clues as the > reason(s) for these sudden shutdowns. > > Thanks in advance. (snip) > Jun 24 22:02:44 75-129-105-203 Software Update[381]: Starting session > Jun 24 22:05:19 localhost com.apple.launchd[1]: *** launchd[1] has started > up. *** > Jun 24 22:05:42 localhost DirectoryService[11]: Improper shutdown detected That's mighty peculiar. It appears the hard shutdown occurs right in the middle of the software update. Nothing in the logs you posted indicate why that might be happening though. This may be a hardware (battery, power manager, etc.) issue. -- Send responses to the relevant news group rather than email to me. E-mail sent to this address may be devoured by my very hungry SPAM filter. Due to Google's refusal to prevent spammers from posting messages through their servers, I often ignore posts from Google Groups. Use a real news client if you want me to see your posts. JR
From: Norm on 25 Jun 2010 13:21
In article <i012oe$lc3$1(a)news.eternal-september.org>, John McWilliams <jpmcw(a)comcast.net> wrote: > Are your fans on a lot? Not at all? Some but not a lot. > Your temp. gage is borked. Is that a statement or a question? > After > doing almost anything, the CPU will be well above 100 in my experience. > You may be running too hot, and that could be the cause of shutting > down. Also, do you generally run a lot of apps at once? Nope. Usually, just Firefox and Mail and then sometimes iChat and MS Word. > > Have you done a power manager reset? No. I'll give it a try. >IIRC, battery out, hold down power > button until it dings. I'd suggest you look at the Apple page on that > rather than rely on my memory. Thanks. -- Norm |