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From: Charles W Davis on 18 Nov 2009 12:59 From: "Charles W Davis" <newsgroup(a)anthemwebs.com> Subject: Gateway computer problem Date: Wednesday, November 18, 2009 7:23 AM Computer Club member's computer. Gateway 310. The tower was brought to my place last evening. I started by replacing two 256MB chips with two 1GB chips. Every time one touched Internet Explorer 6 to resize the screen would go all squigly and lock up. In Save mode, I installed Firefox and was able to check with Gateway for an update to the video driver. Oops! Gateway sold that division to MPC Corporation which has liquidated. In safe mode I was able to remove 15 medium problems with Malwarebytes installed from USB Flash. McAfee wouldn't update, couldn't be removed with Add or Remove programs. Finally used their removal program (carried on my USB Flash) and removed it. I then installed the Free AVG 9 Anti-virus and was able to do a complete scan in command line mode in Safe mode. As AVG was installing it notified me that it couldn't continue with the clock setting. Set the clock and continued. Have since replaced the CMOS battery. Clock setting is now stable. Automatic updates brought in 25 updates which installed without opening IE. IE8 was installed. Restarted in normal mode and went to Windows update, IE8 again opened in a very small window and as soon as I attempted to resize it, the screeen locked up for the umteenth time. I restarted in Safe mode and set the size for IE8 to full screen. Restarted in normal mode, but IE8 still opened in the small size. Firefox gives no problems, even when resizing. Finally, my monitor is the HP 2709m which may be the problem. Otherwise the computer runs like a champ. Any thoughts will be appreciated...
From: db on 18 Nov 2009 13:20 when you increased the ram, the virtual memory should have increased as well. try a custom size of initial = 2 and a max of 3000 -- db·´¯`·...¸><)))º> DatabaseBen, Retired Professional - Systems Analyst - Database Developer - Accountancy - Veteran of the Armed Forces - @Hotmail.com - nntp Postologist ~ "share the nirvana" - dbZen ~~~~~~~~~~~~~~~ > > "Charles W Davis" <newsgroup(a)anthemwebs.com> wrote in message news:C98203C4-3CAF-4286-A78D-72EDDC0B9883(a)microsoft.com... > > From: "Charles W Davis" <newsgroup(a)anthemwebs.com> > Subject: Gateway computer problem > Date: Wednesday, November 18, 2009 7:23 AM > > Computer Club member's computer. Gateway 310. > > The tower was brought to my place last evening. I started by replacing two > 256MB chips with two 1GB chips. > Every time one touched Internet Explorer 6 to resize the screen would go > all > squigly and lock up. In Save mode, I installed Firefox and was able to > check > with Gateway for an update to the video driver. Oops! Gateway sold that > division to MPC Corporation which has liquidated. > > In safe mode I was able to remove 15 medium problems with Malwarebytes > installed from USB Flash. McAfee wouldn't update, couldn't be removed with > Add or Remove programs. Finally used their removal program (carried on my > USB Flash) and removed it. I then installed the Free AVG 9 Anti-virus and > was able to do a complete scan in command line mode in Safe mode. As AVG > was > installing it notified me that it couldn't continue with the clock > setting. > Set the clock and continued. Have since replaced the CMOS battery. Clock > setting is now stable. Automatic updates brought in 25 updates which > installed without opening IE. IE8 was installed. > > Restarted in normal mode and went to Windows update, IE8 again opened in a > very small window and as soon as I attempted to resize it, the screeen > locked up for the umteenth time. I restarted in Safe mode and set the size > for IE8 to full screen. Restarted in normal mode, but IE8 still opened in > the small size. > > Firefox gives no problems, even when resizing. > > Finally, my monitor is the HP 2709m which may be the problem. Otherwise > the > computer runs like a champ. > > Any thoughts will be appreciated... > >
From: David B. on 18 Nov 2009 13:29 The obvious culprit would be the new RAM, download and run memtest to check for problems. -- -- "Charles W Davis" <newsgroup(a)anthemwebs.com> wrote in message news:C98203C4-3CAF-4286-A78D-72EDDC0B9883(a)microsoft.com... > > From: "Charles W Davis" <newsgroup(a)anthemwebs.com> > Subject: Gateway computer problem > Date: Wednesday, November 18, 2009 7:23 AM > > Computer Club member's computer. Gateway 310. > > The tower was brought to my place last evening. I started by replacing two > 256MB chips with two 1GB chips. > Every time one touched Internet Explorer 6 to resize the screen would go > all > squigly and lock up. In Save mode, I installed Firefox and was able to > check > with Gateway for an update to the video driver. Oops! Gateway sold that > division to MPC Corporation which has liquidated. > > In safe mode I was able to remove 15 medium problems with Malwarebytes > installed from USB Flash. McAfee wouldn't update, couldn't be removed with > Add or Remove programs. Finally used their removal program (carried on my > USB Flash) and removed it. I then installed the Free AVG 9 Anti-virus and > was able to do a complete scan in command line mode in Safe mode. As AVG > was > installing it notified me that it couldn't continue with the clock > setting. > Set the clock and continued. Have since replaced the CMOS battery. Clock > setting is now stable. Automatic updates brought in 25 updates which > installed without opening IE. IE8 was installed. > > Restarted in normal mode and went to Windows update, IE8 again opened in a > very small window and as soon as I attempted to resize it, the screeen > locked up for the umteenth time. I restarted in Safe mode and set the size > for IE8 to full screen. Restarted in normal mode, but IE8 still opened in > the small size. > > Firefox gives no problems, even when resizing. > > Finally, my monitor is the HP 2709m which may be the problem. Otherwise > the > computer runs like a champ. > > Any thoughts will be appreciated... > >
From: Lem on 18 Nov 2009 13:31 Charles W Davis wrote: > > From: "Charles W Davis" <newsgroup(a)anthemwebs.com> > Subject: Gateway computer problem > Date: Wednesday, November 18, 2009 7:23 AM > > Computer Club member's computer. Gateway 310. > > The tower was brought to my place last evening. I started by replacing two > 256MB chips with two 1GB chips. > Every time one touched Internet Explorer 6 to resize the screen would go > all > squigly and lock up. In Save mode, I installed Firefox and was able to > check > with Gateway for an update to the video driver. Oops! Gateway sold that > division to MPC Corporation which has liquidated. > > In safe mode I was able to remove 15 medium problems with Malwarebytes > installed from USB Flash. McAfee wouldn't update, couldn't be removed with > Add or Remove programs. Finally used their removal program (carried on my > USB Flash) and removed it. I then installed the Free AVG 9 Anti-virus and > was able to do a complete scan in command line mode in Safe mode. As AVG > was > installing it notified me that it couldn't continue with the clock setting. > Set the clock and continued. Have since replaced the CMOS battery. Clock > setting is now stable. Automatic updates brought in 25 updates which > installed without opening IE. IE8 was installed. > > Restarted in normal mode and went to Windows update, IE8 again opened in a > very small window and as soon as I attempted to resize it, the screeen > locked up for the umteenth time. I restarted in Safe mode and set the size > for IE8 to full screen. Restarted in normal mode, but IE8 still opened in > the small size. > > Firefox gives no problems, even when resizing. > > Finally, my monitor is the HP 2709m which may be the problem. Otherwise > the > computer runs like a champ. > > Any thoughts will be appreciated... > > Yes, the Gateway-->MPC-->black hole path is very annoying. Have you tried using msinfo32 or your favorite 3rd party system information tool (SIW is pretty complete: http://www.gtopala.com/) to find out the make and model of the video adapter so that you can get an updated driver? It also would be useful to know if this problem predated the installation of the new RAM. If the video card shares the system RAM, perhaps the new RAM has some bad bits. In a similar vein, are you certain that the mobo of this old machine can support 2x1GB? Are you certain that you used the correct type of RAM? What happens if you take out the new RAM and put in the old? If you think that your monitor is the problem (why?) try a different monitor. I have no clue why IE alone creates a problem. You could try posting in an IE-specific group, but you'll probably get the response that you have a hardware problem. -- Lem Apollo 11 - 40 years ago: http://www.nasa.gov/mission_pages/apollo/40th/index.html
From: Mark Adams on 18 Nov 2009 13:53
"Charles W Davis" wrote: > > From: "Charles W Davis" <newsgroup(a)anthemwebs.com> > Subject: Gateway computer problem > Date: Wednesday, November 18, 2009 7:23 AM > > Computer Club member's computer. Gateway 310. > > The tower was brought to my place last evening. I started by replacing two > 256MB chips with two 1GB chips. > Every time one touched Internet Explorer 6 to resize the screen would go all > squigly and lock up. In Save mode, I installed Firefox and was able to check > with Gateway for an update to the video driver. Oops! Gateway sold that > division to MPC Corporation which has liquidated. > > In safe mode I was able to remove 15 medium problems with Malwarebytes > installed from USB Flash. McAfee wouldn't update, couldn't be removed with > Add or Remove programs. Finally used their removal program (carried on my > USB Flash) and removed it. I then installed the Free AVG 9 Anti-virus and > was able to do a complete scan in command line mode in Safe mode. As AVG was > installing it notified me that it couldn't continue with the clock setting. > Set the clock and continued. Have since replaced the CMOS battery. Clock > setting is now stable. Automatic updates brought in 25 updates which > installed without opening IE. IE8 was installed. > > Restarted in normal mode and went to Windows update, IE8 again opened in a > very small window and as soon as I attempted to resize it, the screeen > locked up for the umteenth time. I restarted in Safe mode and set the size > for IE8 to full screen. Restarted in normal mode, but IE8 still opened in > the small size. > > Firefox gives no problems, even when resizing. > > Finally, my monitor is the HP 2709m which may be the problem. Otherwise the > computer runs like a champ. > > Any thoughts will be appreciated... > > > . > The monitor won't cause IE to freeze; you said Firefox works fine. The machine is still infected. Flatten and rebuild. |