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From: John Navas on 28 May 2010 11:33 Apple's iPhone came out on top in terms of customer satisfaction compared with other smartphones, according to a survey of 1,009 consumers who bought smartphones in the past six months. But Motorola phones running the Android operating system, including the Motorola Droid, came in a close second in the survey conducted by ChangeWave Research. 77% of iPhone customers polled said they were very satisfied with their purchase, ahead of owners of Motorola smartphones, with 64%. Motorola's second-place finish puts it well above the industry average for recent purchasers, ChangeWave said Wednesday. In terms of mobile operating systems, the iPhone also finished on top, with 71% saying they were very satisfied customers. The Android was a close second, with 67% very satisfied. The Palm Web OS came in third, with 57% of Palm users saying they were very satisfied. Research In Motion's operating system for the BlackBerry finished "well behind the three industry leaders," at 37%, but ahead of Windows Mobile, which was 24%, ChangeWave wrote. MORE: <http://www.computerworld.com/s/article/9177446/Of_smartphone_owners_iPhone_users_are_the_most_satisfied> |