Microsoft Office won't launch from backup clone
in [Mac Applications]
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From: j on 29 Jan 2010 14:43 I've made a bootable backup clone of my entire hard drive onto an external firewire Lacie drive using SilverKeeper. When booting from the external drive, everything seems to work fine, except for Microsoft Office. On launch, Word bounces once in the dock then disappears. Same for Excel (I haven't tried the others). Is this some sort of anti-piracy measure, or have I screwed up my backup in some way? The whole point of having a bootable backup clone is that I could carry on working after a hard drive failure. But this throws a spanner in the works. Everything else seems to work as normal. Any suggestions?
From: Erik Richard Sørensen on 29 Jan 2010 16:35 j wrote: > I've made a bootable backup clone of my entire hard drive onto an > external firewire Lacie drive using SilverKeeper. > > When booting from the external drive, everything seems to work fine, > except for Microsoft Office. On launch, Word bounces once in the dock > then disappears. Same for Excel (I haven't tried the others). > > Is this some sort of anti-piracy measure, or have I screwed up my backup > in some way? > > The whole point of having a bootable backup clone is that I could carry > on working after a hard drive failure. But this throws a spanner in the > works. Everything else seems to work as normal. I have had the same problem. - Here it turned out to be the latest update (Microsoft Office 2008 12.2.3) that fucked it totally up. I too launched it from another drive - it bounced and then nothing else but an error message telling me that I had to buy a _new_ lidcense - not just a license -, if I would continue to use the application... - And what worse was - when I tried to launch it from my bootdisk, it was also fucked up.:-(! Yes, it is a sort of 'anti-piracy' that was installed along with the latest update, - can't remember the name of that script anymore... The only solution is to re-install the original version from the CD, enter your license code, and download and run the updates manually except the very latest ver. 12.2.3. Disabnle AutoUpdate, and it'll run fine again from anyh disk. Download these updates Microsoft Office 2008 for Mac Service Pack 1 (12.1.0) http://www.microsoft.com/mac/downloads.mspx?pid=Mactopia_Office2008&fid=395D1487-A3A6-4106-A0F8-4D6E1D6D89D2#viewer Microsoft Office 2008 for Mac Service Pack 2 (12.2.0) http://www.microsoft.com/mac/downloads.mspx?pid=Mactopia_Office2008&fid=300133BB-B5F7-4946-BB7B-B0C6C6D6E28C#viewer I don't use MSOffice much anymore, but keep it just to be able to open those nasty XML and .docx files... - Else I've totally switched to run OpenOffice 3.2 + NisusWriter Pro... HTH, Cheers, Erik Richard -- ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Erik Richard Sørensen, Member of ADC, <mac-manNOSP(a)Mstofanet.dk> NisusWriter - The Future In Multilingual Text Processing - www.nisus.com OpenOffice.org - The Modern Productivity Solution - www.openoffice.org ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
From: j on 29 Jan 2010 17:03 Erik Richard S�rensen <NOSPAM(a)NOSPAM.dk> wrote: > j wrote: > > When booting from the external drive, everything seems to work fine, > > except for Microsoft Office. > > I have had the same problem. - Here it turned out to be the latest > update (Microsoft Office 2008 12.2.3) that fucked it totally up. Thanks for all that information. At least I know I'm not going mad. It really riles me that I've paid Microsoft 70 quid for a bloated, unpredictable, unstable, buggy heap of. I'd say 80 per cent of the time I've spent with this software since I bought it has been involved with sorting out problems. I wouldn't trust it with a shopping list. In contrast, I've just spent 8 days working on a 70-page InDesign document: the whole time, not one problem. It worked flawlessly. Rant over. Thanks again.
From: John McGhie on 30 Jan 2010 05:45 This is an issue with "Bootable clones" that affects a few bits of software, Microsoft Office is one of them. The issue is that you have copied the PREFERENCES to the backup. The Prefs are specific to a particular computer and disk: they link all the bits together. You need to delete the Prefs from the clone, then launch the office applications. They will then write a new set of Prefs dedicated to the disk they are now on. After that, it will be fine. Cheers On 30/01/10 6:43 AM, in article 1jd3ifa.jeem38119zu64N%j1(a)macunlimited.net, "j" <j1(a)macunlimited.net> wrote: > I've made a bootable backup clone of my entire hard drive onto an > external firewire Lacie drive using SilverKeeper. > > When booting from the external drive, everything seems to work fine, > except for Microsoft Office. On launch, Word bounces once in the dock > then disappears. Same for Excel (I haven't tried the others). > > Is this some sort of anti-piracy measure, or have I screwed up my backup > in some way? > > The whole point of having a bootable backup clone is that I could carry > on working after a hard drive failure. But this throws a spanner in the > works. Everything else seems to work as normal. > > Any suggestions? This email is my business email -- Please do not email me about forum matters unless you intend to pay! -- John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer, McGhie Information Engineering Pty Ltd Sydney, Australia. | Ph: +61 (0)4 1209 1410 +61 4 1209 1410, mailto:john(a)mcghie.name
From: aRKay on 30 Jan 2010 07:45
In article <C78A58EE.4C8B%john(a)mcghie.name>, John McGhie <john(a)mcghie.name> wrote: > This is an issue with "Bootable clones" that affects a few bits of software, > Microsoft Office is one of them. > > The issue is that you have copied the PREFERENCES to the backup. The Prefs > are specific to a particular computer and disk: they link all the bits > together. > > You need to delete the Prefs from the clone, then launch the office > applications. They will then write a new set of Prefs dedicated to the disk > they are now on. > > After that, it will be fine. > > Cheers > > > On 30/01/10 6:43 AM, in article 1jd3ifa.jeem38119zu64N%j1(a)macunlimited.net, > "j" <j1(a)macunlimited.net> wrote: > > > I've made a bootable backup clone of my entire hard drive onto an > > external firewire Lacie drive using SilverKeeper. > > > > When booting from the external drive, everything seems to work fine, > > except for Microsoft Office. On launch, Word bounces once in the dock > > then disappears. Same for Excel (I haven't tried the others). > > > > Is this some sort of anti-piracy measure, or have I screwed up my backup > > in some way? > > > > The whole point of having a bootable backup clone is that I could carry > > on working after a hard drive failure. But this throws a spanner in the > > works. Everything else seems to work as normal. > > > > Any suggestions? > > This email is my business email -- Please do not email me about forum > matters unless you intend to pay! > > -- > > John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer, > McGhie Information Engineering Pty Ltd > Sydney, Australia. | Ph: +61 (0)4 1209 1410 > +61 4 1209 1410, mailto:john(a)mcghie.name I am not sure who has the issue; however, it sounds like the software that created the clone did you no favors. I have been able to run Office 2008 from a backup hard drive that was cloned using SuperDuper. You did not define what you used to create the clone. I suspect that is your problem. |