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From: John on 18 Nov 2009 14:06 "Charles W Davis" <newsgroup(a)anthemwebs.com> wrote in message news:C98203C4-3CAF-4286-A78D-72EDDC0B9883(a)microsoft.com... > > The tower was brought to my place last evening. I started by replacing two > 256MB chips with two 1GB chips. > Every time one touched Internet Explorer 6 to resize the screen would go > all > squigly and lock up. If I were you, at this point I'd put the original RAM back on before continuing to make a ton of other changes.
From: LVTravel on 18 Nov 2009 17:46 "Charles W Davis" <newsgroup(a)anthemwebs.com> wrote in message news:C98203C4-3CAF-4286-A78D-72EDDC0B9883(a)microsoft.com... > > From: "Charles W Davis" <newsgroup(a)anthemwebs.com> > Subject: Gateway computer problem > Date: Wednesday, November 18, 2009 7:23 AM > > Computer Club member's computer. Gateway 310. > > The tower was brought to my place last evening. I started by replacing two > 256MB chips with two 1GB chips. > Every time one touched Internet Explorer 6 to resize the screen would go > all > squigly and lock up. In Save mode, I installed Firefox and was able to > check > with Gateway for an update to the video driver. Oops! Gateway sold that > division to MPC Corporation which has liquidated. > > In safe mode I was able to remove 15 medium problems with Malwarebytes > installed from USB Flash. McAfee wouldn't update, couldn't be removed with > Add or Remove programs. Finally used their removal program (carried on my > USB Flash) and removed it. I then installed the Free AVG 9 Anti-virus and > was able to do a complete scan in command line mode in Safe mode. As AVG > was > installing it notified me that it couldn't continue with the clock > setting. > Set the clock and continued. Have since replaced the CMOS battery. Clock > setting is now stable. Automatic updates brought in 25 updates which > installed without opening IE. IE8 was installed. > > Restarted in normal mode and went to Windows update, IE8 again opened in a > very small window and as soon as I attempted to resize it, the screeen > locked up for the umteenth time. I restarted in Safe mode and set the size > for IE8 to full screen. Restarted in normal mode, but IE8 still opened in > the small size. > > Firefox gives no problems, even when resizing. > > Finally, my monitor is the HP 2709m which may be the problem. Otherwise > the > computer runs like a champ. > > Any thoughts will be appreciated... > > Sounds like you still have malware installed. The Gateway 310 uses an Intel chipset according to Gateway's support site. Go to Gateway's web site here: http://support.gateway.com/support/drivers/ddaStep.asp?Tab=All and insert the pertinent information relating to your model and OS. Look at the chipset information that is displayed for the motherboard and the video. Note that there are different models of the 310 so ensure that you have the exact model information from the back panel label. Look on Intel's support web site for the latest drivers for the chipset in the motherboard. Start here: http://www.intel.com/p/en_US/support?iid=gg_work+home_support_downloads
From: Paul on 18 Nov 2009 20:13 Charles W Davis wrote: > > From: "Charles W Davis" <newsgroup(a)anthemwebs.com> > Subject: Gateway computer problem > Date: Wednesday, November 18, 2009 7:23 AM > > Computer Club member's computer. Gateway 310. > > The tower was brought to my place last evening. I started by replacing two > 256MB chips with two 1GB chips. > Every time one touched Internet Explorer 6 to resize the screen would go > all > squigly and lock up. In Save mode, I installed Firefox and was able to > check > with Gateway for an update to the video driver. Oops! Gateway sold that > division to MPC Corporation which has liquidated. > > In safe mode I was able to remove 15 medium problems with Malwarebytes > installed from USB Flash. McAfee wouldn't update, couldn't be removed with > Add or Remove programs. Finally used their removal program (carried on my > USB Flash) and removed it. I then installed the Free AVG 9 Anti-virus and > was able to do a complete scan in command line mode in Safe mode. As AVG > was > installing it notified me that it couldn't continue with the clock setting. > Set the clock and continued. Have since replaced the CMOS battery. Clock > setting is now stable. Automatic updates brought in 25 updates which > installed without opening IE. IE8 was installed. > > Restarted in normal mode and went to Windows update, IE8 again opened in a > very small window and as soon as I attempted to resize it, the screeen > locked up for the umteenth time. I restarted in Safe mode and set the size > for IE8 to full screen. Restarted in normal mode, but IE8 still opened in > the small size. > > Firefox gives no problems, even when resizing. > > Finally, my monitor is the HP 2709m which may be the problem. Otherwise > the > computer runs like a champ. > > Any thoughts will be appreciated... > > Any time you change the RAM in a computer, your first test should be a couple passes of memtest86+ (the test will run forever, until you stop it). In the past, Test 5 seems to do most of the testing, and is the one most likely to uncover a problem. You can advance to Test 5 if you want to speed things up. http://www.memtest.org The test is available for floppy or CD. If the machine didn't have a floppy, you could use the CD version. The CD could be ejected, once the test starts. One article I saw in a search, says the Gateway 310 motherboard is the "Thrasher" model. I got some info here. Chipset is 845GV, where the "graphics value" says there is no AGP slot. The 845GV would either use its built-in graphics in the Northbridge chip, or you would rely on a replacement PCI video card as a substitute for it. http://www.barebonekit.net/itemdesc.asp?ic=MB4GWTHRASHER&eq=&Tp= You can use CPUZ to get more information about the RAM you installed. Under the right-most tab, is an option to save a report of all the information that CPUZ can find. If you post the SPD tables for the RAM you installed, I can tell you a little bit about them. While most of the info about the RAM, is in human readable form in one of the CPUZ screens, there is a little extra info in the SPD table. http://www.cpuid.com/cpuz.php The SPD table looks like this, and there would be a table per memory module. There is 256 bytes of data in an SPD, of which the first (length) byte, tells you not all of the table is useful info. Typically 128 bytes are used. 0x80 hex = 128 decimal. Dump Module #1 0 1 2 3 4 5 6 7 8 9 A B C D E F 00 80 08 07 0D 0A 02 40 00 04 60 70 00 82 08 00 01 10 0E 04 0C 01 02 20 00 75 70 00 00 48 30 48 2A 40 20 75 75 45 45 00 00 00 00 00 3C 48 30 2D 55 00 00 30 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 57 40 7F 7F 7F 83 00 00 00 00 01 20 20 20 20 20 20 20 50 20 20 20 20 20 20 20 20 20 20 20 00 00 00 00 00 60 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 70 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 80 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 90 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 A0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 B0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 D0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 E0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 F0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 You might also take a look in the BIOS screens. A chipset like the 845GV, uses system memory for the video display. Some BIOS, increase the size of that memory allocation, when the BIOS detects that more RAM is present. When you had 512MB in the machine, the BIOS may have allocated a smaller buffer than it is currently. That shouldn't really have an impact on your problem, but you could play with that in the BIOS if you're bored. In terms of testing RAM, if you do find problems with memtest86+, you can drop down to one stick at a time, and retest. That is to ensure you've grabbed the correct stick as the culprit. Always turn off all power to the computer, before changing RAM. The RAM socket remains powered by energy derived from +5VSB, and the power supply should be switched off at the back, to disable +5VSB. I like to unplug the computer, to be absolutely sure there is no power. Or, use the switch on your power strip, and remove power to the plug that way. Paul
From: Charles W Davis on 19 Nov 2009 16:40 Thank you!, I didn't have to run any memory test. When I again opened the case, I could see that one of the 1GB modules wasn't seated correctly.. All is well now. Thanks, "David B." <mail(a)nomail.net> wrote in message news:eZBXO0HaKHA.5348(a)TK2MSFTNGP06.phx.gbl... > The obvious culprit would be the new RAM, download and run memtest to > check for problems. > > -- > > > -- > "Charles W Davis" <newsgroup(a)anthemwebs.com> wrote in message > news:C98203C4-3CAF-4286-A78D-72EDDC0B9883(a)microsoft.com... >> >> From: "Charles W Davis" <newsgroup(a)anthemwebs.com> >> Subject: Gateway computer problem >> Date: Wednesday, November 18, 2009 7:23 AM >> >> Computer Club member's computer. Gateway 310. >> >> The tower was brought to my place last evening. I started by replacing >> two >> 256MB chips with two 1GB chips. >> Every time one touched Internet Explorer 6 to resize the screen would go >> all >> squigly and lock up. In Save mode, I installed Firefox and was able to >> check >> with Gateway for an update to the video driver. Oops! Gateway sold that >> division to MPC Corporation which has liquidated. >> >> In safe mode I was able to remove 15 medium problems with Malwarebytes >> installed from USB Flash. McAfee wouldn't update, couldn't be removed >> with >> Add or Remove programs. Finally used their removal program (carried on my >> USB Flash) and removed it. I then installed the Free AVG 9 Anti-virus and >> was able to do a complete scan in command line mode in Safe mode. As AVG >> was >> installing it notified me that it couldn't continue with the clock >> setting. >> Set the clock and continued. Have since replaced the CMOS battery. Clock >> setting is now stable. Automatic updates brought in 25 updates which >> installed without opening IE. IE8 was installed. >> >> Restarted in normal mode and went to Windows update, IE8 again opened in >> a >> very small window and as soon as I attempted to resize it, the screeen >> locked up for the umteenth time. I restarted in Safe mode and set the >> size >> for IE8 to full screen. Restarted in normal mode, but IE8 still opened in >> the small size. >> >> Firefox gives no problems, even when resizing. >> >> Finally, my monitor is the HP 2709m which may be the problem. Otherwise >> the >> computer runs like a champ. >> >> Any thoughts will be appreciated... >> >> >
From: David B. on 20 Nov 2009 08:59
That would do it! -- -- "Charles W Davis" <newsgroup(a)anthemwebs.com> wrote in message news:8E80A4CD-F5C8-4A1F-8846-E6EB161735CA(a)microsoft.com... > Thank you!, > > I didn't have to run any memory test. When I again opened the case, I > could see that one of the 1GB modules wasn't seated correctly.. > > All is well now. > > Thanks, > "David B." <mail(a)nomail.net> wrote in message > news:eZBXO0HaKHA.5348(a)TK2MSFTNGP06.phx.gbl... >> The obvious culprit would be the new RAM, download and run memtest to >> check for problems. >> >> -- >> >> >> -- >> "Charles W Davis" <newsgroup(a)anthemwebs.com> wrote in message >> news:C98203C4-3CAF-4286-A78D-72EDDC0B9883(a)microsoft.com... >>> >>> From: "Charles W Davis" <newsgroup(a)anthemwebs.com> >>> Subject: Gateway computer problem >>> Date: Wednesday, November 18, 2009 7:23 AM >>> >>> Computer Club member's computer. Gateway 310. >>> >>> The tower was brought to my place last evening. I started by replacing >>> two >>> 256MB chips with two 1GB chips. >>> Every time one touched Internet Explorer 6 to resize the screen would go >>> all >>> squigly and lock up. In Save mode, I installed Firefox and was able to >>> check >>> with Gateway for an update to the video driver. Oops! Gateway sold that >>> division to MPC Corporation which has liquidated. >>> >>> In safe mode I was able to remove 15 medium problems with Malwarebytes >>> installed from USB Flash. McAfee wouldn't update, couldn't be removed >>> with >>> Add or Remove programs. Finally used their removal program (carried on >>> my >>> USB Flash) and removed it. I then installed the Free AVG 9 Anti-virus >>> and >>> was able to do a complete scan in command line mode in Safe mode. As AVG >>> was >>> installing it notified me that it couldn't continue with the clock >>> setting. >>> Set the clock and continued. Have since replaced the CMOS battery. Clock >>> setting is now stable. Automatic updates brought in 25 updates which >>> installed without opening IE. IE8 was installed. >>> >>> Restarted in normal mode and went to Windows update, IE8 again opened in >>> a >>> very small window and as soon as I attempted to resize it, the screeen >>> locked up for the umteenth time. I restarted in Safe mode and set the >>> size >>> for IE8 to full screen. Restarted in normal mode, but IE8 still opened >>> in >>> the small size. >>> >>> Firefox gives no problems, even when resizing. >>> >>> Finally, my monitor is the HP 2709m which may be the problem. Otherwise >>> the >>> computer runs like a champ. >>> >>> Any thoughts will be appreciated... >>> >>> >> > |