Prev: how can i disable exchange server
Next: Creating Suitable Certificates for SCOM Gateway in SBS 2008
From: cksawyer on 31 Mar 2010 01:19

I'm having the same problem. I'm on a TouchPro 2. Worked fine with WM
6.1. then I upgraded to 6.5 and then the trouble began. That phone would
at least contact the server and try to sync, but did so incompletely and
only intermittently. The T-mobile sent me another phone with 6.5 factory
installed. That is when I started getting this error message - brand
new virgin phone with no apps or other settings changed off factory
defaults - still can't find the server. The they sent me another one
thinking it might have been a hardware issue. Guess what?? Same error
message.

I'm stumped. Is this a WM6.5 issue? But if that were the case, there
would have already been a stampede of calls with similar issues - but
"no know issues to date I'm told"

Exchange server provider is stumped. T-mobile is stumped? I'm stumped?
Anyone out there NOT stumped by this??

IF SO, PLEASE CLUE ME IN ON THE SECRET!!!???


--
cksawyer
------------------------------------------------------------------------
cksawyer's Profile: http://forums.techarena.in/members/202347.htm
View this thread: http://forums.techarena.in/small-business-server/734938.htm

http://forums.techarena.in

From: SuperGumby [SBS MVP] on 31 Mar 2010 03:09
I'm tempted not to answer this because it has been broken away from the
original by useless web forum rubbish, however.

In AS you will probably see that the status is 'Waiting for Network'. If so:

In AS on the phone:
Menu, Options, highlight Microsoft Exchange, Settings, Next, Next, Menu,
Advanced.

The 3rd item is probably set to 'Direct', change it to 'Internet'.

Now I gotta find the original question it applies to. You can shove web
forums where the sun don't shine, use a newsreader connected to the
microsoft news server.

"cksawyer" <cksawyer.48oepc(a)DoNotSpam.com> wrote in message
news:cksawyer.48oepc(a)DoNotSpam.com...
>
> I'm having the same problem. I'm on a TouchPro 2. Worked fine with WM
> 6.1. then I upgraded to 6.5 and then the trouble began. That phone would
> at least contact the server and try to sync, but did so incompletely and
> only intermittently. The T-mobile sent me another phone with 6.5 factory
> installed. That is when I started getting this error message - brand
> new virgin phone with no apps or other settings changed off factory
> defaults - still can't find the server. The they sent me another one
> thinking it might have been a hardware issue. Guess what?? Same error
> message.
>
> I'm stumped. Is this a WM6.5 issue? But if that were the case, there
> would have already been a stampede of calls with similar issues - but
> "no know issues to date I'm told"
>
> Exchange server provider is stumped. T-mobile is stumped? I'm stumped?
> Anyone out there NOT stumped by this??
>
> IF SO, PLEASE CLUE ME IN ON THE SECRET!!!???
>
>
> --
> cksawyer
> ------------------------------------------------------------------------
> cksawyer's Profile: http://forums.techarena.in/members/202347.htm
> View this thread:
> http://forums.techarena.in/small-business-server/734938.htm
>
> http://forums.techarena.in
>


From: Ace Fekay [MVP-DS, MCT] on 1 Apr 2010 16:11
"cksawyer" <cksawyer.48oepc(a)DoNotSpam.com> wrote in message news:cksawyer.48oepc(a)DoNotSpam.com...
>
> I'm having the same problem. I'm on a TouchPro 2. Worked fine with WM
> 6.1. then I upgraded to 6.5 and then the trouble began. That phone would
> at least contact the server and try to sync, but did so incompletely and
> only intermittently. The T-mobile sent me another phone with 6.5 factory
> installed. That is when I started getting this error message - brand
> new virgin phone with no apps or other settings changed off factory
> defaults - still can't find the server. The they sent me another one
> thinking it might have been a hardware issue. Guess what?? Same error
> message.
>
> I'm stumped. Is this a WM6.5 issue? But if that were the case, there
> would have already been a stampede of calls with similar issues - but
> "no know issues to date I'm told"
>
> Exchange server provider is stumped. T-mobile is stumped? I'm stumped?
> Anyone out there NOT stumped by this??
>
> IF SO, PLEASE CLUE ME IN ON THE SECRET!!!???
>
>
> --
> cksawyer
> ------------------------------------------------------------------------
> cksawyer's Profile: http://forums.techarena.in/members/202347.htm
> View this thread: http://forums.techarena.in/small-business-server/734938.htm
>
> http://forums.techarena.in
>



CKSawyer,

Since we can't see the original thread, as SuperGumby said, which I also agree that you *REALLY* should start your own thread indicating the errors YOU are seeing on YOUR phone, as well as config info such as what version of Exchange, do YOU have an SSL cert, and if so, is it a self-signed cert created by SBS, or an actual real cert purchased and installed in SBS/Exchange or IIS, do you have SSL forced in IIS, etc.

Keep in mind, you cannot have require SSL enabled on all sub folders in IIS. That can possibly break AS connectivity, as well as the ability to administer public folders, among other things.

That said, what I can suggest is to make sure the URL is set properly, and that the URL actually can be resolved to your SBS WAN IP.

Test the URL in IE:
http://servername.domain.com/oma
Does it prompt for credentials?

Ultimately, check if your SBS, or even if it is not SBS (you've never indicated if it is), Exchange services are properly setup at Microsoft's Exchange test site:

Microsoft Exchange Server Remote Connectivity Analyzer
https://www.testexchangeconnectivity.com/

Also,



--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and confers no rights.

Please reply back to the newsgroup or forum for collaboration benefit among responding engineers, and to help others benefit from your resolution.

Ace Fekay, MVP, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA 2003/2000, MCSA Messaging 2003
Microsoft Certified Trainer
Microsoft MVP - Directory Services

If you feel this is an urgent issue and require immediate assistance, please contact Microsoft PSS directly. Please check http://support.microsoft.com for regional support phone numbers.
 | 
Pages: 1
Prev: how can i disable exchange server
Next: Creating Suitable Certificates for SCOM Gateway in SBS 2008