Maxtor OneTouch oddity(?)
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From: bella jonez on 2 Apr 2010 11:24 Chris Ridd <chrisridd(a)mac.com> wrote: > On 2010-04-02 10:17:11 +0100, Bella Jones said: > > > Chris Ridd <chrisridd(a)mac.com> wrote: > > >> What are Seagate going to send you in return, a > >> remanufactured/refurbished unit? > > > Yes. Think so. They are being v strict about correct packaging. > > That seems terribly unreasonable of them. They should be able to > accept it back if it was packaged sufficiently carefully and > undamaged. They're not trying to shirk their returns policy are they? They haven't exactly threatened not to honour, but have been v prescriptive. Fair enough drives are fragile, but they want an anti static bag, and those end bits that slot on. I'm cloning onto it now and it's taking hours. Must be due to new disk and 700 or so pics I put on there the other day .
From: Chris Ridd on 2 Apr 2010 13:31 On 2010-04-02 16:24:24 +0100, bella jonez said: > Chris Ridd <chrisridd(a)mac.com> wrote: >> On 2010-04-02 10:17:11 +0100, Bella Jones said: >> >>> Chris Ridd <chrisridd(a)mac.com> wrote: >>>>> What are Seagate going to send you in return, a >>>> remanufactured/refurbished unit? >>>> Yes. Think so. They are being v strict about correct packaging. >> >> That seems terribly unreasonable of them. They should be able to >> accept it back if it was packaged sufficiently carefully and >> undamaged. They're not trying to shirk their returns policy are they? > > They haven't exactly threatened not to honour, but have been v > prescriptive. Fair enough drives are fragile, but they want an anti > static bag, and those end bits that slot on. OK, so not /too/ bad. > I'm cloning onto it now and it's taking hours. Must be due to new disk > and 700 or so pics I put on there the other day . With only one drive working it'll be reading at half the speed. -- Chris
From: bella jonez on 2 Apr 2010 17:18
Chris Ridd <chrisridd(a)mac.com> wrote: > On 2010-04-02 16:24:24 +0100, bella jonez said: > > > Chris Ridd <chrisridd(a)mac.com> wrote: > >> On 2010-04-02 10:17:11 +0100, Bella Jones said: > >> >>> Chris Ridd <chrisridd(a)mac.com> wrote: > >>>>> What are Seagate going to send you in return, a > >>>> remanufactured/refurbished unit? > >>>> Yes. Think so. They are being v strict about correct packaging. > >> >> That seems terribly unreasonable of them. They should be able to > >> accept it back if it was packaged sufficiently carefully and > >> undamaged. They're not trying to shirk their returns policy are > > > they? > > > They haven't exactly threatened not to honour, but have been v > > prescriptive. Fair enough drives are fragile, but they want an anti > > static bag, and those end bits that slot on. > > OK, so not /too/ bad. > > > I'm cloning onto it now and it's taking hours. Must be due to new > > disk > > and 700 or so pics I put on there the other day . > > With only one drive working it'll be reading at half the speed. Well I'm cloning onto another drive in preparation for sending the semi- bust one back. |