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From: dez on 23 May 2010 12:07
hi there is no point doing something that doesnt work that article stats that
doing that did not solve the problem so y would i try a fix that clearly
doesnt work
From: PA Bear [MS MVP] on 23 May 2010 14:33
Maybe it'll work for you?

Or you could...

See the "How to obtain help" section of
http://support.microsoft.com/kb/974417

For home users, no-charge support is available by calling 1-866-PCSAFETY
(1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
States and in Canada or by contacting your local Microsoft subsidiary.
There is no-charge for support calls that are associated with security
updates. When you call, clearly state that your problem is related to a
Security Update and cite the update's KB number (e.g., KB974417).

Or you can...

Start a free Windows Update support incident email request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Customers who experience issues installing Microsoft security updates also
can visit the following page for assistance:
https://consumersecuritysupport.microsoft.com/

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

dez wrote:
> hi there is no point doing something that doesnt work that article stats
> that doing that did not solve the problem so y would i try a fix that
> clearly doesnt work

From: Susan Bradley on 24 May 2010 01:16
dez wrote:
> hi there is no point doing something that doesnt work that article stats that
> doing that did not solve the problem so y would i try a fix that clearly
> doesnt work
>
Can you see if you can dig out the log files for this update (prob in
the temp file locations) and email it to me?
From: dez on 24 May 2010 04:29
what temp folder would it be in the only 1 i can find on this machine is the
temp internet files folder is this the right 1 the pc seems fine as the
updates do install it just seems to be stuck in a wee loop with the same
update poping up all the time

"Susan Bradley" wrote:

> dez wrote:
> > hi there is no point doing something that doesnt work that article stats that
> > doing that did not solve the problem so y would i try a fix that clearly
> > doesnt work
> >
> Can you see if you can dig out the log files for this update (prob in
> the temp file locations) and email it to me?
> .
>
From: dez on 24 May 2010 04:47
hi i was just about to try the fix u suggested i read that artical in detail
searched my pc add remove programs & the regedit looking for the update that
is mentioned on the link uyou posted it reffers to update KB976569
surprisingly i cant find it in my system its not installed windows updates
doesnt offer it to me could this problem be someting to do with that its a 64
bit amd athlon dual core procesor & motherboard running a 32 bit windows

"PA Bear [MS MVP]" wrote:

> Do as Matthis did:
> http://groups.google.com/group/microsoft.public.windowsupdate/msg/c1c4c169ea45f211
>
> dez wrote:
> >> i keep getting this update every few min from the automatic updates on xp
> >> pro sp3
> >> this update is installed & it appears in the registry & in the add remove
> >> programs it installs says it installed succesfully but it keeps coming up
> >> i
> >> have tryed removing it from the reg & uninstalling it from add remove
> >> program & reinstalling it but this update wont stop coming in any ideas
> >> on how to stop this from poping up every 2 min the update is
> > Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows
> > 2000, Windows Server 2003, and Windows XP (KB974417)
>
> .
>
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