Mouse and keyboard has stopped working completely in one of the installations of Windows XP Pro
in [Windows XP]
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From: Rich Barry on 17 Dec 2009 22:26 Jack, give this a try. I have use it many times and it saved my butt. You can do this from D: First, go to Windows Explorer>Tools>Folder Options>View. Check " Show hidden files and folders". Uncheck " Hide protected Operating System files". Then go to C:\System Volume Information\restore\RPfolder\Snapshot Folder. X=Your drive and RPFolder will be numbered ie: RP1. Copy the first five files after the Repository Folder. Then go to C:\Windows\System32\Config Folder. When Config folder is open create a new folder. Then move SYSTEM, SOFTWARE, SAM, DEFAULT and SECURITY files that already exist there to new folder. Now paste the five files you copied from Snapshot Folder. Rename each file by removing REGISTRY_MACHINE_ from each file. You should now have a recent working Registry. Recent being keyword. If you used the five files in the Repair Folder it will put you back to the registrys original state when first installed. Note: Usually you will see a few if not many RP folders. Choose the Fifth most recent. So if your most recent RP Folder is numbered RP20 then choose RP15 to select the registry files. "Jack" <jack(a)nospamplease.com> wrote in message news:%23tBKwa0fKHA.5568(a)TK2MSFTNGP02.phx.gbl... > Good morning! I hope I am posting this to the correct forum. > > I have two installations of XP Pro on my PC, one on C drive and the other > on D drive. Everything was working fine till a couple of days back when I > noticed that I could not use the installation on C drive because the mouse > and keyboard were completely frozen even though I could see the desktop. > It doesn't seem to be a hardware problem since the same keyboard and mouse > work fine when I boot into my D drive. I have tried connecting another > keyboard and mouse while booting into C drive but with the same result. > Since they are completely frozen I can't go in and delete them from the > Device Manager, open the registry, or reinstall the drivers. That's the > Catch-22 situation. I can access C drive through the Windows Explorer when > I log into D drive but that doesn't help much even though I replaced some > related drivers on C drive with those on my D drive.. > > I would be grateful to receive any advice regarding this tricky problem. > > Thank you! > > Jack > > Windows XP Pro; MS Wireless Optical Mouse and Keyboard (USB); Another > corded mouse (USB) and a PS/2 keyboard. > >
From: db on 18 Dec 2009 09:16 yeah, I had a dual installation of xp myself. but I kept one of the installations a virgin and update free. ----------------- I think that the registry needs to be replaced. you can either try a repair installation, method 2 at here: http://support.microsoft.com/kb/315341 or utilize the method to repair the registry at here: http://support.microsoft.com/kb/307545 -- db���`�...�><)))�> DatabaseBen, Retired Professional - Systems Analyst - Database Developer - Accountancy - Veteran of the Armed Forces - @Hotmail.com - nntp Postologist ~ "share the nirvana" - dbZen ~~~~~~~~~~~~~~~ > > "Jack" <jack(a)nospamplease.com> wrote in message news:##XDGP4fKHA.5500(a)TK2MSFTNGP04.phx.gbl... > Thanks for your response. First I should mention that I have been running > the two installations without any problem for quite a while. The problem > only arose recently so the installation on the D drive is not the problem. > chkdsk did not reveal any problem on any disk and I defrag on a regular > basis. There is ample free space on all my drives and the pagefile is on > E > drive so I don't think the problem is with virtual memory. > > I think the problem is with corrupted drivers. If there is no way to > replace them from the second installation then I'll have to go with your > suggestion to try the "repair install". I have the data backed up already > but I have programs installed on C drive which I wanted to use. That's > why > I didn't just format C drive and reinstall windows. > > Thanks! > > Jack > > > "db" <databaseben(a)hotmail.com> wrote in message > news:uE$9f80fKHA.5020(a)TK2MSFTNGP02.phx.gbl... >> from the d drive you have the capability of running >> check disks and defrag's. >> >> however, now that you replace drivers via the d >> drive, >> >> you may simply have to consider initiating a >> "repair install" on the c drive. >> >> I would begin moving my documents >> from the c drive and onto a safe place >> because the problem may cascade into >> a "re installation" of windows. >> >> as to the cause of the issue, >> >> I would guess that the o.s. on the c >> drive ran out of page file or couldn't >> access it because of the installation >> on the d drive. >> >> with little or no virtual memory (page >> file) the o.s. would freeze up eventually. >> >> -- >> db���`�...�><)))�> >> DatabaseBen, Retired Professional >> - Systems Analyst >> - Database Developer >> - Accountancy >> - Veteran of the Armed Forces >> - @Hotmail.com >> - nntp Postologist >> ~ "share the nirvana" - dbZen > >
From: Jack on 20 Dec 2009 10:43 Hi Rich, Thanks for the detailed instructions. You were absolutely right. It worked perfectly! I had tried this once but gave up when the SVI folder gave me an error message and also I wasn't sure if I was on the right track. After I read your message and followed your step by step instructions there was no problem at all. A lot of people have similar problems but search engine searches have confirmed to me that very few people know the solution that you gave me. There is a lot of misleading information out there. Perhaps, Microsoft should include an article in its support files with your instructions. Thanks again! You were most helpful. Regards, Jack "Rich Barry" <rbarry(a)socal.rr.com> wrote in message news:u0dGyH5fKHA.2260(a)TK2MSFTNGP06.phx.gbl... > Jack, give this a try. I have use it many times and it saved my butt. > You can do this from D: > > First, go to Windows Explorer>Tools>Folder Options>View. Check " Show > hidden files and folders". Uncheck " Hide protected > > Operating System files". Then go to C:\System Volume > Information\restore\RPfolder\Snapshot Folder. X=Your drive and RPFolder > will be numbered ie: RP1. Copy the first five files after > > the Repository Folder. Then go to C:\Windows\System32\Config Folder. When > Config folder is open create a new folder. Then > > move SYSTEM, SOFTWARE, SAM, DEFAULT and SECURITY files that already exist > there to new folder. Now paste the five files you copied from > > Snapshot Folder. Rename each file by removing REGISTRY_MACHINE_ from each > file. You should now have a recent working > > Registry. Recent being keyword. If you used the five files in the Repair > Folder it will put you back to the registrys original state when first > installed. > > Note: Usually you will see a few if not many RP folders. Choose the Fifth > most recent. So if your most recent RP Folder is > > numbered RP20 then choose RP15 to select the registry files.
From: Jack on 20 Dec 2009 10:52 db, Thanks for your response and the links. You were on the right track but I think in my case these files had also been rewritten. Rich suggested going to the System Restore files and his instructions worked perfectly. Thanks! Jack "db" <databaseben(a)hotmail.com> wrote in message news:#TnDCz#fKHA.3792(a)TK2MSFTNGP02.phx.gbl... > yeah, > > I had a dual installation of xp myself. > > but I kept one of the installations > a virgin and update free. > > ----------------- > > I think that the registry needs to > be replaced. > > you can either try a repair installation, > method 2 at here: > > > http://support.microsoft.com/kb/315341 > > or > > utilize the method to repair the registry > at here: > > http://support.microsoft.com/kb/307545 > > > > -- > db���`�...�><)))�> > DatabaseBen, Retired Professional > - Systems Analyst > - Database Developer > - Accountancy > - Veteran of the Armed Forces > - @Hotmail.com > - nntp Postologist > ~ "share the nirvana" - dbZen
From: db on 20 Dec 2009 11:07
glad it worked out. what you might try to do is to make a new restore point and entitle it mouse-keyboard that way you can be assured you have a current restore point for the current environment. -- db���`�...�><)))�> DatabaseBen, Retired Professional - Systems Analyst - Database Developer - Accountancy - Veteran of the Armed Forces - @Hotmail.com - nntp Postologist ~ "share the nirvana" - dbZen ~~~~~~~~~~~~~~~ > > "db" <databaseben(a)hotmail.com> wrote in message news:#TnDCz#fKHA.3792(a)TK2MSFTNGP02.phx.gbl... > yeah, > > I had a dual installation of xp myself. > > but I kept one of the installations > a virgin and update free. > > ----------------- > > I think that the registry needs to > be replaced. > > you can either try a repair installation, > method 2 at here: > > > http://support.microsoft.com/kb/315341 > > or > > utilize the method to repair the registry > at here: > > http://support.microsoft.com/kb/307545 > > > > -- > db���`�...�><)))�> > DatabaseBen, Retired Professional > - Systems Analyst > - Database Developer > - Accountancy > - Veteran of the Armed Forces > - @Hotmail.com > - nntp Postologist > ~ "share the nirvana" - dbZen > > ~~~~~~~~~~~~~~~ >> >> > > "Jack" <jack(a)nospamplease.com> wrote in message > news:##XDGP4fKHA.5500(a)TK2MSFTNGP04.phx.gbl... >> Thanks for your response. First I should mention that I have been >> running >> the two installations without any problem for quite a while. The problem >> only arose recently so the installation on the D drive is not the >> problem. >> chkdsk did not reveal any problem on any disk and I defrag on a regular >> basis. There is ample free space on all my drives and the pagefile is on >> E >> drive so I don't think the problem is with virtual memory. >> >> I think the problem is with corrupted drivers. If there is no way to >> replace them from the second installation then I'll have to go with your >> suggestion to try the "repair install". I have the data backed up >> already >> but I have programs installed on C drive which I wanted to use. That's >> why >> I didn't just format C drive and reinstall windows. >> >> Thanks! >> >> Jack >> >> >> "db" <databaseben(a)hotmail.com> wrote in message >> news:uE$9f80fKHA.5020(a)TK2MSFTNGP02.phx.gbl... >>> from the d drive you have the capability of running >>> check disks and defrag's. >>> >>> however, now that you replace drivers via the d >>> drive, >>> >>> you may simply have to consider initiating a >>> "repair install" on the c drive. >>> >>> I would begin moving my documents >>> from the c drive and onto a safe place >>> because the problem may cascade into >>> a "re installation" of windows. >>> >>> as to the cause of the issue, >>> >>> I would guess that the o.s. on the c >>> drive ran out of page file or couldn't >>> access it because of the installation >>> on the d drive. >>> >>> with little or no virtual memory (page >>> file) the o.s. would freeze up eventually. >>> >>> -- >>> db���`�...�><)))�> >>> DatabaseBen, Retired Professional >>> - Systems Analyst >>> - Database Developer >>> - Accountancy >>> - Veteran of the Armed Forces >>> - @Hotmail.com >>> - nntp Postologist >>> ~ "share the nirvana" - dbZen >> >> |